Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,130 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,130 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 17th April 2025

Poppy's Picnic 5 star review on 16th March 2025

C Harrison

Poppy's Picnic 5 star review on 3rd March 2025

F Veater

Poppy's Picnic 5 star review on 6th February 2025

H Smallbones

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would have given a 5 star rating, however on a few occasions some of the food packs were already thawed out, on delivery. I did contact Poppy's Picnic and they did advise that it was safe to refreeze the meals. Also the revised menu (namely for the Lamb) doesn't seem to have the variety the old menu offered. All in all my pup loves the meals.”

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Posted 4 years ago

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Hello Samantha Thanks for the review and we are so pleased that your pup is enjoying Poppy's Picnic Yes - that's correct if the food arrives cold but not frozen then it's ok to pop in the freezer.Our boxes are designed to keep your food cold in transit Have you seen our new range? You can even cook it! Much Kindness Debs and Poppy

Posted 4 years ago

“After weeks of cajoling with hand feeding and adding paste to his kibble to get him to eat, my puppy took one sniff at his new food and wolfed the lot - licking his dish clean at every meal. Definitely worth making room in the freezer!”

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Posted 4 years ago

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Hello Angela & puppy WOW! This is wonderful news ....... We love the stories about our pups licking their bowls clean Thanks for taking the time to write this review Much Kindness Debs and Poppy

Posted 4 years ago

“Raffi, was not happy with the minced lamb, I served it every which way, raw, cooked, raw with butter on it, cooked with grated parmigiana sprinkled on top but no no no. Then I tried the minced chicken, now that was a success, so I think we’ve cracked it there. About the meat balls, are they meant to be served frozen?? Because they arrived defrosted.”

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Posted 4 years ago

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Hello Marilyn & Raffi Sorry to hear that Raffi didn't enjoy our lamb Sometimes the changes in seasons can make a difference. The meatballs are meant to be served defrosted - Our boxes are designed to keep your food cold in transit and if it arrives cold (but not frozen) it can go straight into the freezer. Thank you for sharing your thoughts and writing this review Much Kindness Debs and Poppy

Posted 4 years ago

“Our bull terrier was struggling to eat a lot of other raw dog food brands but really loves this so far.”

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Posted 4 years ago

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Hello Paige Thanks for sharing your experience and writing this review We are delighted to hear that your bull terrier is enjoying our food Much kindness Debs and Poppy

Posted 4 years ago

“My dog is a fussy eater and easily gets an upset stomach, however there he’s never been an issue since using Poppy’s picnic. He loves the food!”

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Posted 4 years ago

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Hi Shelley Delighted and so pleased to read that your dog is enjoying our food Thanks for the review too! Much Kindness Debs and poppy

Posted 4 years ago

“the beef flavours went down well with my akita chicken not so much but she is a picky eater.”

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Posted 4 years ago

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Hi Callum Many thanks for this lovely review We are pleased to see that the beef has been a favourite Dogs do quickly find a favourite - we do a lovely turkey recipe that your Akita may like to try Much kindness Debs and Poppy

Posted 4 years ago

“Charlie our 6 month old Miniature Pincher, got on well with his new diet and is enjoying the change from kibble.”

Poppy's Picnic 4 star review on 25th October 2020

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Posted 4 years ago

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Hello Sharmilee and Charlie Thank you so much for the beautiful pic Charlie - you are so gorgeous! We agree - Poppy's Picnic is lovely fresh wholesome goodness and we are delighted that you think so too Thanks for writing this lovelyreview - it was very kind of you. Much Kindness Debs and Poppy

Posted 4 years ago

“Yes good raw food. But could do with bigger portions for the bigger dog like 1kg box’s”

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Posted 4 years ago

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Hello Andrew Thanks for taking the time to write this review and sharing your thoughts! So pleased that your dog is enjoying our food. 1kg boxes are something that we are looking into . It is on the agenda with production and packing. Much Kindness Debs and Poppy

Posted 4 years ago

“Excellent quality food, (although I haven’t tried it myself..), my dogs really enjoy it. I usually get the meat and lamb varieties, it’s good, solid meat that doesn’t go mushy when it’s defrosted. My only worry is that when it arrives here (having been packed the night before) is that the top few in the box are starting to defrost and this does concern me. Every time I’ve had to ring, the people on the other end have been exceptionally helpful and friendly. Thank you! Jan KEHOE”

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Posted 4 years ago

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Hi Jan Amazing! We are so pleased to hear that you and your dogs love our food. As previously discussed on the phone - ( I love hearing how you are all getting on) Our boxes are designed to keep your food cold in transit and if it arrives cold (but not frozen) it can go straight in the freezer. Thanks Jan for this lovely 5* review. Much Kindness Debs and Poppy

Posted 4 years ago

“I would prefer bigger boxes than 450g.”

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Posted 4 years ago

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Hi Lydia Thanks for the feedback, it's really appreciated . It's good to know to what our customers would prefer. A larger box/packet is something that we are hoping to explore in our next phase of growth. Much Kindness Debs and Poppy

Posted 4 years ago

“My puppy loved beef and lamb meatballs but not the chicken.. We will be ordering again to add to her meals”

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Posted 4 years ago

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Hello Kyoko and little puppy Thank you for letting us know. So pleased your puppy is loving our food - but not the chicken meatballs. It's worth trying them again at a later date. Thank you for the lovely review too! Much Kindness Debs and Poppy

Posted 4 years ago

“Dinners are Brill and as described. I do supplement with raw meals of my own as it is expensive to feed a 25 kg dog exclusively on poppy's picnic. I have mentioned packaging previously. We have had frozen deliveries of meat for us humans on a sort of enforced cardboard, would there be problems for you doing the same. It gives me peace of mind to know that a proportion of my poppy's diet has been carefully thought out by people who know what they are doing!!!”

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Posted 4 years ago

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Hi Val Thank you for the lovely review. So pleased to hear that Poppy's Picnic is a winner with your dog. We are aware of our packaging and are currently working with our suppliers to change from the polystyrene. Much Kindness Debs and Poppy

Posted 4 years ago

“The meatballs have gone down a treat, but the mince not so much, I am going to persevere with the mince as I have several more in the freezer.”

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Posted 4 years ago

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Hi Yvonne As pleased as Punch that the food is a hit with your beautiful dog. Meatballs are handy and convenient. The mince is exactly the same product. You could ( once defrosted) just roll the mince into a ball! Your dog will never know. Thanks for the review Debs and Poppy

Posted 4 years ago

“Pooch loves his raw diet and it solved a number of issues for us. Poppy's picnic is great and the meatballs are just the right size and make it easier to measure his food out. I just wish they did the meatballs in more flavours ! Delivery was very quick and I knew when to expect it so I could make sure I had freezer space ready.”

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Posted 4 years ago

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Hi There! Thanks for writing this lovely review. So pleased that the meatballs have solved a lot of issues and are being enjoyed. Thanks for mentioning that the meatballs would be great in other flavours. We agree and this is something our Production Team are looking into later this year. Much kindness Debs and Poppy

Posted 4 years ago

“Food is of good quality but it is expensive compared to other raw feed companies. There is a good range of mince complete meals. There needs to be more options with out the veg though. Reduce the cost to compare with other companies and I think you would find you get more customers. It’s the cost that is stopping us from moving over completely.”

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Posted 4 years ago

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Hi Nicola Thanks for the lovely feedback. We are delighted to read that you find our food of good quality. Much kindness Debs and Poppy

Posted 4 years ago

“Packaging was all great, although I had to google whether the packaging was recyclable as it didn't have the usual symbol on it. Food had great texture when defrosted, and was easy to handle. Dogs loved it. The most expensive I have tried yet, I am currently ordering from all premium brands to try them all out, and so far apart from the cost, it is the best so far.”

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Posted 4 years ago

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Hello Rebecca Thank you for the lovely review. Packaging - we agree ,it isn't the best but this all about to change. We have been trialling a new sustainable fibre tray that will reduce our plastic use by over 90%. Not long now. We are pleased that - so far we are proving to be your brand of choice. Please let us know if we can help you further. Much kindness Debs and Poppy

Posted 4 years ago

“Due to my doggies both being the hardest dogs to feed I’m on a journey this year to try to find something they Like and actually eat it! I’ve tried all the tricks, and have improved considerably with one. Butternut but not enough to be satisfied, So I’m trying raw food. My elder dog has been fab but the 1 yr old isn’t so easy. Just like his dad used to be! a few mouthfuls one night then stops or smells and backs away. Hand feeding works but won’t do continuously. However it’s the best start so far compared to others. Still too early to say.”

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Posted 5 years ago

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Hi Lara Thank you for this review. We are pleased to read that so far things are going well. Please keep us updated on how you get on. Much Kindness Debs and Popp

Posted 5 years ago

“Merlin and Guinever have always eaten raw starting with other brands for the first year then cooking and pressure cooking for over a year eventually we came back to raw and poppies picnic for the last 4 years. Guinevere and Merlin had puppies and we weaned them on raw with advice from Dylan. I am so so glad Dylan fund raised through the internet and we became share holders and feel part of a great team. Long live poppies picnic and can’t wait for the biggest share holders summer meeting in his back garden with all the doggies. Many woofs all the Alexander’s”

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Posted 5 years ago

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Hello to all the human Alexanders and a big woof to Merlin & Guinever Thank you for a pawesome review . It makes us super proud of everything we do. So pleased that the dogs are enjoying their food and the benefits are shining through. We are pleased that you chose to become a shareholder too! This means Poppy's Picnic can continue to grow whilst improving and making a difference to a dogs life. A big thank you from us all!! Much Kindness Debs and Poppy

Posted 5 years ago

“My two cocker spaniels just love Poppy’s Picnic food. Ive never seen two dogs eat with so much enthusiasm!”

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Posted 5 years ago

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Hello Lindsay That's great to hear. All that lovely fresh food going into their little tummies. It sounds a little bit like Hound Quarters at feeding time. Thanks for the lovely review. Much Kindness Debs and Poppy

Posted 5 years ago

“Product is excellent, and always arrives fully frozen as promised. It gets delivered on time, and at home or at our holiday caravan when we are on holiday. But these are only words from a human. Our Cockapoo, Bailey, has the only option that counts. He relishes his raw food, and devours it with glee. When meal time comes, he lets us know what time it is as if not to let us forget. He never did this with his kibble, and he only ate it under sufferance. Can’t recommend Poppy,s Picnic enough, and neither can our Bailey.”

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Posted 5 years ago

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Dear Brian & Bailey WOW! Thanks for a lovely review. Your home sounds like Dylan's when its feeding time for Poppy and her daughters. Dancing around the kitchen! We are so pleased that Bailey finds our food just pawfect! Much Kindness Debs and Poppy

Posted 5 years ago

Poppy's Picnic is rated 4.9 based on 2,130 reviews