Plumbworld Reviews

Name: Plumbworld
Rating: 4.84

4.8 Rating 8,221 Reviews

97 %

of reviewers recommend Plumbworld

4.8

Based on 8,221 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Plumbworld:

Plumbworld sells bathroom fitting nationwide.

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Plumbworld 5 star review on 8th January 2025

189

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered over £1000 of goods. Order No. 104327172. When I placed my order I was informed that one item was not due in for a week, however I then received an email advising me that due to an unexpected surge in demand for my items a number were now out of stock, I wrote asking for those lines that were still in stock to be sent out as I was waiting on them I received no response so I wrote again and was ignored again. Infact I waited for over 2 weeks before any goods were dispatched and by this time I had gone on holiday for a week, DHL informed me the delivery was on is way so I delayed it for 4 days the maximum there site would allow, plumbworld then contacted me to say the goods were on the way I asked them to delay DHL until I returned, they said they would but DHL delivered the order without a signature whilst I was still on holiday fortunately my neighbour retrieved the boxes. Overall the customer service was appaling, it seems that instead of keeping customers happy Plumbworld would rather save a few quid on courier charges.”

Helpful Report

Posted 1 year ago

“Great service”

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Posted 1 year ago

“Excellent products”

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Posted 1 year ago

“Product price and good quality”

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Posted 1 year ago

“Good products, delivered on time and with great communications.”

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Posted 1 year ago

“Stock is very available. Ordering simple. Arrived promptly and radiator is beautiful”

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Posted 1 year ago

“I've used Plumbworld a few times now and each time been extremely happy. They have a good range of products at good prices. Only once have I had an issue with a product (slight transport damage) and Plumbworld quickly resolved this to my satisfaction.”

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Posted 1 year ago

“Great transaction with this company. I bought a radiator cabinet in their sale for a third of its retail price and it is every bit as gorgeous as it looked in the photos. It went together reasonably easily (it has 2 drawers) and is by far the most useful and nicest radiator cabinet I could imagine. The drawers are the best. They hold a surprising amount of *stuff* and my entryway looks so tidy now! I love it! Carefully packed and quickly sent, I honestly can’t recommend PlumbWorld highly enough.”

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Posted 1 year ago

“Nice choice of style and price of radiators and speedy delivery.”

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Posted 1 year ago

“Excellent services...”

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Posted 1 year ago

“I ordered a number of items on. Wednesday night and they were delivered on the Friday morning. All the products were a good standard and very well priced. Would highly recommend.”

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Posted 1 year ago

“Excellent service followed by excellent product Thanks”

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Posted 1 year ago

“Good value and service”

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Posted 1 year ago

“Never had to return anything to this company, everything was as described and in working order.”

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Posted 1 year ago

“Good communication. Friendly staff. Issue was resolved. Good range of products.”

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Posted 1 year ago

“The was very good but delivery was bit late.”

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Posted 1 year ago

“Good price and quick on time delivery.”

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Posted 1 year ago

“Great service prompt delivery”

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Posted 1 year ago

“Reasonable prices. Good service. Prompt delivery. Item as described.”

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Posted 1 year ago

“Great service and excellent customer service when a shower arrived damaged, quickly replaced hassle free.”

Helpful Report

Posted 1 year ago

Plumbworld is rated 4.8 based on 8,221 reviews