Post Up Stand Reviews

Name: Post Up Stand
Rating: 4.46

4.5 Rating 308 Reviews

86 %

of reviewers recommend Post Up Stand

Company Reviews

Metrics

4.5

Based on 308 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Post Up Stand 5 star review on 23rd June 2024

Anonymous

Anonymous // 01/01/2019

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“Great for shipping and packing. Thank you!”

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Posted 3 years ago

“Good products. Good customer service.”

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Posted 3 years ago

Hi Chris, thanks for sharing with us - we love to hear when our customers have great experiences!

Posted 3 years ago

“Unfortunately, we did not have a good experience with our post-up stand backdrop. We had ordered a backdrop for our Virtual event, they shipped the frame, without the fabric cover. They asked us to upgrade shipping so we could get it in time, they never printed the cover. Had I been informed that the cover was not ready I would have not upgraded shipping. Their inability to communicate with me in a timely and professional way was very disappointing. They do not have a good system to communicate with the company doing the printing of the covers.”

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Posted 3 years ago

We are so sorry to hear that you had a bad experience with us. Someone from our customer care department will reach out to see if we can make this right. Thank you for your feedback.

Posted 3 years ago

“The fabric doesn't fit the frame. We had three employees at a show trying to zip it around the frame and we couldn't make the end touch let alone zip.”

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Posted 3 years ago

We're sorry you had this experience. A customer service representative will be reaching out to see if we can make this right.

Posted 3 years ago

“Great customer service. The product was high quality.”

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Posted 3 years ago

Thank you for the review!

Posted 3 years ago

“The order did not go through quality control despite of what I was told by customer service. The retraction mechanism and hooks of the banner were broken. The banners were frayed and the fabric was see through. The print head must have been dirt as the banners had big lines across the imprint area and were wrinkled. I had to reach out numerous time to get a status update and I still haven't heard back about a refund. Customer service was not helpful or cared about fixing the issues, they'd rather settle on a refund.”

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Posted 3 years ago

We're sorry to hear that you had some issues with your order. We take pride in the quality of our products, so we will make it right! Someone from our customer care department will reach out to you to help resolve your issue.

Posted 3 years ago

“It passed its first shipping test, hopefully will hold up. Thanks.”

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Posted 3 years ago

Hi Scott! We're so glad to hear that our products lived up to your expectations. Thank you for choosing Post Up Stand!

Posted 3 years ago

“I've enjoyed using Post Up Stand over the years as their pricing is solid and products always look great. My clients have always been satisfied with purchases from Post Up Stand and so have I!”

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Posted 3 years ago

Hi Nigel! Thank you so much for sharing your positive experience with us. We thank you for all your business and look forward to future orders! :)

Posted 3 years ago

“The banner graphic looks amazing! Video directions to install the banner were really good. It took some effort but not too bad to install.”

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Posted 3 years ago

Thank you for the review, Jason! We are glad to hear it.

Posted 3 years ago

“These people are legit! They were helpful, kind, and definitely were the best option for my product. Thank you, Post Up Stand!”

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Posted 3 years ago

Thank you for the kind review, Melanie!

Posted 3 years ago

“I was in a pinch for time and these guys knocked it out at light speed. The display looked great, will definitely use this company again.”

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Posted 3 years ago

Hi there! We are so glad you are pleased with your final product. Thank you so much for sharing your great experience. We look forward to your future business!

Posted 3 years ago

“We ordered two big post up stand photo backdrops and they're great! Beautiful, good quality, nice fabric, super easy to set up. Only downsides were that we used them outside on a fairly windy day and they had to be tied to a few things to keep them from blowing over because the included footstand things weren't enough to keep them stable (inside/non-windy they would have been fine I think).”

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Posted 3 years ago

Thank you so much for taking the time to share your experience & feedback with this product! We really appreciate your business and hope to see more in the future!

Posted 3 years ago

“I was extremely pleased with our pop-up banner from Post Up Stand. I'm a graphic designer and have used Post Up Stand for multiple clients over the years and they have always been 100% satisfied. Great product, fast turnaround, and competitive price- I will continue to use Post Up Stand!”

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Posted 3 years ago

Hi Tammy, thank you so much for taking the time to share your kind words! We are so glad you are happy and we look forward to your continued business!

Posted 3 years ago

“Order was sent and the color was incorrect. Had them send another and it was also incorrect.”

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Posted 3 years ago

Hello, and thank you for your review. This certainly is not the experience we aim to provide our customers. We will be looking into this and will have a team member reach out to try to make this right for you.

Posted 3 years ago

“They feel a little flimsy.”

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Posted 3 years ago

Hi Alison, thank you for taking the time to leave us a review. We're sorry that you aren't totally satisfied with your purchase. We will have a member of our customer care team reach out to see if we might have a product that better suits your needs.

Posted 3 years ago

“We’ve been customers of Postup Stand for several years and the last few projects they have completed for us (retractable banners) were not been up to previous standards and had several issues. Several projects had to be reprinted/reproduced. The customer service we received was good but I’ve decided we should look elsewhere for these types of products.”

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Posted 3 years ago

Hi Dwight, thank you so much for your feedback. We appreciate your long-term partnership with us and are sorry that we haven't been meeting your expectations, let alone exceeding them, which is our goal. A member of our team will be reaching out soon to see if there is anything we can do to earn back your trust.

Posted 3 years ago

“Good product. Very helpful sales and art dept team! Thank you!”

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Posted 3 years ago

Thank you for your review! We look forward to working with you again in the future!

Posted 3 years ago

“We have used Post Up Stand for years now and they have never let us down. The final product is crisp, clear, bold and functional, every time! We appreciate that the turn around time on the banners we order is very quick and the price is right.”

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Posted 3 years ago

We're so grateful for your continued business with us, Laurie, and are thrilled to hear that we always deliver a great experience and product! Thank you for the kind words and great review.

Posted 3 years ago

“Great Products”

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Posted 3 years ago

Thank you for your review, Bridgette! We are thrilled to hear that you love our products and we look forward to working with you again in the future!

Posted 3 years ago

“Got my order wrong... also the banners did not fit the frames they came with. I had to put new holes on each one to make it right.”

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Posted 3 years ago

We're sorry you had this experience with Post Up Stand. A customer service representative will be reaching out to see if we can make this right.

Posted 3 years ago

Post Up Stand is rated 4.5 based on 308 reviews