“I had been looking for a small corner bathroom cabinet and came across one on
Plumbworld which fitted my requirements. Order was processed quickly and cabinet arrived within timescales and met my requirements. Installers duly fitted and it provides us with the extra storage, at eye level, that we wanted. Happy to use and recommend Plumbworld.”
“We had an issue with a radiator but the response was prompt and a replacement sent and arrived on day requested.
The delivery driver Dan was great too, so cheery & friendly”
“Ordered a spare part for a plinth heater having spent a long time verifying that it was the correct part. The part listed on the website matched the make, model and version of my heater. When the part arrived it didn't fit and was obviously never going to fit so was not accurately described on the website.
PlumbWorld wouldn't help me with a return or refund and instead sent me to the supplier. Nearly 3 weeks later and I'm still chasing up a refund and had to argue that I shouldn't have to pay postage to return a part that was not as described. I returned the part unused, still in its original packaging and have only been given a partial refund. The part is still incorrectly listed on the website.
Pretty abysmal service all round and I won't be using them again.”
“Fantastic service from start to finish. I had to add things and change items on my order and the girls who I spoke to were brilliant at sorting it all out for me. Would definitely use again”
