Post Up Stand Reviews

Name: Post Up Stand
Rating: 4.44

4.4 Rating 320 Reviews

86 %

of reviewers recommend Post Up Stand

Company Reviews

Metrics

4.4

Based on 320 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Post Up Stand 5 star review on 23rd June 2024

Anonymous

Anonymous // 01/01/2019

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“Everything I wanted but haven't used it yet”

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Posted 2 years ago

Hi Judith, thank you for your review! We are so happy that the product is exactly what you were looking for!

Posted 2 years ago

“Support bar for canopy tent too short not fit 10x10 ft tent”

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Posted 2 years ago

“I'm disappointed in the quality of this stand compared to others I've had in the past from other companies. The material of the sign is very thin and seems cheaply made. If outside and the sun is shining on it, you can see through it. I have used the sign at a few events now and this past week after 4 uses the sign seems to be broken and will no longer retract properly. We were able to roll it back up and make due but for the price we were charged, I guess I just expected higher quality.”

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Posted 2 years ago

Hi Emily, thank you for your order! I apologize that our product isn't quite meeting your standards. Someone from our customer care team will be reaching out. We definitely value your feedback.

Posted 2 years ago

“Excellent product. Will meet my needs perfectly”

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Posted 2 years ago

Hi Joyce, thank you for the 5 stars! We hope we can continue to meet your needs in the future.

Posted 2 years ago

“Great quality, quick printing and shipping.”

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Posted 2 years ago

Thanks for the review, Kristine! We're so glad to hear you had such a great experience!

Posted 2 years ago

“Quick and inexpensive table top displays. Excellent to work with!”

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Posted 2 years ago

Hi Jean! Thanks so much for the review! We're so glad to hear you love your displays!

Posted 2 years ago

“The product was just as described. The product arrived much quicker than acticipated.”

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Posted 2 years ago

Thanks so much for the review, Shelly! We're so glad we were able to get your product to you quickly!

Posted 2 years ago

“It was very easy to order and product was delivered promptly. Unfortunately, it was not the right color for what I needed, so I needed to return it. I was a little confused with return process, so I hope I did it correctly.”

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Posted 2 years ago

Hello Sutton! We're sorry to hear that the product didn't work out for you, but appreciate you still leaving a review. If you have any feedback for how we can clarify our returns process, please don't hesitate to reach out to us. We want to provide the best possible experience for our customers, and if there's anywhere you feel we are falling short we would love to hear about it!

Posted 2 years ago

“Very nice quality. It does not quite roll all the way into the stand but overall it looks good. The colors were correct and it looks nice when set up.”

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Posted 2 years ago

Thank you for your review! We look forward to working with you again in the future!

Posted 2 years ago

“The legs should fold flat by the look of the swivel. This doesn't seem to happen although I will try to work this situation again. The table top seems to press fit two legs and swivel the together two legs. Tolerance is too tight on the press fit. To get the fit I hade to disassemble the legs from the core to fit them in and then hope I can control the swivels well enough to engage the screws. Much harder than it should be. Engineer's thoughts in assembly sheet should be included.”

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Posted 3 years ago

Thank you for the feedback, George. We will pass along these comments to the proper team.

Posted 3 years ago

“You customer service was outstanding and did a remarkable job of getting my order out in a time crunch. The stand appeared just in time for a convention and was superior quality. Good Job!!”

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Posted 3 years ago

“It's exactly what I expected and works well for my photo display. Easy to set up and light weight which is strong.”

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Posted 3 years ago

“Great for shipping and packing. Thank you!”

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Posted 3 years ago

“Good products. Good customer service.”

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Posted 3 years ago

Hi Chris, thanks for sharing with us - we love to hear when our customers have great experiences!

Posted 3 years ago

“Unfortunately, we did not have a good experience with our post-up stand backdrop. We had ordered a backdrop for our Virtual event, they shipped the frame, without the fabric cover. They asked us to upgrade shipping so we could get it in time, they never printed the cover. Had I been informed that the cover was not ready I would have not upgraded shipping. Their inability to communicate with me in a timely and professional way was very disappointing. They do not have a good system to communicate with the company doing the printing of the covers.”

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Posted 3 years ago

We are so sorry to hear that you had a bad experience with us. Someone from our customer care department will reach out to see if we can make this right. Thank you for your feedback.

Posted 3 years ago

“The fabric doesn't fit the frame. We had three employees at a show trying to zip it around the frame and we couldn't make the end touch let alone zip.”

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Posted 3 years ago

We're sorry you had this experience. A customer service representative will be reaching out to see if we can make this right.

Posted 3 years ago

“Great customer service. The product was high quality.”

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Posted 3 years ago

Thank you for the review!

Posted 3 years ago

“The order did not go through quality control despite of what I was told by customer service. The retraction mechanism and hooks of the banner were broken. The banners were frayed and the fabric was see through. The print head must have been dirt as the banners had big lines across the imprint area and were wrinkled. I had to reach out numerous time to get a status update and I still haven't heard back about a refund. Customer service was not helpful or cared about fixing the issues, they'd rather settle on a refund.”

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Posted 3 years ago

We're sorry to hear that you had some issues with your order. We take pride in the quality of our products, so we will make it right! Someone from our customer care department will reach out to you to help resolve your issue.

Posted 3 years ago

“It passed its first shipping test, hopefully will hold up. Thanks.”

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Posted 3 years ago

Hi Scott! We're so glad to hear that our products lived up to your expectations. Thank you for choosing Post Up Stand!

Posted 3 years ago

“I've enjoyed using Post Up Stand over the years as their pricing is solid and products always look great. My clients have always been satisfied with purchases from Post Up Stand and so have I!”

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Posted 3 years ago

Hi Nigel! Thank you so much for sharing your positive experience with us. We thank you for all your business and look forward to future orders! :)

Posted 3 years ago

Post Up Stand is rated 4.4 based on 320 reviews