Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.79

3.8 Rating 2,407 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,407 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 27th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Pimlico Plumbers a few times simply because you know you are getting a professional who really knows what they are doing. James did our boiler safety check today and again a service you expect when dealing with gas boiler, on time, knows what to do and hey presto! Job done. Thank you.”

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Posted 7 years ago

“The engineer was professional and serviced the boiler with minimum fuss. Clean worker and reasonable price. Clear written report given.”

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Posted 7 years ago

“Utterly useless company, cancelled after only I chased. Was told that they weren't able to turn up on the day booked after I had waited in all day. They were aware that I had a gas leak and boiler had been shut off. Did not apologise once and were extremely rude on the telephone. DO NOT USE THESE CLOWNS - VERY VERY POOR”

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Posted 7 years ago

“Completed the job in less time than was expected and to a high standard of quality. The engineer was running behind schedule but I was kept updated. Great service; price wise could be cheaper.”

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Posted 7 years ago

“Excellent customer service from the off and the engineer who came out kept me informed the whole way and sorted out the issue I had raised the call for. Very pleased with the end to end process and highly recommend them.”

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Posted 7 years ago

“The plumber came very quickly and assessed the situation. He got a quote from the office which I accepted and he returned the following day to complete the job. The guy was friendly and explained what the problem was very well. My home was left clean and tidy on the completion of the job. The timings given on when the plumber would be on site were kept to - so no hanging around for someone either coming late or not turning up at all, which sometimes happens.”

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Posted 7 years ago

“Very good experience from the initial phone call to job completion”

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Posted 7 years ago

“I'm glad that the plumber connected the wash machine as was a big job. The best part is that the plumber was available the same day and after an hour, amazing! Loved that I could pay by card too.Thank you!”

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Posted 7 years ago

“Quick response time, friendly staff, great quality of work. Thank you!”

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Posted 7 years ago

“We had a British Gas Engineer decommission boiler as we had a small gas leak on one of the valves. My wife and 2 girls were home alone so called Plumbingforce for an emergency call out as were left without heating or hot water. The engineer arrived a day later than they were told. He carried out a gas leak test on the boiler but couldn't find a leak so put it back in commission without actually firing up the boiler to check it worked. My wife signed the paperwork, being a trustworthy sort but when she turned a tap on after he'd left.....no hot water and the boiler didn't fire. I arrived home around 9pm the same evening as was flabbergasted to find that the reason the chap couldn't find a leak was because the British Gas had isolated the gas going to the boiler and the engineer hadn't opened the valve, hence no leak. When I called, they were very rude, denied any blame. This was at the start of Feb, I've had one email on the 14th Feb 2017 (replied the next day) asking for details of the Engineer form a local company who came out and replaced the valve for half the price in half the time. I've emailed politely on 6 other occasions and had one further reply to say it's being looked into on the 12th April 2017...still no reply. We all make mistakes but this was involving gas and my family and it's negligence that they should admit to and just get this resolved. It's time now to pass to the HSE to investigate as don't want this to happen to any other individual or family.”

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Posted 7 years ago

“Firstly. They called to advise there was somebody on the way and gave a time rather than us having to sit in waiting around. The engineer came, was very nice and chatty. Carried out the service- explained there were a couple of things that needed addressing, left it up to me to decide if I wanted him to carry out the work there and then or wether I wanted to leave it/get a second opinion etc. Wasn't pushy. Was happy to drive to the plumbing centre and get the parts required himself. Dave Maxwell- thanks very much. Great job.”

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Posted 7 years ago

“The have cancelled a plumber on 4 occasions, even after providing a guaranteed time slot. I have not had hot water now for 4 weeks and have hung on their guarantees which have been false. I used them a few years ago and they were excellent - shame that the quality of service is not what it once was”

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Posted 7 years ago

“We found this company very efficient and the engineer was very competent .Our dealings with this company was very satisfactory.”

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Posted 7 years ago

“I think I'm going to Trading Standards. They advertise a service that I can see from other reviews is far from consistent. I've been fobbed off for 24 hrs. Cancelling immediately. Shocking bunch.”

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Posted 7 years ago

“Booked the day before and gave card details over the phone. I was told that someone would be with me between 8 and 12 and someone would call half an hour before as well. No call at 1135am, when I called them I was given the complete and utter run around and then transferred to a women who was very rude indeed! She stated that she tried to call me twice and that my number didn't work!? I told her it did and she then rudely responded with, no it doesn't and shall I cancelled your order... Yes, please cancel my order!?! Clowns!”

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Posted 7 years ago

“The plumber was a really good guy he was pleasant and very protection all,he did a good job”

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Posted 7 years ago

“I was really pleased to have had an engineer come out the same day. I was kept up to date when he was unable to make my time slot. I was told I'd get a call when he was on the way, but didn't. Not the end of the world as I was in. Price wise, i consider it reasonable because I got same day response. Had it been planned, then I may have gone elsewhere as the company that let me down the day before we're £50 cheaper. Really nice bloke who came, and he was very knowledgable. Cheers”

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Posted 7 years ago

“Prompt and efficient. Diagnosed the problem strait away.”

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Posted 7 years ago

“Needed a plumber quickly, found Plumbing force website and read a few reviews which all looked great, and needless to say that's the service I received - quick, efficient and clear communication. Thanks!”

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Posted 7 years ago

“Useless Company, cancelled 4 x in 3 days! Always a different excuse, never a manager around to talk to unless you say that a bad review will be written and magically they pick up the phone.... however disappointingly after eventually speaking to her she was very rude and unhelpful and will not get any business from us! HOW NOT TO RUN A COMPANY!!!”

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Posted 7 years ago

Plumbingforce is rated 3.8 based on 2,407 reviews