Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,058 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,058 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and great prices”

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Posted 1 year ago

“First class service”

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Posted 1 year ago

“Hands down the worst customer service I have ever known. Stay clear!! still waiting for my package over three weeks later. customer service is almost non existent.”

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Posted 1 year ago

“perfect timing and the prices ARE GREAT”

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Posted 1 year ago

“Still waiting for the screws, no one can tell me when they will be arriving, poor show. Very unhappy as I need these screws urgently. Next time will not use this company due to poor service.”

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Posted 1 year ago

“Great price and quick delivery of quality brands”

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Posted 1 year ago

“Great price, good product and faultlessly quick delivery. Absolutely delighted.”

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Posted 1 year ago

“Ordered 5 items, unfortunately 1 came wrong, but contacted them and the correct 1 was instantly dispatched, great service, lots of companies once they have ur money dont care,, must say they answered the query email, quickly and got things sorted, hats off to them, good price, but fantastic, customer service”

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Posted 1 year ago

“Excellent service. Packaged very well too.”

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Posted 1 year ago

“Cheapest price by far for drill stand that I purchased. Quick delivery too”

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Posted 1 year ago

“Excellent item at a very competitive price which was delivered extremely quickly.”

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Posted 1 year ago

“Service was brilliant from ordering to delivery with delivery within 3 days. Thank you.”

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Posted 1 year ago

“These are the people to get the poorest service ever from. Ordered 2 expensive hydraulic jacks, only one arrived, they claimed they dispatched 2 via live chat. They then ignored all email, live chat and telephone contact. Had to get PayPal involved and will be informing Trading Standards as it seems to be their business ethic.”

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Posted 1 year ago

“Good Value. Quality Products delivered in good time”

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Posted 1 year ago

“I ordered a makita petrol chainsaw. I was then told a day or so later it was no longer in stock.”

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Posted 1 year ago

“The goods arrived on time packaging was good happy with my purchase thank you”

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Posted 1 year ago

“Very poor service! Ordered 25l of SBR and paid for next working day delivery as we need I’d them quickly. 5 days later no sign of them! Tried to phone customer service… no longer operational contact by email only! So emailed and received a fairly prompt reply that they hadn’t been sent out yet! Received them 3 days later. They should have refunded the postage at least! Not dealing with them again not least because you can’t talk to them directly.”

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Posted 1 year ago

“Quick delivery and product as described, I would recommend.”

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Posted 1 year ago

“If I could I’d give no stars placed order took my money 3 days later we don’t have it in stock. Then show out of stock on website,this will now put me back a week.”

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Posted 1 year ago

“Excellent company selling good quality power tools at very attractive prices.”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,058 reviews