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Poetry Fashion Reviews

2.7 Rating 109 Reviews
38 %
of reviewers recommend Poetry Fashion
2.7
Based on 109 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 60%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
Returns & Refunds
Returns Process
Easy
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Poetry Fashion.
How quickly does Poetry Fashion resolve customer queries?
(2 months ago)
Greater than 38% of reviewers feedback is Poetry Fashion takes over a week to resolve customer queries.
(2 months ago)
100.00%
Industry Average
So far, I have been extremely satisfied with Poetry’s phone service and online service. Not all items fit me correctly but those that do, I love and wear often! I am a happy customer!
- Ann Walker
Shipping is EXTREMELY slow. Box was damaged. Read the other reviews about customer service and attitude. Fabrics are lovely. The pleated pants I bought are small in the waist and HUGE in the pleats. Not going through returning due to reviews about that. Ordered a short top with buttons at the bottom I really like..
- Anonymous
I have not had to contact customer service so I can't comment on that.
- Anonymous