Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,104 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,104 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods turned up very quickly!”

Helpful Report

Posted 1 year ago

“Prompt and reliable service .”

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Posted 1 year ago

“product ordered was then not delivered.. notified out of stock but only after contacting myself 4 days after ordering”

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Posted 1 year ago

“Perfect.Delivered on time.”

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Posted 1 year ago

“Disappointing experience. Paid extra for express delivery and a week later still no order. No response from customer services on delivery updates and can’t contact by phone. Think twice about using this company.”

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Posted 1 year ago

“I ordered two items. After one week of no tracking number or delivery time I contacted the company who stated “ I have asked Sealey to send this order to you directly for delivery tomorrow, we do apologise for the delay with your order” I then received an email saying the order was cancelled and I would receive a refund with no explanation. Very poor communication and has left me a week later having to order from another company”

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Posted 1 year ago

“Top service”

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Posted 1 year ago

“Order was cancelled by yourselves without informing me. Only found out from credit card company”

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Posted 1 year ago

“Website misleading, order came incomplete”

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Posted 1 year ago

“Easy to order my item which was packaged well. Very quick next day delivery. Thank you.”

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Posted 1 year ago

“Service from PTD was great, shame about FedEx contracting out to couriers who don't know what 'this way up' means. Not what you expect when you pay for delivery”

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Posted 1 year ago

“Ordered a hammer from these guys as recommended by Paul Sellers. It came quickly and the hammer was great. No complaints.”

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Posted 1 year ago

“Service was Ok, if a little slow ... bur postage was free ... my fault that I ordered the wrong size motor brushes.”

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Posted 1 year ago

“Excellent service. Would definitely use again”

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Posted 1 year ago

“Great service, good price and my fishers weed puller is a great product”

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Posted 1 year ago

“excellent service great prices”

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Posted 1 year ago

“The right equipment for the right price delivered at the right time”

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Posted 1 year ago

“On time and as advertised”

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Posted 1 year ago

“Order was cancelled twice but no one got in touch with reasons why? Tried ringing but you can only get in touch via email and no one answered any of them”

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Posted 1 year ago

“Quick efficient service,well packed and tracked delivery”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,104 reviews