Poetry Fashion Reviews

2.7 Rating 108 Reviews

37 %

of reviewers recommend Poetry Fashion

Company Reviews

Questions

Metrics

2.7

Based on 108 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	6 - 12 Hours

Popular Questions:

Delivery

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Customer Service

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How quickly does Poetry Fashion resolve customer queries?

Helpful Report

(4 months ago)

Greater than 33% of reviewers feedback is Poetry Fashion resolves customer queries in 2 - 3 hours.

Helpful Report

(4 months ago)

100.00%

Industry Average

“ So far, I have been extremely satisfied with Poetry’s phone service and online service. Not all items fit me correctly but those that do, I love and wear often! I am a happy customer! ”

- Ann Walker

“ Shipping is EXTREMELY slow. Box was damaged. Read the other reviews about customer service and attitude. Fabrics are lovely. The pleated pants I bought are small in the waist and HUGE in the pleats. Not going through returning due to reviews about that. Ordered a short top with buttons at the bottom I really like.. ”

- Anonymous

“ I have not had to contact customer service so I can't comment on that. ”

- Anonymous

Poetry Fashion Reviews

Customer Service - Good