Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.81

3.8 Rating 2,503 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,503 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 27th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service next day appointment. The central heating had packed up at the coldest time . The engineer arrived as promised. The engineer was friendly but professional. At the end of the visit I had heating again. Utter relief !”

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Posted 18 hours ago

“Professional polite and knowledgeable service”

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Posted 2 days ago

“They did the job but the plumber went out for a part. This took 1.5 hours. I paid for that time and as well as the call-out fee. I feel I was ripped off. Won't be using again. £250 pound to remove a wipe from the toilet.”

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Posted 1 month ago

“I was a bit shocked at the final price and thought the long pressure checks on the phone with Worcester unnecessary and expensive. As nowhere in my flat was deemed a good place for the boiler by the engineer I Won't ask the company when the time comes to replace said boiler.”

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Posted 1 month ago

“The heating engineer was courteous and professional, and They fixed my boiler within a day but they were a day later than I originally booked them for. This added to the stress of having a house with no heating or hot water during very cold weather. I’m also querying the bill as it seems higher than I estimated.”

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Posted 2 months ago

“Hi l booked plumbingforce for a shower I wanted fitted ,the guy came in looked at the shower and said I can’t fit it but still charged me because l had given them my card details before or else they would not book appointment, and took my money out straight away , please stay away from theses people and came a few hours later than expected, I am going to complain and through my bank also ; and did not tell when l phoned for an appointment that if they could not fit shower I would not be charged and should have asked myself before l booked them , also said should have read the small print and got me sign as soon as the guy came entered my property ,stay away from this company.”

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Posted 2 years ago

“The engineer was very helpful but the boiler apparently has an internal blockage which was not repaired. As I paid for two call-outs, it is a little disappointing.”

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Posted 5 years ago

“on the Friday the 12 April, on the day I paid for the works, my card was fraudulently used on a gaming site. Mr Per Staaf per@staaf.se”

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Posted 5 years ago

“was quick and courtesy service, and the engineer did spot the faults which I already had guess, did offer to quote for the parts, but I declined as I felt it would be expensive, since I have found an engineer who knows the type of boiler and has repaired it, can't complain about the service, but it was expensive advice”

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Posted 5 years ago

“The plumbing job was done very well but admin was poor. The plumber was booked to come on Thursday but Plumbingforce rang me at 16:50 on Wednesday to tell me the plumber would be arriving within the hour. I asked the caller to double-check, as I was not expecting the plumber till Thursday morning, and she did. However, no plumber arrived within the hour or at all that day. I rang Plumbingforce but they were unable to give me any information as it was by then out of office hours. I rang again the following morning and Plumbingforce apologised for what must have been an admin error. The plumber arrived on Thursday as originally booked, and did a great job.”

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Posted 5 years ago

“Prompt and polite attention but very expensive”

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Posted 5 years ago

“Premium Price. Engineer did the job quickly, cleaned up etc. No problems there. However initial appointment was not met pm. Rearranged for next am, not met, re arranged for following pm and met. Premium price but not premium response.”

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Posted 5 years ago

“The engineer (Aiden) was extremely polite and helpful. Understood the boiler issue and sorted a temporary fix straight away. However, only rated 3 stars as have been waiting for a promised call on parts for a longer term fix, for sometime.”

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Posted 5 years ago

“The plumber was excellent. The company on the other hand was unsatisfactory in that we got different quotes one of £79 and the others at £99 per hour for labour. Being held on phone whilst your operator kept on having to ask for help from elsewhere was annoying. Although we informed you of the urgency and difficulty of our situation it was only resolved in the end by us getting in touch directly with the plumber who was brilliant and solved our problem Plumber excellent company very, very, poor”

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Posted 5 years ago

“They were very tidy but dont know why it was a different amount money wise than first quoted and then an additional amount added as well but besides that everything was satisfactory.”

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Posted 5 years ago

“i THOUGHT THE SERICE WAS OK BUT THE PRICE WAS EXTORTIONATE. i COULD HAVE FIXED THIS ISSUE MYSLEF IF IT WASNT FOR TIME AND I FEEL THE PRICE WAS WAY OVER INDUSTRY QUOTES. I WOULD HAVE TURNED YOU AWAY IF IT HADNT HAVE BEEN AN EASE OF SITUATION.”

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Posted 5 years ago

“Was pleased with the initial call out,within 2hrs however had the engineer had some pipe it could have been fixed within an hour on the first visit. The repair needed a second visit charging me £120 to fit a pipe which cost £15 and took less than half an hour.”

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Posted 5 years ago

“Assessment done within 24 hours of my phoning - just. I was not informed there was a charge of £94 for this call-out. Sam undertook to return 9am the next day to carry out repairs. I prepared and left the boiler off. He had not come by 12.30. I rang to be told he had not been assigned for that day, but nobody had rung to tell me. I was rung back and told I must pay for materials before he would come - two days later. Sam came on time, conscientious and did a good job. I waited for an invoice, none came. My credit card account did come showing three payments taken off it. For the call-out, the materials and the labour. I had only authorised payment for materials. Taking payment before I had an invoice or authorised payment is wrong. I was further upset by not being told about the call-out fee. Your customer relations and account practice are very poor, I suspect bordering on illegality.”

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Posted 5 years ago

“Gordon was a really great engineer but the new system to log their work doesn’t work. This causes lots of problems and needs to be reviewed.”

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Posted 5 years ago

“Got quite messed around in terms of timing for my booking, meaning that I had to stay in for 2 full days waiting. But the staff were friendly enough when I spoke to them. On arrival, though, Richard knew exactly what he was doing and gave me some good advice on looking after my megaflo boiler system.”

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Posted 5 years ago

Plumbingforce is rated 3.8 based on 2,503 reviews