Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,144 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,144 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered goods which were well packaged, will definitely use again especially as the prices are good”

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Posted 4 years ago

“Quick delivery, tools fine, will use again.”

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Posted 4 years ago

“Still waiting for delivery after 7 days. Not great when you pay for 2-3day express service.”

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Posted 4 years ago

“All went well and product delivered as promised.”

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Posted 4 years ago

“First order was out of stock but I was refunded straight away. Placed a similar order and staff were really helpful to check stock. Arrived in a couple of days. Happy, thank you!!”

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Posted 4 years ago

“Power Tools direct service was good, the sip sander wasn't so good. The sanding disc wheel had nearly 2mm of wobble, too much play on the mitre guide, belt worktable locking screw to short, washers missing and generally a poor finish on some parts of the machine. I expected better from sip but its probably a machine made in China that different brands stick their name label on.”

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Posted 4 years ago

“Thank you for the item and z fast delivery very recommended company I'll use again thank you”

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Posted 4 years ago

“Products required were readily available online and dispatch was timely and will be more than happy to use Power Tools Direct on any future occasion.”

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Posted 4 years ago

“No issues at all, items arrived in a prompt time frame and exactly what I wanted. Also the best value I found.,”

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Posted 4 years ago

“Very good delivery time. Product was spot to the advert, at a good price.”

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Posted 4 years ago

“Very good place I've got what I ordered I will be shopping again there”

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Posted 4 years ago

“Promptly delivered. Good service.”

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Posted 4 years ago

“Order put in on Thurday at 21.00hrs arrived Saturday by 10.30hrs. Excellent value and service”

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Posted 4 years ago

“Ordered 31Dec 2020, paid for quick delivery. .. Still havent received my order 11 jan 2021..”

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Posted 4 years ago

“Reasonably priced and delivered quickly, what more could you ask for”

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Posted 4 years ago

“Goods as described. Delivered within the quoted time. Very well packaged. Would use again.”

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Posted 4 years ago

“Ordered a bandsaw over the Xmas period it arrived yesterday 7th Jan it arrived damaged in the box with no extra packaging (cosmetic damage) to which I wasn't bothered but once built it was as dead as a dodo tried calling building supplies and no response filled in contact form (no issue)only to be contacted today to say I would have to send it back to clarke to get inspected and would be a few weeks for a new item one day old I think this is ridiculous any supplier worth there salt would replace as most do lesson learnt i fixed the issue myself (new switch)but for the sake of lack lustre customer service and passing onto clarke the manufacturer I will use a reputable known supplier such as machine mart who value customers”

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Posted 4 years ago

“Delivery was fast, power washer had oil in water pump but not engine oil reservoir.”

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Posted 4 years ago

“Very happy”

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Posted 4 years ago

“Prompt delivery and help regarding products is always available. Price is cvompetive.”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,144 reviews