Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,090 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,090 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 22nd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service my fussy girl loves it my other girls hoover there dishes clean I'm very pressed.”

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Posted 8 months ago

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Hi Clare Thank you for this amazing 5-star review. We're delighted to see that your fussy girl is enjoying our food. Much Kindness Debs and Poppy

Posted 8 months ago

“The food quality is good I suppose only reason why I’m not rating it a 1 is because the customer service is brilliant and tries to help. my cat hates the texture and just everything he hates it”

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Posted 8 months ago

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Hi Isa Sorry to hear that you haven't been able to transition your cat to raw yet. Transitioning can take up to 2 weeks, therefore we recommend you continue - if we can help you with anything at all please get in touch again. Much Kindness Debs and Poppy

Posted 8 months ago

“My dog loves this food...always delivered very quickly and if you have any queries they get back to you very promptly.. Highly recommend.”

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Posted 8 months ago

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Hi Tracey We are absolutely delighted to see that your dog loves our food. It's great that you recommend us too! Thank you for the 5-stars - we love this Much Kindness Debs and Poppy

Posted 8 months ago

“My dog is loving the variety that Poppy’s Picnic Raw Food has to offer. His coat is so much smoother and glossier too. Ordering and delivery is very simple and efficient. I would highly recommend Poppy’s picnic.”

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Posted 8 months ago

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Hi Lisa We're ever so pleased that your dog is loving our food. It's great that you are seeing a difference in his coat too. This is a wonderful review, thank you so much for taking the time to share your experience with us. Much Kindness Debs and Poppy

Posted 8 months ago

“Very good quality and my cats love it.”

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Posted 8 months ago

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Hi Jacqueline Thank you for your wonderful 5-star review. We're are so happy to see that your cats are enjoying our food. Much Kindness Debs and Poppy

Posted 8 months ago

“Poppy’s picnic is the best!! My little fur babies love the meal times, sprinkles, broth and the treats!! Customer service is amazing 🤩 5 stars ✨ as very helpful, educated and caring. Will never choose any other company.”

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Posted 8 months ago

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Hi Michele Thank you so much for your this wonderful 5-star review. We're delighted to see that your fur babies are loving our food. Sprinkles and bone broth! what delicious treats. We're pleased to see that you are happy with our service too. Much Kindness Debs and Poppy

Posted 8 months ago

“Molly is a very fussy eater, with poppies she almost eats everything put in front of her.”

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Posted 8 months ago

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Hi Colin & Molly Molly, we are so pleased to see that you are enjoying your Poppy's Picnic. Thank you for the 5-star review too! We're so chuffed! Much Kindness Debs and Poppy

Posted 8 months ago

“So delighted with Poppy’s Picnic. My miniature schnauzer has been eating the Cookable mince and powerballs for a month with relish. A picky eater to say the least but is waiting for her food to come out of the oven. So far we have been free of the runny poos that were a common feature of her digestive system. Really pleased. Thank you Poppy’s Picnic.”

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Posted 8 months ago

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Hi Janet This is wonderful news - We are so pleased to see that your miniature schnauzer is enjoying our cookable range. It's always such a joy to see our fur babies enjoying their food. Thank you for the amazing 5-stars too! Much Kindness Debs and Poppy

Posted 8 months ago

“No review. Reviews io email is misleading. Please remove this instantly.”

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Posted 8 months ago

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Hi Danielle Sorry for any misunderstanding - as a courtesy all our new customers are contacted to see if we can help with their raw feeding journey and answer any queries or questions. If you have any queries then please message in and we will be happy to assist. Much Kindness Debs and Poppy

Posted 8 months ago

“My pup absolutely loves it! Great texture, ingredients, flavours. Highly recommended!”

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Posted 9 months ago

“Just a great company, my little Alfie just loves his Poppys Picnic meals, He has been having them for some time now with no problems atall Thank you all for you wonderful service especially Doborah who always sorts my order for me each month”

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Posted 9 months ago

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Hi Dorothy & Alfie We are absolutely delighted to see that Alfie is loving his Poppy's Picnic. It's always such a relief when our little four legged friends are eating well. It's my pleasure to help you each month. Look forward to speaking to you again next month! Much Kindness Debs and Poppy

Posted 9 months ago

“Am so pleased with Poppy’s Picnic.Great natural food.My Cavapoo never leaves anything in his bowl.Fantastic!”

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Posted 9 months ago

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Hi Christina Thank you for taking the time to write this wonderful 5-star review. We are so pleased to see that your Cavapoo is loving our food and always cleans his bowl. Much Kindness Debs and Poppy

Posted 9 months ago

“Our 2 Siberian brothers, Frankie and Phoenix, absolutely love their meatballs! Their favourite food by far. Quality food and very convenient. Happy kitties!”

Poppy's Picnic 5 star review on 14th March 2024

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Posted 9 months ago

“Our miniature schnauzer Ruby loves the raw power turkey meal. It's gone in seconds!”

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Posted 9 months ago

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Hi Paul & Ruby This is wonderful news! We're delighted to see that Ruby is enjoying her turkey. Thank you for sharing your thoughts and the wonderful 5-stars. Much Kindness Debs and Poppy

Posted 9 months ago

“Poppies Picnic was recommended to me by a dog nutritionist. Great food, my dog loves it, and the treats are awesome too. I cook the food which is really easy and it’s great knowing that I’m feeding her food that is healthy for her and has no additives”

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Posted 9 months ago

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Hi Emma Thank you so much for this wonderful 5-star review. We're delighted to see that your dog loves our food, it's always a lovely feeling when we find a food our dogs enjoy. Much Kindness Debs and Poppy

Posted 9 months ago

“We absolutely love poppys picnic and wouldn’t use anything else for a fussy eating Pomeranian it always keeps her interested with the option of raw or cooking. 😍”

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Posted 10 months ago

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Hi Amy This is wonderful to read ... we are delighted to see that your fussy pomeranian is loving our food. Thank you for this wonderful 5-star review. Much Kindness Debs and Poppy

Posted 10 months ago

“My dog was a very fussy eater, seemingly not motivated by food. This has all changed since introducing poppys picnic. We tried her on the raw mince diet and she is in her element. Her favourite is the lamb and to be honest it looks better than the lamb mince I buy us 😂 thank you. Highly recommend and I have found prices are competitive compared to similar brands.”

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Posted 10 months ago

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Hello Thank you so much for this wonderful 5-star review and sharing your thoughts too. We are so happy to see that your fussy eater , is once again, enjoying her meals. It's great and such a relief when our fur babies are eating well. Lamb is Poppy's favourite too! Much Kindness Debs and Poppy

Posted 10 months ago

“Poppy's picnic is the only raw food that our pug Eric will eat.”

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Posted 10 months ago

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Hi Catherine Thank you for the amazing 5-stars - we're delighted to see that Eric is enjoying his Poppy's Picnic food. Much Kindness Debs and Poppy

Posted 10 months ago

“When it arrived part of it was defrosted so you couldn’t buy this in the summer dogs like it unfortunately no I wouldn’t order again as the defrosting issue”

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Posted 10 months ago

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Hi Angela Thank you for your feedback. We were so sorry to hear that the delivery did not meet with your expectations. Our boxes are designed to keep the food cold for up to 48 hours and our records show your delivery was within 24 hours. Where some defrosting has occurred and ice crystals are present, it is ok to refreeze the packs. We have more detailed guidance on this in our website FAQs. In the rare case that the entire order is defrosted, it's usually ok to put enough packs for 4 days food straight in the fridge use it, to avoid waste. During the warmer months we do pop ice-packs and dry-ice in our boxes for your peace of mind. Much Kindness Debs and Poppy

Posted 10 months ago

“My boys enjoy their meatballs and mince. The chicken ones are a big hit and the lamb. We ordered wild boar to try too!”

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Posted 10 months ago

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Hi Clare Thank you for the wonderful pic - we're delighted to see that your boys are enjoying our food. Poppy loves the chicken too! It's so kind of you to award us 5-stars ... Thank you Much Kindness Debs and Poppy

Posted 10 months ago

Poppy's Picnic is rated 4.9 based on 2,090 reviews