Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,141 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,141 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good and easy to use website, prompt delivery”

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Posted 3 years ago

“Excellent service and good pricing”

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Posted 3 years ago

“Bought some ox gloves - great quality and quick delivery - all good”

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Posted 3 years ago

“Great products, prices and service to match. Very easy to buy tools from, and fast, reliable delivery.”

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Posted 3 years ago

“Excellent service from this company. Goods arrived in just a few days and were very well packed. Would definitely recommend this company to anyone.”

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Posted 3 years ago

“Easy to order the spray paint and prompt delivery”

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Posted 3 years ago

“Very good will use again”

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Posted 3 years ago

“Item hasn't arrived 9 days after ordering! Despite ordering products that the website says will take 3-5 days to arrive, they haven't arrived 9 days later. They were ordered for a specific job where we had workmen booked and so we ended up purchasing duplicate items. When I contacted Power Tools customer service, to find out where our items were, I received an email stating there were severe delays with their choice of postal courier and I could contact them again if it hadn't arrived in 14 days!! If this information had been on the website at the outset, I would have purchased elsewhere. I am disappointed with the delay in delivery and the response from customer service.”

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Posted 3 years ago

“Easy website, prompt delivery.”

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Posted 3 years ago

“Could not fault anything will use again”

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Posted 3 years ago

“Great service. Prompt delivery”

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Posted 3 years ago

“EXCELLENT SERVICE AND DELIVERY PRODUCT AS DESCRIBED”

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Posted 3 years ago

“Excellent efficient service.”

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Posted 3 years ago

“I bought battery charger & starter when I received it it had no plug on it and it was in the wrong box I have sent the item back to the seller and I still haven’t received my full refund + PAP bylaw health and safety regulations all items Domestic and garage electric items should come supplied with a plug by law and in the right box I am not happy I have tried calling them by phone and emails no reply only by emails every time they answer the emails they come up with excuses not happy so I’m going to go to citizens advice bureau I will never use this company ever again.”

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Posted 3 years ago

“Excellent product and service”

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Posted 3 years ago

“Arrived quickly, as described. Unfortunately must have been thrown about in transit as had a piece of plastic housing broken off inside box. - We decided the pump would still work and didn’t have time to ask for a replacement, so accepted as is.”

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Posted 3 years ago

“Super transaction. Good price. Can't fault.”

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Posted 3 years ago

“Very efficient firm. Pretty good website and very straightforward company to deal with. Will be happy to order from them again.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Very good service. 1 item purchased arrived 3 hours before the estimated time of arrival - no problem! So far as the second order is concerned, there seemed to be no mechanism whereby the purchaser could arrange for the item to be delivered to another person, so I now receive emails intended for my daughter!”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,141 reviews