Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.79

3.8 Rating 2,380 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,380 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We book an appointment to remove old bathtub tap and install a new tap on it. Engineer came during the sechduled time slot. That's nothing to complaint. The bad thing is engineer said he can't remove that old bathtub tape. What..........is that. Engineer can't remove a tape. And he charged me 79£+vat for vist my house......”

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Posted 7 years ago

“Prompt attendance”

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Posted 7 years ago

“Very Prompt response and efficient completion of the problem relating to land drainage pipework”

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Posted 7 years ago

“Booked in an emergency gas engineer on the Thursday, said they would be out between 8-12 on Friday only to receive a call at 11am on Friday saying the engineer was stuck on another job so wouldn't be able to make it. Booked in for the Saturday between 9-1 and then get another call at 11:20 saying the engineer was stuck on another job and wouldn't make it but they could book an engineer for Tuesday. Very poor service.”

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Posted 7 years ago

“They have impressive customer service. The plumber who stopped the leak was efficient at work and was polite as well. Good rates and highly recommend.”

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Posted 7 years ago

“I waited over 24 hours and had 3 appointments rescheduled. After that I found a local firm who came within an hour”

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Posted 7 years ago

“Quick response. Very thorough and helpful engineer. Would definitely recommend.”

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Posted 7 years ago

“Martin was very helpful and has done a excellent job around the home thank you”

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Posted 7 years ago

“Great customer service. Prompt to deliver their service which is I am really glad. The plumber was excellent in his work. Highly recommend.”

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Posted 7 years ago

“Outstanding. If you live in the SE27 area ask for Craig Ekins. He goes above and beyond. While at my Father's property there was a problem with the electrics (which affected the Saniflo loo which he was trying to repair) and the burglar alarm went off too to add to the problems. He could not do enough to try and get everything sorted and in record time. A true professional and great service.”

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Posted 7 years ago

“Very professional, friendly and convenient service. Highly recommended.”

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Posted 7 years ago

“Fantastic customer service. Fast to respond to my call and explained to me how their service works. They were very professional. I highly recommend Plumbingforce and will not hesitate to call them again if ever a problem appears. Thank you so much for fixing our boiler!”

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Posted 7 years ago

“Misinformed and misleading, no indication whatsoever of any hourly rates when was quoted for 'fixed price', argumentative and rude staff”

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Posted 7 years ago

“I am ANOTHER unhappy customer !!! Booked a plumber for a burst pipe emergency between 10am and 1pm and NO ONE TURNED UP! I had to re-book for 2pm and 6pm and still NO ONE TURNED UP !! I spoke to someone who claimed to be the customer services manager (MIchelle) who was rude, unhelpful and couldn't care less !!”

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Posted 7 years ago

“This company are a bunch of amateurs! The 'Resolutions Manager', Sandra, is rude, unhelpful and definitely needs a day (or five) at Charm School. After I complained about the fact they had made two appointments and kept neither of them, and had nobody available the following day, she promptly told me she was 'cancelling my contract' and refused to give me any further details. She said the MD, Gary Manning, would just laugh at my complaint... Charming encounter!”

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Posted 7 years ago

“Scheduling of the appointment was a complete disaster. Called and was promised someone would be there between 10 and 2. At 1pm someone called to say they were delayed and it would be before 6pm. At 5pm someone called to say they couldn't make it today and it would be the following morning giving again a 4 hour window. As I had waited in all day and they had missed two slots I tried to get a more specific time but the lady who called me was particularly unhelpful. She promised the engineer would call 30mins before but he never did. Once someone eventually turned up he was competent and efficient. Shame the same could not be said of the appointment process.”

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Posted 7 years ago

“Excellent work and very courteous. All gas work sorted and he knew his stuff. Top man”

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Posted 7 years ago

“Arrived in good time, very little disturbance to the household, and cleaned up afterwards”

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Posted 7 years ago

“They were personal, efficient and sensitive to my mother's situation. They quickly identified the problem with the boiler, provided a detailed quotation and evidence of what was needed and why. The work was carried out the next day as promised and to a high quality.”

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Posted 7 years ago

“They were quick, efficient and sensitive to the situation of my 85yr old mother being given extremely poor service by a different service contractor. Provided evidence of what was needed and a full breakdown of costs.”

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Posted 7 years ago

Plumbingforce is rated 3.8 based on 2,380 reviews