Poshmark Reviews

Name: Poshmark
Rating: 1.45

1.5 Rating 145 Reviews

10 %

of reviewers recommend Poshmark

Company Reviews

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Metrics

1.5

Based on 145 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Returns Process	Could Be Better

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Poshmark 1 star review on 13th December 2024

Bj Keew

Phyllis Greene

Anonymous

Anonymous // 01/01/2019

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“Smammers paradise, daughter is out 1000 dollars. Careful”

Helpful Report

Posted 4 months ago

“Do not buy the designer items & they are all fate . Even I communicate w the buyer if it’s authentic do not send to me”

Helpful Report

Posted 4 months ago

“As soon as I can figure out how to unsubscribe permanently from this horrible seller I absolutely will! I purchased a pair of used shoes. They were the exact same size as another pair I have but don't fit me right when I asked about returns they told me yeah no that doesn't happen here. The only way that you have recourse on this site is if the seller does something wrong.DONT BUY STUFF ON HERE UNLESS YOU ARE ABSOLUTELY POSITIVE YOU CANT GET IT ELSEWHERE AND YOU HAVE MONEY TO BURN. I'm permanently done with this horrible seller.”

Helpful Report

Posted 4 months ago

“I agree with all the negative reviews. It’s a terrible company which protects dishonest sellers. I believe my story is repetitive, but I still decided to post. I hope it will convince people to stay away from them. I ordered a tankini size Small. I am a regular US size S. When it was delivered I could not squeeze in to it. The sizing was off it fitted like XXS. When I opened a dispute to return it due to a wrong description, the seller harassed me by writing an angry message (how professional!) stating that it was my fault that I didn’t ask for the measurements. Like seriously?:))) She stated she didn’t know the sizing was off, which is an obvious lie. Most pf her listings were size S, so I am sure she is size S as well. Guess what, Postmark supported her and I am stuck with a merchandise that I can’t use on which I spent $30. They are pathetic and cheap. The whole experience was pretty unpleasant. So do yourself a favor and stay away form this fraudulent semblance of a company.”

Helpful Report

Posted 4 months ago

“To sum it up. Everything. Terrible online shopping experience. Policies are all complex. Especially returns. No phone support. Wrong item description. First and last purchase. Low level online shopping site.”

Helpful Report

Posted 4 months ago

“Be aware of false advertisement Poshmark allows. I bought pajama showing both top and pants on the picture and I only received the top. Poshmark is not helping me with this issue. They won’t allow me to return it and get money back. I totally overpaid for a used piece of pajama top.”

Helpful Report

Posted 4 months ago

“I NEVER RECEIVED MY ORDER, I ASKED FOR A REFUND AND THIS WAS NOT SUBMITTED EITHER. THIS COMPANY IS A SCAM”

Helpful Report

Posted 4 months ago

“A complete waste of time to search locate and buy an item, THEN Most of my ordered are cancelled. Excuses given are usually damaged item or other. I suspect that the seller sells on another platform for more money and do not honor the sale with me.”

Helpful Report

Posted 4 months ago

“Never responded to seller scamming me with wrong size. Never use them!,”

Helpful Report

Posted 4 months ago

“I have had 2 horrible experiences; paid for something I did not like, they would not refund me, response was lame, protective and biased. They are cruel, judgmental and all about money, not customer satisfaction. They are rude and greedy, sell fake merchandise but swear it's not and I happen to know someone in China selling knock offs. They have some protective legal system where you can't sue them. I deleted my account and hope they get their karma. They are a horrible company and I am very irritated by the lack of support, over a pair of fake Fendi sunglasses of all things. HORRIBLE customer service.”

Helpful Report

Posted 4 months ago

“I have only ever had good experiences with Poshmark sellers. I read some of these reviews and can't believe the experiences. I just received a pricey item of jewelry in perfect condition as described very quickly. I have had only good experiences,EXCEPT one occasion during which Poshmark refused to accept a return that was clearly listed incorrectly. That is the only incident. Sellers,otherwise,have been excellent.”

Helpful Report

Posted 4 months ago

“My customer service person was absolute terrible. I was having problems processing th payment from people and I asked if they’re was a different alternative then the one she presented and she told me she permanently disabled me form selling any items.”

Helpful Report

Posted 4 months ago

“Do join Poshmark they Lie and keeping emails foreven even ask them stop”

Helpful Report

Posted 4 months ago

“The vendors who are allowed to bring in the drama instead of sell products! Come on guys, you’ve discriminated, you’re allowing the bullies, and real consumers like myself and leaving in droves!”

Helpful Report

Posted 4 months ago

“Sweater was listed as size XL with chest size listed...looked good. However, upon delivery, I discovered the sweater with a chest measurement of 42 inches had a hip measurement of 36 inches. This is not XL sizing for any brand in any country! Poshmark decided the problem did not rest with the seller who neglected to list the one descriptive item that would have limited the sale. Poshmark decided the buyer was at fault for not asking ALL pertinent questions. "If you had inquired the hip size of the XL item, the seller would have responded." So Buyer Beware: Sellers can use fraudulent methods to make an item more attractive, and it's the buyer's responsibility to ferret out the methods; Poshmark will support unethical sellers.”

Helpful Report

Posted 5 months ago

“I bid on a three wick candle from Michellesworld. She accepted my offer. 58 min later I’m notified I’ve been cancelled. She sold to someone else after accepting my offer and charging my credit card. What kind of sleazy outfit is this? Unprofessional without a doubt. Steer clear of this trash company.”

Helpful Report

Posted 5 months ago

“Placed order. Got confirmation number. Days later order was cancelled with no explanation why. Seller was unreachable by message. First and last time I order from this garbage company.”

Helpful Report

Posted 5 months ago

“Horrible customer service! I bought a handbag and gave simple instructions regarding not to ship via USPS because they do not deliver to my street address and PM will not deliver to my PO box. The seller said, "sounds good" but apparently did not read my message because she turned around and shipped via USPS! The package was inevitably returned. Instead of reshipping the less than bright seller got tier 2 involved and THEY instructed her to refund my money! I did not want a refund! I wanted the product! Then seller got her little feelings hurt and would not repost the item for me to repurchase. Tier two clearly on sellers side and would not intervene on my behalf. This site is clicky as evidence by the stupid "closet" option. Not professional not reliable. I found a similar product from another seller At PM and tried to buy but this dumb seller did not respond and was listed as "not active" . If so remove your s"*t from the site lady! Beware on this site it is run loosy goosey.”

Helpful Report

Posted 5 months ago

“I never received my order and I cannot get back to Poshmark for a refund. I have given up, but I just want to warn people. This is not a company you want to deal with.”

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Posted 5 months ago

“Poshmark allows fake watches to be sold regularly even after you report item. There is no phone support, only email. Poshmark customer service is horrible.”

Helpful Report

Posted 5 months ago

Poshmark is rated 1.5 based on 145 reviews