Postscript Books Reviews

Name: Postscript Books
Address: 6 Battle Road, Heathfield Industrial Estate, Newton Abbot, Devon
Rating: 4.88

4.9 Rating 2,333 Reviews

98 %

of reviewers recommend Postscript Books

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Phone:

(01626) 897100

Location:

6 Battle Road,
Heathfield Industrial Estate,
Newton Abbot
Devon
TQ12 6RY

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Selection all sorts of subjects with some great bargains”

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Posted 6 days ago

“I find the catalogue easier to choose from; but a downside is that on my last couple of orders the some of the books have not been available; the notification of the order received/delivery etc. is very good. Overall I am happy to keep on ordeing!”

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Posted 6 days ago

“Good helpful service”

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Posted 6 days ago

“Excellent service from Postscript with unusual yet large number of different categories of books recommended, and first class delivery when books are ordered.”

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Posted 1 week ago

“As a longterm customer, I rate PSB highly. I buy mainly books for my nine yr old grandaughter. I have one very considerable complaint. Some books from the USA contain American words and more importantly spellings. These are detrimental to my grandaugher's learning and is yet another example of the ubiquity of the sread of USA culture. These books should be clearly marked in promotional material. I also object to books that are part of a series being sold separately.”

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Posted 1 week ago

Good morning Mr. Ward, Thank you for taking the time to leave feedback for us. We appreciate you bringing this concern to our attention as a valued long-term customer of PSB. We understand your concerns about American English in books for your granddaughter and the issue of series being sold separately. Please accept our apologies that you received books with American spellings and vocabulary. We absolutely want to ensure the books you purchase are suitable for your granddaughter's learning. For future orders, we'd be more than happy for you to contact us before placing your order to check the publisher of specific titles. You are also welcome to return any books that aren't suitable. We do mention the publisher on our website and in the catalogue. While we don't currently specify whether a publisher is American or English due to limited space in our promotional materials, we understand your feedback and will certainly take it into consideration for future improvements. Regarding series being sold separately, you're right, and we understand this can be disappointing when you're looking for a complete set. While we always aim to stock full series, occasionally we receive titles individually. Thank you again for your feedback. We value your business and hope to continue providing you with great books for your granddaughter. Please don't hesitate to reach out to our customer service team directly if you'd like to discuss this further or arrange a return. Kind regards, Postscript Customer Services

Posted 3 days ago

“A great selection of books, and fantastic service and delivery.”

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Posted 1 week ago

“The Books and Service is superb. The staff taking the orders are helpful and very polite Postscript Books ✔️”

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Posted 1 week ago

“Reliable, efficient and friendly -- only let down a couple of times by the courier service. And I am very much in favour of the eco packaging, well done!”

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Posted 1 week ago

“Good range of books. Easy ordering and payment. Prompt delivery. Delivery companies not always the best, leaving parcels un unsuitable places and sometimes just throwing them into the garden”

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Posted 1 week ago

Good afternoon, Thank you for your lovely feedback about our book selection, easy ordering, and prompt delivery! We really appreciate you taking the time to share your positive experience with PSB. We also hear your concerns regarding some of the courier companies and their delivery practices. We are taking this feedback seriously and are continuously working to ensure a smooth and reliable delivery process for everyone. Please rest assured that if your order encounters any issues with delivery, such as parcels being left in unsuitable places or thrown into the garden, we will absolutely resolve it for you. We'll either arrange a replacement or a full refund. If you experience a delay, please don't hesitate to contact us, and we will follow up with the courier immediately. Our aim is for your PSB experience to be excellent from start to finish, including delivery right to your door. Thanks again for your support! Kind regards, Postscript Customer Services

Posted 3 days ago

“All positive. Efficient and quick from ordering to delivery.”

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Posted 1 week ago

“Love to see the monthly catalogue, you never know what you might find. Easy to use website with lots of choice, great value postage, parcel arrives a few days later. Excellent company to buy from.”

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Posted 1 week ago

“I'm always pleased with my parcel of books when they arrive. They're well packaged and delivered safely and on time.”

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Posted 1 week ago

“Excellent website and efficient service. Always a lot of bargains to be had.”

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Posted 1 week ago

“Easy to order the books and you are kept updated on delivery service”

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Posted 1 week ago

“Quick, efficient service, wish you'd not use Evri though, I have delivery to local shop”

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Posted 1 week ago

Good afternoon, Thanks so much for your feedback and for highlighting our quick and efficient service! We really appreciate you letting us know your thoughts on Evri. We understand that not everyone has had the best experiences with Evri, and we truly value your feedback on this. Please be assured that we are always looking at ways to improve our delivery options and are actively exploring alternative delivery methods and companies that we can work with. Our goal is to provide the best possible service and delivery experience for all our customers. Thanks again for your support and your honest feedback – it really helps us improve! Kind regards, Postscript Customer Services

Posted 3 days ago

“I have used your list to purchase many books and like to have your note about each book Please continue to send me your book of information regularly”

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Posted 1 week ago

“Good value - interesting selection”

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Posted 1 week ago

“Easy to use website, good prices and fast, secure delivery, I'm a very satisfied customer and would happily order from them again”

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Posted 1 week ago

“Having used Postscript for many years, my recent experience relating to returns has totally soured that long relationship. No other organisation makes you wrap up the parcel at your own expense and make you take it to the local distribution point to queue until someone deigns to take the package. All the others either get you to donate the damaged goods to a charity or send a delivery person to pick it up. Stgill not happy.”

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Posted 1 week ago

Good afternoon, I'm sorry to read that you are unhappy with our returns process, when returning any items to us we would recommend using the same packaging the item was received in to prevent any expense to yourself. We always check the location of your nearest drop-off point for returns to ensure that it will not be a significant inconvenience to you. If you are ever unable to reach a drop-off point then we are more than happy to discuss other ways to return items to us. Kind regards, Postscript Customer Services

Posted 3 days ago

“Great selection of books at incredible prices, all rounded of with excellent customer service.”

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Posted 1 week ago

Postscript Books is rated 4.9 based on 2,333 reviews