Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.79

3.8 Rating 2,380 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,380 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called at 9:10 this morning. Explained was a matter of urgency that someone came out this morning. Time slot was 9am-1pm.. GREAT!!!! Phone call at 12:17 to say sorry madam we cant get anyone out to you in the promised times slot, we can try and get someone to you by 6pm this evening!! So 1-3 hours response time .... not guaranteed!! Satisfaction 100% not guaranteed. They are however very happy to take your card details to reserve and guarantee the booking!!!”

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Posted 6 years ago

“Please please ignore the positive reviews on this site they are all lies and probably written by the company to get the rating up. They gave me a slot between 10-2 at 2 they said will not able to attend that slot and to wait until 6. I then got a call at 17.30 and they said no one will be coming until tomorrow I have kids in the property and they really did not care. Every time I asked to speak to a manager they said I am a manager, more lies!!. Please do not trust this company I honestly think they over book as it is a general theme on here.....PLEASE PLEASE STAY AWAY!!!!”

Helpful Report

Posted 6 years ago

“I told their call center I had no central heating or hot water and have a baby, they gave me a morning appointment, then rescheduled to evening, then cancelled at 5pm. Awful. Called a local guy, but now have to pay night call-out charges. Told him what happened and he guessed that these guys were behind it instantly. Steer clear.”

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Posted 6 years ago

“I have used the services from this company a couple of times already and the reason I made them my go-to plumbing services because they got great customer service and does the job really quick. They are a refreshing break from the stereotypical misleading plumbers. Highly recommend.”

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Posted 6 years ago

“Such a fantastic plumbing company! Our boiler had gone and we had not had hot water and heating for 4 days. Our plumber Michael was there the following morning and put right problems that another plumber had not been able sort and manage whilst wrongly identifying faults which it turned out was not the issue and this was under our 'home emergency cover' which we have now cancelled as our experince of them were appalling. To say we were very dissapointed as we had gone several days without any hot water and heating with three children. However Plumbing Force were fantastic and Michael was quickly able to identify the problems and provided us with some options. We decided that as the boiler was 15 years to actually replace it rather than purchasing parts which may possibly lead to further problems down the line that may come with an aging boiler. The same day he also offered to fit the boiler and sort out other plumbing problems that were affecting our hot water supply from the pipe work. To say we were all over the moon when we finally got a warm house and warm running water after 4 full days and on the same day that he came out to look at it. We are so grateful for the amount of hard work and effort that Michael put into getting everything done in time so we didn't need to go yet another day without the boiler working and he did it all to an extremely high standard. So friendly and professional we certainly will not be using any other plumbing company again, and we will be using Plumbing Force next year to service our new boiler; this was certainly a first class service from a very experinced plumber who knew what he was doing. Thank you so much!!”

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Posted 6 years ago

“Dave was very friendly and helpful and ensured that everything was working safely. Competitively price. Very professional service.”

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Posted 6 years ago

“Dave provide a great service (although we didn't get the 30 minute call before hand as promised), prompt and to the point.”

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Posted 6 years ago

“Booked an engineer just after lunch to fix my disabled 86 yr old father in law. Was told they would arrive between 2-6. At 5.40 the cancelled. Was told it was in their terms and could we reschedule after the weekend. Disgraceful”

Helpful Report

Posted 6 years ago

“I just paid £99 for a technician to tell me I need a new boiler !! Unable to fit !! Only spent 2 minutes looking at boiler and still had to pay £99 feeling completely ripped off!!! Never recommend don't use it's a con!!!!”

Helpful Report

Posted 6 years ago

“A plumber was sent over to our place on the same day after I had called them to help us with our broken leaky pipes in the basement. He was able to fix it before anything bad happen. So happy with the exceptional service I got from this company. Highly recommend.”

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Posted 6 years ago

“The customer service they have are far better than the rest that I have experienced and the price for their service is very competitive. I got their services before when the pipes were leaking in our bathroom. The plumber was sent over to our place on time and he was very skilled. Fixed the leaks in a short amount of time. This will be my go to plumbing service from now on.”

Helpful Report

Posted 6 years ago

“Plumber did a perfect job. agreed a price on phone they then charged us over double on the paper work -plumber took over 2 hours to drive and get parts when the part shop was 1 mile away. Plumber force then wanted to charge us for this time even when engineer was not on site. customer service team then tried to take full amount from the card even though there was a dispute-. customer service manager was shouting and screaming down phone as the card declined to get payment. Very rude and vile customer service - company is not on Check a trade! there is a reason why this is! and would advise to use a company that is on check a trade for future needs - disgusting customer service!”

Helpful Report

Posted 6 years ago

“The telephone agreement was £99 .00 for fitting a dishwasher not £ 99.00 per hour we wouldn't have agreed £238.00 for fitting in the end your company says one thing on the phone and another in the paper work, Rip of merchant never ring this company they didn't do any work and still went and took £118.80 of my debit card never again. For a call out charge,We refused to sign the paperwork for something they never even fitted. Dont trust Plumbing force.”

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Posted 6 years ago

“The plumber was on time and very skilled. He clearly knew what he was doing when he was fixing our boiler. Easy to communicate to their office and the rates were very reasonable. I highly recommend such fine service.”

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Posted 6 years ago

“I was given a time slot between 2pm and 6pm and was called at 4.45pm to tell me that the engineer won't be coming with no explanation or apology. We then rescheduled for the following day for between 9am -12. By 11.30am I hadn't heard anything and was told the engineer is running behind. Got to 1pm and had to cancel the appointments as had a doctors appointment later in the day and there wouldn't be time for the engineer to do the work before it! Do not use this company!!! They have been a complete waste of time for me!”

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Posted 6 years ago

“The plumber from this company was the best that I have ever hired. He was quick, responsive and accurate. Calling to their office was easy too. They very helpful and knowledgeable. I am so thankful to have hired the services from this company. Highly recommend.”

Helpful Report

Posted 6 years ago

“Angry at ourselves for rushing; too keen to get our hob and cooker fitted. Overcharged, left with a gas hob fitted but pipe too big to fit new integrated cooker! Had to send electrician away and told we would have to pay again for pipe altering which I wanted doing at the time so my new cooker slid in (obviously). Next step, trading standings. Be careful if you choose to use this company. Can't even put right their blunders. Told we can get old cooker in fine.”

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Posted 6 years ago

“Able to get same day appointment. Reasonable price. Arrived on time. Fixed quickly.”

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Posted 6 years ago

“Two no shows, very unconcerned staff at the end of the telephone. No apology, invoice came with someone else's job details on it and the staff member wasn't able to tell me if the job was finished or not! Will NOT use this company again.”

Helpful Report

Posted 6 years ago

“Had called a previous plumber but it was a no show. So I called to this one next and they were quick to respond. They immediately sent their guy and he was on time for work. He was also very skilled and experienced. He managed to fix the leaks like it was a piece of cake and I am very happy with the result.”

Helpful Report

Posted 6 years ago

Plumbingforce is rated 3.8 based on 2,380 reviews