Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,096 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,096 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was worried about going raw for my frenchies who have sensitive tummies however was the best change ever and Poppy's picnic answered my questions which helped make the transition very smooth. Would highly recommend Poppy's picnic - quality food and great customer service. My puppies love the food and their poos and tummies have never been better.”

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Posted 4 years ago

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Hi Jayne We are so happy that we are able to help with your frenchies sensitive tummies All our recipes are full of natural goodness Thanks for the lovely review and sharing your thoughts Much Kindness Debs and Poppy

Posted 4 years ago

“Easy to order. Quick delivery. My dog loves the low fat food as she suffers with tummy problems.”

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Posted 4 years ago

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Hello Sarah Thanks for the lovely 5 star review We are so pleased that your dog is loving her low fat diet. It is a great recipe and perfect for tummy troubles Much Kindness Debs and Poppy

Posted 4 years ago

“My dog loves her raw food diet supplied by Poppy's Picnic. It is fantastic value for money and highly nutritious. I know she is getting the best food and this reflects in her coat and good health.”

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Posted 4 years ago

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Hi Velda Thanks for sharing your thoughts with everyone We are so pleased that your dog is loving his Poppy's Picnic.. this makes us so proud Much Kindness Debs and Poppy

Posted 4 years ago

“Our schnauzer Colin is loving his new food! He’s been very bored of his dry, dull food but the second the meatballs were in sight, his little face lit up, and now he’s desperate for his din dins. The meatballs are also super convenient and mess free, really enjoying feeding them to our boy. Poppy is also a certified legend! 10/10 all round!”

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Posted 4 years ago

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Hello Tara and Colin ( great name) Thank you for the review... we are so pleased Yes - the meatballs are great - you can even cook our new Power Balls too! Many thanks - much kindness Debs and Poppy x

Posted 4 years ago

“Excellent quality food. Our new puppy loves it!”

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Posted 4 years ago

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Hi Anonymous Thank you so much for this lovely review ...... so pleased that your pup is enjoying our food Much Kindness Debs and Poppy

Posted 4 years ago

“Good value and great quality food! Never any waste! Quick delivery. Good choice. Easy to navigate website. Only gripe is I have to decant it into a plastic lidded container, either that or use cling film.”

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Posted 4 years ago

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Hi Judy Thank you for the 5* review... it's lovely of you We're pleased to see that your dog is enjoying our food You could try putting the actual tray in a plastic container this may be easier or our meatballs may be more convenient as you can take out a few at a time Much kindness Debs and Poppy

Posted 4 years ago

“My very dear dog, Holly, loves her grub as provided by her friends at Poppy’s PicNic and clearly it loves her. She is very well and healthy. Thank you all.”

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Posted 4 years ago

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Hello Robert and Holly It's lovely of you to share your thoughts with us..... thanks for this wonderful review So pleased to read that Holly is well and healthy Much Kindness Debs and Poppy

Posted 4 years ago

“Excellent customer service, always deliver on time, and above all, delicious raw meals that my dog absolutely loves!”

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Posted 4 years ago

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Hello Waimay Thanks for this lovely 5* review.... it's perfect! So pleased your pup is enjoying our lovely food Much Kindness Debs and Poppy

Posted 4 years ago

“Would have given a 5 star rating, however on a few occasions some of the food packs were already thawed out, on delivery. I did contact Poppy's Picnic and they did advise that it was safe to refreeze the meals. Also the revised menu (namely for the Lamb) doesn't seem to have the variety the old menu offered. All in all my pup loves the meals.”

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Posted 4 years ago

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Hello Samantha Thanks for the review and we are so pleased that your pup is enjoying Poppy's Picnic Yes - that's correct if the food arrives cold but not frozen then it's ok to pop in the freezer.Our boxes are designed to keep your food cold in transit Have you seen our new range? You can even cook it! Much Kindness Debs and Poppy

Posted 4 years ago

“Excellent”

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Posted 4 years ago

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Hi Deborah Thank you for this lovely review Much Kindness Debs and Poppy

Posted 4 years ago

“Teddy has been having Poppy’s picnic since August he loves it and he’s full of energy and it has sorted out his tummy issues. Customer service is excellent I can only say good things about Poppy’s picnic and Teddy says woof, woof.”

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Posted 4 years ago

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Hi Julie & Teddy We are so pleased to hear that Teddy's tummy problems are now sorted out... this is great to hear Thanks for writing this lovely review Much Kindness Debs and Poppy

Posted 4 years ago

“Excellent customer service and excellent Frozen Raw Puppy Whelping and Follow on paste also the adult food is very good. I recommend them.”

Poppy's Picnic 5 star review on 29th November 2020

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Posted 4 years ago

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Hi Barbara What a wonderful pic.... Thanks for this great review and sharing your thoughts So pleased that mum and babies are doing well Much Kindness Debs and Poppy

Posted 4 years ago

“Bernie my Coton de Tulear loves Poppy Picnic Raw dog food and has never once gone of it in the 3 years that I have been feeding him Raw. I would definitely recommend this brand to anyone wishing to swap over to raw.”

Poppy's Picnic 5 star review on 27th November 2020

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Posted 4 years ago

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Hello Wendy & Bernie What a wonderful pic .. all snugly with the cat , it looks like they are ready to go to bed Thanks for all your custom Wendy and for writing this lovely review Speak soon Much Kindness Debs and poppy

Posted 4 years ago

“Fantastic service, respond amazingly quickly to emails. The doggies are loving the food. Thank you.”

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Posted 4 years ago

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Hello Loveday Than you for this review - it's great that your doggies are enjoying their food Thanks for this review .... it's very kind Much Kindness Debs and Poppy

Posted 4 years ago

“Great food . Delivery was put by front door though and I’m sure I asked fir it put in my shed .”

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Posted 4 years ago

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Hi Nadine Thanks for the review Yes - you have requested your box to be left in the shed Please let us know if your next order isn't placed in the shed Thanks for the lovely review Much Kindess Debs and Poppy

Posted 4 years ago

“My dogs love the raw food thank you. Excellent product and fast delivery.”

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Posted 4 years ago

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Hi Penny This is so lovely to read....... thank you! Much Kindness Debs and Poppy

Posted 4 years ago

“I have been purchasing Poppy’s Picnic since 2018 for my two cockapoos. They throughly enjoy the meals and the variety of the different proteins available. I have just had my first order of the new products and have tried all 4 Raw Power with one of them plus added a Mighty Wild Boar which he has enjoyed clean plates. I like the new meals as they have added beneficial ingredients especially the turmeric. My other cockapoo has the Mighty (enhanced) version so have tried the Lamb, Beef and Wild Boar version and was wondering if you will be changing the Chicken over. The change from bones to crushed egg shells hasn’t made any difference to her poos. She was diagnosed with problems with her liver enzymes so the enhanced is good as it contains Milk Thistle, among other things which helps and she no longer requires any supplemented medication. They both like the treats a Super Sprinkles as well and have recently ordered the Lamb broth but not tried it as yet. H Since noticing your product on Facebook in 2018, after trying different raw food companies I found yours to be very helpful and very quick to respond to any questions or queries that I have asked. I haven’t found a company so quick to respond. I can also buy your food locally (Milton Keynes) if I run out before ordering. Also DPD deliver the food on time. One last thing I will be taking up your returning of the polystyrene very shortly. Keep up the good work Dylan and Poppy and all your team x”

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Posted 4 years ago

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Hello Margaret We are so happy and pleased to know that your dogs are enjoying our food - we are delighted to read that they are loving the new recipes and ranges too! I've spoken to you many times over the past couple of years and it's always lovely to receive the updates All of us are so so happy that the food is making a difference to the well being of your dogs This is a lovely review...... thank you. Yes - just request a label from us for your polystyrene when you are ready Much Kindness Debs and Poppy

Posted 4 years ago

“I thought my dog just wasn't that into food, but he absolutely loves Poppy's picnic! We now get happy tappy feet and impatient "hurry up with my food" woods. It does take a fair bit of space up in the freezer, but as it's nicely packed it does stack well letting you maximise room.”

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Posted 4 years ago

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Hi Buddy We know all about the tappy feet! It's so lovely to see though - our fur babies enjoying their Poppy's Picnic Thanks for taking the time to share your thoughts and write this review Much Kindness Debs and Poppy

Posted 4 years ago

“My pugs Angel & Teddy absolutely love there food lap up every last morsel. Mummy's delighted too 😀 thank you Poppy”

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Posted 4 years ago

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Hello Pam , Angel & Teddy Thanks for this wonderful review We are so pleased to hear that your fur babies are enjoying Poppy's Picnic Much Kindness Debs and Poppy

Posted 4 years ago

“After weeks of cajoling with hand feeding and adding paste to his kibble to get him to eat, my puppy took one sniff at his new food and wolfed the lot - licking his dish clean at every meal. Definitely worth making room in the freezer!”

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Posted 4 years ago

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Hello Angela & puppy WOW! This is wonderful news ....... We love the stories about our pups licking their bowls clean Thanks for taking the time to write this review Much Kindness Debs and Poppy

Posted 4 years ago

Poppy's Picnic is rated 4.9 based on 2,096 reviews