Name: pocketoption.com
Address: Oud Metha Road, Al Jaddaf Area, Dubai, Dubai
Rating: 4.88

“Hello first of all I hope that I can give minus stars but I didn't see that option the real and the naked Truth about this broker is actually much more than scam they are refusing to open my account or let me create new one without giving me right to know the reason which is the least I deserve they doing whatever they want without providing us with any kind of reason and the reason will calm us down even that we can't get it from them They promised all of us to get risky free trade as gift if we said something nice about them in the website as reviews”

Helpful Report

Posted 9 months ago

Dear Haitham, We regret hearing your account was blocked and that you made up such a highly unreal accusation about our platform. Pocket Option is a genuine and trustworthy broker with many clients globally. Many have profited from our platform and successfully received their withdrawals. Please note that we do not block any accounts without proper ground. You will have no problems using your account at all as long as you follow platform rules. On the contrary, if your account is blocked, there must have been a significant breach of the platform's terms and regulations. Besides, if your account was blocked, you can see the reason for the ban and the email you can contact to get more information when you try to log in to your account. The Company also reserves the right to limit the availability of offered features, services, and motivational benefits at its discretion per clause 2.14 of the Public Offer Agreement. Moreover, the reviews on ReviewsIO reflect our clients' opinions about our platform. There are both positive and negative reviews. We do not and can not affect them. If you want to receive more information about why your account was blocked, need additional information about your profile, or want us to review your account, please get in touch with us at support@pocketoption.com. We will gladly assist and get back to you as soon as possible! Best regards, Pocket Option Team

Posted 9 months ago

“Hello first of all I hope that I can give minus stars but I didn't see that option the real and the naked Truth about this broker is actually much more than scam they are refusing to open my account or let me create new one without giving me right to know the reason which is the least I deserve they doing whatever they want without providing us with any kind of reason and the reason will calm us down even that we can't get it from them”

Helpful Report

Posted 9 months ago

Dear Haitham, We regret hearing your account was blocked and that you made up such a highly unreal accusation about our platform. First, please do not use fake screenshots. The screenshots you attached clearly show that these screenshots are from two different accounts with different names. According to our Public Offer Agreement, A Client, regardless of the legal status (legal or natural person), is prohibited from having more than one Trading Account with the Company. Secondly, We want to point out that Pocket Option is a genuine and trustworthy broker with many clients globally. Many have profited from our platform and successfully received their withdrawals. Please note that we do not block any accounts without proper ground. You will have no problems using your account at all as long as you follow platform rules. On the contrary, if your account is blocked, there must have been a significant breach of the platform's terms and regulations. Besides, if your account was blocked, you can see the reason for the ban and the email you can contact to get more information when you try to log in to your account. The Company also reserves the right to limit the availability of offered features, services and motivational benefits at its discretion per clause 2.14 of the Public Offer Agreement. If you want to receive more information about why your account was blocked, need additional information about your profile, or want us to review your account, please get in touch with us at support@pocketoption.com. We will gladly assist and get back to you as soon as possible! Best regards, Pocket Option Team

Posted 9 months ago

“Pocket option is a scam, approximately more than ten times my position was the winner and they did not give me the money. They only showed that they zero the candle bet even though the bet started with the candle at the second zero and concluded at the full minute. They never gave the money for the winning candle. zero rating, no stars. Personally, I am going to make sure that everyone knows about this site, but as scammers and manipulators of the platform.”

Helpful Report

Posted 9 months ago

Dear trader, We are sorry to hear about your negative experience with our platform. Pocket Option is a genuine and trustworthy broker with many clients globally. Many have profited from our platform and successfully received their withdrawals. Please share the details (including the photos and videos you mentioned that document the discrepancies) of your disputed trades with us at support@pocketoption.com or create a support request on the platform in the "Trading - Quick and Digital Trading - My order was not closed properly because of some issue." We will review the trades and get back to you as soon as possible. Thank you for bringing this matter to our attention. We appreciate your patience and cooperation as we work to address your concerns and improve our services. If you have any other questions or concerns, please also feel free to create a support request or contact support@pocketoption.com with details. Best regards, Pocket Option Team

Posted 9 months ago

“تم إغلاق حسابي عندكم ولا يوجد أي خطا مني ولم اخالف اي شي لا انصح في التعامل مع هذة المنصة”

Helpful Report

Posted 10 months ago

Dear trader, We regret to hear that your account was blocked. Pocket Option is a genuine broker with many clients worldwide. Many have earned from our platform and successfully received withdrawals. Please note that we only take action with proper grounds. We will not block your account if you have followed the platform rules. If your account was blocked, you can see the reason for the ban and the email you can contact to get more information when you try to log in to your account. If you want to receive more relevant information or want us to review your account, please get in touch with our support team at support@pocketoption.com. Best regards, Pocket Option Team

Posted 10 months ago

“This is a fraudulent company. They manipulate the values on both live and OTC markets. Their regulatory body is based in the Marshall Islands... or Caribbean, nobody truly knows. Many other investigatory platforms have flagged Pocket Option as a scam company. The positive reviews you are seeing on this page are the result of bonuses on deposits for 5 star reviews. If you leave a positive review, you send them the screenshot and they give you a deposit bonus. What type of investment broker does that? Lastly, on May 26th of this year, I earned my biggest profit since opening an account. They then confiscated all of my money and claimed that I exploited/used a glitch to profit from trades, not even sure how to do that form a mobile device. Stay away from this company at all costs, do NOT follow these fake reviews, the website even flags them as fake. If you're into gambling, this is the broker for you, as you will never know what type of values they are manipulating. I have attached screenshots as well. The first screenshot is them denying to give me my money, and the following are screenshots of the profits, with a $0 stolen balance, prior to them wiping my trade history clean. Again, there is the evidence. Do with it what you want, my advice is to stay away from them. There are far superior, regulated brokers that aren't a shell company for something else.”

Helpful Report

Posted 10 months ago

Dear Alex, We're sorry to hear about your experience, how you feel about our platform, and the frustration caused. First, we want to point out that Pocket Option is a genuine and trustworthy broker with many clients globally. Many have profited from our platform and successfully received their withdrawals. We cannot influence the chart in real or OTC markets. Trading instruments (assets) and strike price settings are displayed dynamically, depending on the current liquidity provider parameters. We can not adjust these parameters. Please rest assured that we ensure compliance with our regulatory body's regulations. You can find details about our license on the "Regulatory Environment" page on the home page of our platform. As for the reviews, we regret hearing you made up this accusation. The reviews on ReviewsIO reflect our clients' opinions about our platform. There are both positive and negative reviews. We do not and can not affect them. Regarding the glitch on May 26th, we apologize for any distress this situation has caused you. We assure you that our intention is not to withhold your funds unjustly. Due to a technical issue on our platform, all trades made during the affected period were reviewed and subsequently canceled to maintain fairness for all traders since the basis through which they were executed was incorrect. We understand your point about reviewing all trades and assure you that this process was conducted meticulously. All traders affected by the technical issue had their funds adjusted accordingly, as this is necessary to maintain the integrity and fairness of our trading environment. We sincerely apologize for any inconvenience caused and thank you for your understanding and cooperation. If you have any other questions, concerns, or suggestions, please create a support request on the platform or contact support@pocketoption.com. We will assist you promptly! Best regards, Pocket Option Team

Posted 9 months ago

“It’s a scam, I deposited my hard earned money, tried to take it out, they then claimed I had another account which is a violation of the their policies, I explained to them I don’t but they say I am lying. They claim someone used the same wallet as me on another account, how is that my problem and you then restricting my account, why not restrict and ban that other account. I explained all this to the so called support but they still keep insisting I close an account I don’t have access to or recognise, so guys please beware if you’re depositing your money because you might not get it out ever again like me. They restricted me from going on the general chat as well. Tell as many people as you can, it’s a big scam and their support just sound like robots and not listening to you if you ever have any issues like I did. This issue is just a day old from the date I am posting this and I have all proof and evidence to back up my claim. They might even delete my account after this but I don’t care anymore”

Helpful Report

Posted 10 months ago

Dear Oluwasegun, We regret to hear about your negative experience and the withdrawal problem due to your account violation. First, please note that you will have no withdrawal problems if you have not violated any platform rules and regulations. We only take action with proper grounds. You must only make deposits and withdrawals from personal accounts. Otherwise, it might cause problems for your account. Please note that using the same payment account violates the Public Offer Agreement's clause 3.3, as well as the Company's Anti-Money Laundering(AML) policy, and it will result in the accounts being recognized as duplicate accounts. In such cases, duplicate accounts must be closed if you wish to continue using your trading account. This limitation applies to all accounts involved. We ask you to pay attention to the messages from our support team and follow the instructions so we can work together to solve your problem. Regarding your public chat ban, the read-only mode will be activated automatically by chat admins if you violate one of the "Public chat rules". You can see the date when the restrictions will be lifted. We ask you to follow the rules and respect the community and its participants. You can create a new support request in the appropriate category if you think your chat access has been limited by mistake. Please create a support request regarding your withdrawal problem in the "Withdrawals" category on the platform so we can review your account and help you promptly. We await your contact. Best regards, Pocket Option Team

Posted 10 months ago

“I had withdrawal yesterday but I didn't received it yet. How much I will take?”

Helpful Report

Posted 10 months ago

Dear trader, We're sorry your withdrawal didn't arrive promptly, and we understand your concern. Once you submit a withdrawal request, it is placed in the general queue for processing. It usually takes up to 3 business days to process a payment. In most cases, the payments are instant. However, some transactions can be processed up to 14 business days as per clause 6.10.2 of the Public Offer Agreement. All withdrawal requests will be processed as soon as possible and within a reasonable time frame. To assist you further, please create a support request with the withdrawal details in the "Withdrawals" category on the platform. We appreciate your patience and understanding! Thank you for the feedback, and we hope you have a good day! Best regards, Pocket Option Team

Posted 10 months ago

“This broker is dishonest and scams clients. They will seem legitimate and you may have some successful trades, but as soon as you have any high success "think 5 figures" they will seize your funds and bring your account balance to zero. They accused my spouse of using a "glitch/bot" to make his trades and took all the money he made... including the money in the "PocketOption Safe". They have nonexistent customer service. There is no phone number to call. Only a chat you can message. And they will close out your complaints or issues with zero resolution. Honestly disappointed with this company's deceitful practices. Use forex or nadex if you want to work binary options.”

Helpful Report

Posted 10 months ago

Dear Lindsay, We regret hearing about your negative experience with our platform and that you made such an unreal accusation and tried to promote other specific platforms. Please let us clarify your doubts and questions first. Please note we DO NOT take action without proper ground. You will have no problems at all in withdrawal as long as you have not violated any platform rules and regulations. Pocket Option is a genuine and trustworthy broker with many clients globally. Many of our clients have made profits and successfully received their withdrawals on our platform, and some are large profit withdrawals, including the 5-figure ones. Indeed, using an unauthorized bot in trading violates clauses 2.9 and 4.9.7 of the Public Offer Agreement and will lead to your trading result being reset. Besides, if the profits you made are with the help of unauthorized bots, they will be reset even if you transferred them into the Safe. We ask you not to conduct illegal activities to receive profit on the platform, as this may result in a permanent account ban. Regarding our support service, we are sorry that we do not provide support via calls at the moment. You can always contact us in chat or create a support request if you have any questions or encounter any problems. We want to remind you that to maintain continuity in solving your problems, we cannot resolve financial issues in the chat, as this usually takes up a lot of time and space. We would instruct you to create a support request. Please follow the instructions, and your problem will be discussed and solved in the support request. We are willing to review the questioned account if needed. Please create a support request in the "Withdrawals" category describing your problem in detail. If you have any other questions or concerns, please also feel free to create a support request or contact support@pocketoption.com in detail. We will get back to you as soon as possible. Best regards, Pocket Option Team

Posted 10 months ago

“Well listen so far the system is awesome But the service is the worst ever so they took my money in like seconds bit then you need to register you bank card then these low life's want to tell me I need to submit the original pdf form and not a scanned one omg like the bank give you papers there is no original document so looks like this was one big scam coz my money is in and nothing is coming out be careful people”

Helpful Report

Posted 10 months ago

Dear Karel, We are sorry to hear about the difficulties you've encountered with card verification and the frustration caused, and thanks for the kind words about our system. First, please rest assured your funds are safe. We want you to know that Pocket Option is a genuine and trustworthy broker. Please do not make up such an accusation. Many of our clients have made profits and successfully received their withdrawals. Payment card verification is required by the Anti-Money Laundering(AML), Know Your Customer (KYC) policies and clause 3.8 of the Public Offer Agreement. You will receive the card verification notification right after you make your deposit. Please contact your bank's support team to request the bank statement in PDF format. To accelerate your card verification process and save time, please carefully read the document requirements in your card verification support request. We will verify your card after you provide a qualified document. We want to help you resolve this issue. Please contact our support team regarding this problem in the existing card verification support request, and we will work with you to resolve this matter promptly. If you have further questions, please feel free to contact support@pocketoption.com. Best regards, Pocket Option Team

Posted 10 months ago

“My dears, all of these comments that you see come after the first payment or the second after that. They ask you for things that you cannot get in order to steal your money. Believe me, this is what happens. The game is exposed. When depositing, everything goes well, but when withdrawing, requests begin. Believe me and do not be fooled 1. The account has not been verified and you completed everything at the beginning 2. You have violated the terms and you have not violated anything 3. You have more than one account and you only had one account 4. You entered via the VPN or entered more than one device 5. Pictures and documents are not clear 6. Your account is closed without warning”

Helpful Report

Posted 11 months ago

Dear Jenny, Thank you for sharing your concerns with us. We regret to hear about the frustrations you've experienced with the withdrawal process and the false accusations you made about the platform. Please allow us to clarify your concerns and questions in detail. First of all, as you can see, the reviews of Pocket Option on Trustpilot were written by various users. There are both fresh new users and experienced users, and it is obvious that not all of them wrote the reviews after the first payment or the second, as you claimed. Secondly, we want to point out that Pocket Option is a genuine and trustworthy broker with many clients globally. Our client's funds are always secure, and you will have no problems with withdrawal as long as you do not violate any platform regulations. You can refer to many other people's positive experiences who have made profits and received their withdrawals without problems. To address your concerns, to begin with, it's well-known that it is standard practice in the industry to require necessary verification. If you deposited by card or bank transfer methods, you must first verify the card used to fund your account to enable the withdrawal. Our payment card verification is required by the Anti-Money Laundering(AML), Know Your Customer (KYC) policies, and clause 3.8 of the Public Offer Agreement. If you do not know how to get the required documents, we will guide you to contact your bank's support team. Please note that the required documents are not something "you cannot get"; on the contrary, they are actually pretty easy to acquire. Moreover, if there are issues with the clarity of the documents submitted, we will guide you on how to resend them in a format that meets the verification requirements. We kindly advise you to read the requirements carefully and upload qualified documents to shorten the verification time on both sides. As for the duplicate accounts, it happens quite often that some clients forget they have created duplicate accounts, sometimes by accident. We recommend you check your email addresses for letters from Pocket Option and close duplicate accounts you find. You can also contact our support team for help. Please also note that using the same payment account violates the Public Offer Agreement's clause 3.3 and the Company's AML policy, and it will result in the accounts being recognized as duplicate accounts. In such cases, duplicate accounts must be closed if you wish to continue using your trading account. Please also note that we do not block any accounts without proper ground. If an account is closed, it follows a significant breach of the platform's terms and regulations. You will have no problems at all in withdrawal as long as you have not violated any platform rules. We kindly ask you not to make up such a highly false accusation. You can see the reason for the account ban and the email you can contact to get more information on the ban when you try to log in. If you want to receive more information about why your account was blocked, need additional information about your profile, or want us to review your account. Please contact support@pocketoption.com. We will gladly assist and get back to you as soon as possible! Regarding the question of VPN usage, it is not a problem or violation to use a VPN to log in to your account on our platform. We're more than willing to review any issues with your account due to using a VPN. We want to resolve any issues you might have encountered directly with you and ensure no misunderstandings. Please contact us at support@pocketoption.com with your account details, and we will review your case thoroughly. We are committed to providing a fair trading environment and rectifying any issues our users face. Looking forward to your contact! Best regards, Pocket Option Team

Posted 11 months ago

“PocketOptions manipulates price based on your trades. See below screenshot from IC Markets MT4, and then from PocketOption. I lost 500$ on that one trade. :) I am talking about second candle from the right, which on AM and IC was a green candle on PO is a red candle. Screenshot also that it was not a demo trade. GL everyone. :)”

Helpful Report

Posted 11 months ago

Dear trader, We are sorry to hear your unreal accusation based on poor evidence. We take all concerns seriously and strive to maintain transparency and fairness in our trading environment. However, we must also ensure the information discussed is accurate and substantiated. First, please note that we cannot influence the chart. The available strike price settings are displayed dynamically, depending on the current liquidity provider parameters. We can not adjust these parameters from our side. It is also important to note that since different platforms have different liquidity source providers, the asset prices may differ at the exact same time, thus affecting the display of the candles and the candle colors. However, it does not mean our prices are manipulated. Moreover, there are no specific dates on the screenshots you attached, and it is impossible to make a direct comparison or draw a definitive conclusion based on them. We encourage open and honest discussions and sincerely ask that all claims be supported with clear evidence. Thank you for your understanding. If there are any disputed trades, please share the trade details at support@pocketoption.com or create a support request on the platform in the “Trading - Quick and Digital Trading - My order was not closed properly because of some issue.” We will review the mentioned trades and get back to you as soon as possible. Looking forward to your contact! Best regards, Pocket Option Team

Posted 11 months ago

“I am a new user, my first experience of Pocket Option was very bad. These people also cut the bonus profit along with the bonus, I have never seen this thing on any other platform. I don't understand why they give bonus if they have to cut it. They only want to deduct their bonus and not the bonus profit. I think You should change this rule of yours and cut only the bonus profit like before. No doubt this is a very good platform but this new rule is not good, they should change this rule.”

Helpful Report

Posted 11 months ago

Dear trader, Thank you for taking the time to provide your feedback and share your concerns as a new user of Pocket Option. We are sorry that your initial experience has not met your expectations, particularly regarding our bonus policy. And we are glad to hear despite this, you still believe we are a good platform! Please allow us to explain our bonus policy to you in detail. The deposit bonus is a platform feature that provides extra funds (bonus funds) for your deposits. It doesn't change the fact that you can withdraw your original deposited amount plus any profits at any time. However, the bonus funds and the bonus profit will be removed from your balance if the bonus is not fully executed. Your net turnover (except hedged and copied trades) has to reach x50 or sometimes x100 of the bonus funds amount to fully execute the bonus and make the bonus funds and the bonus profit available for withdrawal. If you wish to withdraw the bonus amount, you must reach the net turnover requirements first and then request a withdrawal. You can check your bonus status and execution progress on the Finance > Promo codes page. And here's a detailed description of how the bonus works: 1. Bonus gives you some predetermined percentage of the deposit amount into your Real account's balance. 2. You can cancel the bonus at any time. The bonus amount and the bonus profit will be deducted from your real account balance. 3. If you cancel the bonus before it's fully executed, the bonus funds and bonus profit will be deducted from your balance. Bonus profit = 50%*deposit amount / ( 100%*deposit amount + 50% *deposit amount) * profit made when trading using bonus funds. You can withdraw your deposited amount and available profit anytime if you have enough funds in your real account balance. The available profit equals the trading profit minus the bonus profit (Available profit = Trading profit - Bonus profit) as if you were trading without bonus funds. As you can see, the bonus funds aim to provide additional trading leverage, and they do not complicate or detract from your trading results. We understand your frustration about the changes to the bonus profit deductions, and we appreciate your suggestion to revert to the previous policy, where only the bonus funds were deducted. However, we are sorry that we do not plan to change the bonus policy soon. If you have any further questions or need more detailed explanations, please feel free to contact us at support@pocketoption.com. We are here to support you and ensure that Pocket Option remains a platform you can trust and enjoy using. Thank you for choosing Pocket Option, and we hope to meet your future expectations better! Best regards, Pocket Option Team

Posted 11 months ago

“Overall experience is good but i face many problems during deposits and withdraw. I withdrawn 10$ yesterday but the amount not reach in.my account .i also received email from pocket option that the amount will be transfer in my account but i did not received”

Helpful Report

Posted 11 months ago

Dear Kashif, Thank you for taking the time to share your feedback. We apologize for the difficulties you've experienced with deposits and withdrawals on our platform. Ensuring a smooth transaction process is crucial for us, and we regret any inconvenience caused. Please note that once you submit a withdrawal request, it is placed in the general queue for processing. It usually takes up to 3 business days to process a payment. In most cases, the payments are instant. However, some transactions can take up to 14 business days to be processed as per clause 6.9.2 of the Public Offer Agreement. All withdrawal requests will be processed as soon as possible and within a reasonable time frame. Please wait a bit longer for your withdrawal to reach your account, we appreciate your patience! If you need help or more information on your withdrawal, please create a support request in the "Withdrawals" category on the platform with the transaction details. We will assist you as soon as possible! Best regards, Pocket Option Team

Posted 11 months ago

“منصة بوكت اوبشن ممتازة”

Helpful Report

Posted 1 year ago

Dear Rola, Thank you for your excellent review! We are thrilled to hear that you find our platform to be outstanding. We strive to maintain the highest service standards and are glad our efforts resonate with our users. If there's anything more we can do to improve your experience, please do not hesitate to contact us at support@pocketoption.com. We wish you happy trading! Best regards, Pocket Option Team

Posted 1 year ago

“My withdrawal as being completed but the money is not in my account”

Helpful Report

Posted 1 year ago

Dear trader, We are sorry to hear your concern about your withdrawal, which didn't arrive in your account promptly. We want you to know that sometimes the withdrawal request shows completed but not credited to your account because the payment provider is still processing your withdrawal despite it being completed on our side. Please wait for the funds to be transferred to your account; this usually takes about three business days. To address your concern, please create a support request in the "Withdrawals" category on the platform and provide all the required information. We will follow up on your withdrawal and get back to you as soon as possible. Best regards, Pocket Option Team

Posted 1 year ago

“Pocket option is a 100% scam broker. They eat your trading profit money and your afffiliate commission money. All these good reviews you guys are seeing are fake. Because they ask their new customers to post a review just before their 1st or 2nd withdrawal and people post good reviews to put some oil and butter on Pocket Option's face, so that withdrawal is done succesfully. But on your 2nd or 3rd withdrawal, they hold your withdrawal for meaningless verifications and your account is gone forever. Do not fund your trading account and do not use affiliate account. Both are useless. Remember, Your money is gone forever.”

Helpful Report

Posted 1 year ago

Dear trader, We highly regret to hear you made up this opinion about our platform. The reviews reflect our clients' views about our platform, and there are positive and negative reviews. We do not and cannot affect them. Many clients have successfully received their withdrawals without leaving any reviews. Please also note that we do not take action without proper ground. Any additional verification is requested only at the discretion of the security services. We never withhold the client's funds, and you will have no problems at all in withdrawal as long as you have not violated any platform rules. You can refer to many other people's experiences who have made profits and then made withdrawals without any problems. Please do not make such a highly false accusation. We still want to help you review your case to see if the solutions were proper. Also, take a look at your affiliate account. Please contact support@pocketoption.com or create a support request on the platform. We will investigate your case thoroughly and get back to you as soon as possible. Best regards, Pocket Option Team

Posted 1 year ago

“Pocket option is the best trading platform Globally.i would recommend it to any trader who is looking for a honest and trusted platform with good and fast customer care assistance at any time.pocket option Binary Trading Platform is a game-changer, with its user-friendly interface and valuable educational resources. It empowers both beginners and experienced traders to achieve success. Experience the seamless and exhilarating journey of trading with pocket option and unlock your full potential. Prepare to be amazed by the possibilities it offers.very fast deposit and withdrawal service fast and genuine custumer support genuinely loving this platform.. Thanks pocket option””

Helpful Report

Posted 1 year ago

Dear Umar, Thank you so much for your enthusiastic and detailed review! We're thrilled to hear that you value our platform so highly and appreciate our commitment to providing fast and genuine customer support and our efficient deposit and withdrawal services. Our goal is to empower traders of all experience levels with a user-friendly platform that helps them succeed in their trading endeavors. Although, we noticed your positive review was accompanied by a one-star rating. If this were an error, we'd appreciate it if you could update the rating to reflect your experience. If you have any concerns, please let us know at support@pocketoption.com so we can ensure your complete satisfaction. We're committed to providing the best trading experience possible and look forward to continuing to support your trading journey! Best regards, Pocket Option Team

Posted 1 year ago

“I deposit up to 5000$, after i lose this amount i start make profit after i learn from my pocket how to trade. Then they banned my account under agreements and policiy that i didn't cross the rules, after alot of emails between us I filed a lawsuit through my financial lawyer to regain my rights after I requested several times to send evidence that I violated the laws stipulated in the agreement. They evade the answer and say that the money and account cannot be returned. After speaking with my lawyer, we will file the case with the international police against the company. Stay alert.”

Helpful Report

Posted 1 year ago

Dear trader, We are sorry to hear your account was banned due to platform violations. Please note that we do not block any accounts without proper ground. You can see the reason for the block and the email you can contact to get more information on the block when you try to log in. It is within your rights to take any legal action, and we completely respect it. If you want to receive more information about why your account was blocked, need additional information about your profile, or want us to review your account. Please contact support@pocketoption.com. We will gladly assist and get back to you as soon as possible! Best regards, Pocket Option Team

Posted 1 year ago

“POCKET option block my account without any reason and without inform me they block my account”

Helpful Report

Posted 1 year ago

Dear Client, We are sorry to hear that you have an issue with the account. It is crucial to follow the terms and conditions of the platform and not violate the rules, please note that we do not take actions without proper grounds. We kindly ask you not to violate the platform rules, as it may result in an account ban. If you have any questions about your account, please contact us at support@pocketoption.com, we will be glad to review your account and give you the corresponding explanation. Best regards, Pocket Option Team

Posted 1 year ago

“Don’t trust this brocker they steal my money if you lost your money and get back it to your deposited price and withdraw it they will not give you your money. Asking verifications and after submitting it and get verified. But they will not give you to your money. They telling so many reasons to cance withdrawal after all they will block your account. Don’t invest this broker. If you invest this brocker you will lost your everything. This is my personal experience. They blocked my 4890$ deposited account With 4500$ UID: 68280550”

pocketoption.com 1 star review on 5th December 2023

Helpful Report

Posted 1 year ago

Dear customer! We are really sorry you have an issue with the account. As on any other platform, it is very important to follow the terms and conditions of the platform and not violate the rules. We kindly ask you not to conduct illegal activities to receive profit on the platform, as this may result in a permanent account ban. If you still have any questions regarding your account, please email us at support@pocketoption.com. Best regards, Pocket Option Team

Posted 1 year ago

pocketoption.com Reviews