Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.79

3.8 Rating 2,408 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,408 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 27th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Total waste of time. Avoid, you will not get anything but lies...”

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Posted 7 years ago

“Promised a plumber between 14:00 &18:00.We, being elderly people, wait with no heat or hot water. No plumber! 17:50 a call to say that we were the first morning slot between 8:00 & 9:00. Same person phones to say that he has got it wrong & we would not be the first slot.... rude waste of time. Hours wasted on this UN professional firm.. Good advice. Avoid...”

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Posted 7 years ago

“Fabulous service. They were later than first agreed, however they rang me to tell me, and then rang again to let me know they would be 30 mins. I was told the name of the guy that would be coming. He was fabulously helpful - thanks Craig. I wouldn't hesitate to use them again.”

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Posted 7 years ago

“Very poor service no one came out to me after three days posted this one.”

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Posted 7 years ago

“I booked a call out for a Saturday waited in all day and no plumber arrived. I called the contact number but only got an answer phone and nobody bothered to call me back. So another 24 hours about any heating on call this weekend of the year and I'm left to pay surcharge for something to come out on the Sunday. Not impressive”

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Posted 7 years ago

“I have been re-scheduled twice so far, still haven't received the help I needed and am almost 2 weeks into the process of not having a fixed shower. For both of the times the engineers were meant to come I booked time off work as well, so a real waste of my time.”

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Posted 7 years ago

“I called this company at 8.15am on Saturday for an emergency appointment and was told someone would be with me before midday. At 11.45 I was phoned to say the plumber would arrive before 4pm. At 3.25pm someone called to say the earliest someone could come would be Monday. Far too late for me to book someone else. Shockingly poor service. Use at your own risk.”

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Posted 7 years ago

“they didn't come on the day they were suppose to come and charged the full amount of £118 for a job that they could not carry out.”

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Posted 7 years ago

“I have to say Plumbing Force were brilliant. The guys at the office on the phones were so helpful and sent Ben out to me right away. I failed to mention that I had a back boiler so Ben could not fix my problem but he did get my hot water on and then on my next day off of work an other gentleman called Ben came to carry on the job. He was completely thourough and detected the problem right away as well as finding a gas leak and then solving the problem. It wasn't cheap. I ended up paying over £500 however in the long run they have saved me a fortune. Over the past year I've paid for so many cow boys who have come out and temprarally fixed the problems with my boiler but not permantly solved the issues. I wished I'd called Plumbing Force right from the beginning. I would 100% recommend them. They are extremely safe and get right to the bottom of any problems with the best solutions and have put my mind at rest. Thank you.”

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Posted 7 years ago

“This company does exactly what it says it will do. Excellent service and a huge thank you to Michael the engineer who attended my property yesterday and returned today to fit a new gas fire in the exact time he said it would take. A great job and all left clean and tidy.”

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Posted 7 years ago

“Untrustworthy - Just read the reviews. Horrible to deal with and after every penny you have”

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Posted 7 years ago

“#Plumingforce DO not deal with this Cowboy Company, Very unprofessional and no Complaints procedure I talked to a Mike who claimed to be a manager and rather than listening to a valid complaint became aggressive and hung up on me - they will loose business for the sake of there 1 hour fee, Engineer only out for 15 minutes of this and refused to rebook.”

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Posted 7 years ago

“Don't use them. Very expensive and rude on the phone when I had a query . I specifically asked them to call me before doing work but they didn't. £300 to change a ball cock !!!!!! NEVER EVER USE THEM AGAIN”

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Posted 7 years ago

“My engineer Phil Harris was excellent. He worked really hard to ensure the house had central heating installed asap.”

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Posted 7 years ago

“Rang up for a non urgent appointment to fit a gas hob, and was told someone would come that day and sure enough 2 hours later the engineer arrived. Cant praise him enough.. quick efficient and helpful. Fantastic job! I have tried other gas/plumbers in the past but this service was leagues above.”

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Posted 7 years ago

“Terrible experience, twice my boiler service got cancelled because the engineer was stuck on a job. I didn't dare wait in again on day 3 for the inevitable to happen again. The visits are clearly poorly organised. The Resolutions Manager was 'too busy' to take my call I can honestly say I have never been so cross with a company. Please don't waste your time, the company is not as professional as their website looks.”

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Posted 7 years ago

“Very very very bad service I booked an appointment with this company for a work abt gas leak in the house they took my whole details of card an all booked an appointment for me an at the end after 3 hrs later they call me back and say they can't come on the day. On top they are saying to me plz go through our guidelines. Very very very bad derive I wold have not given them a 1 star also if there was zero before . Never will recommend anyone .”

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Posted 7 years ago

“Bad customer service and over priced. Leak came back within 24 hours.”

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Posted 7 years ago

“Totally useless at communication but plumber was good when he eventually arrived!!”

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Posted 7 years ago

“Plumber arrived on time, fitted new dishwasher, put in on a cycle, left everything clean and tidy. Thank you”

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Posted 7 years ago

Plumbingforce is rated 3.8 based on 2,408 reviews