Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,060 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,060 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price good communication and efficient delivery”

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Posted 2 years ago

“Really good time on Delivery”

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Posted 2 years ago

“Excellant service, delivered much quicker than forecast, and in time frame. Easy to assemble. Look forward to using it .”

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Posted 2 years ago

“Still waiting for full refund. Used misleading picture of different product.”

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Posted 2 years ago

“Quality of service, assortment of goods.”

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Posted 2 years ago

“Goods as described and very well packaged for transport”

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Posted 2 years ago

“Bought 2 items. Waited several weeks with no delivery then a refund out of the blue with no explanation. Very poor service. Not recommended.”

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Posted 2 years ago

“Prompt dispatch”

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Posted 2 years ago

“Good products at great prices but service let down by dispatch time. Paid £8.95 for delivery but was not dispatched for 5 days then sent on a next day service. Working in the trade I need items sooner so will only use when I’m not desperate for items.”

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Posted 2 years ago

“Excellent service with very reasonable prices.”

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Posted 2 years ago

“All good many thanks for the speedy no nonsense business 👍”

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Posted 2 years ago

“Good all round”

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Posted 2 years ago

“Easy to use arrived on time.”

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Posted 2 years ago

“looks good. Does the job well. Value for money.”

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Posted 2 years ago

“Very good service, with good communication on delivery. Also,am a fan of Kent and Stowe products, excellent quality, and good price.”

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Posted 2 years ago

“100 rivets £26 inc delivery- extortion”

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Posted 2 years ago

“Order some supplies over a week ago. Nothing has arrived and no update on when delivery will be made. Very frustrating with lack of communication.”

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Posted 2 years ago

“Competitively priced and very prompt delivery.”

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Posted 2 years ago

“Excellent service, the only source I found for a particular Metabo item I'd been looking for, delivered promptly as well. Will certainly use again.”

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Posted 2 years ago

“Shipment lost in transit after paying for express delivery. Still unresolved days later, requested a full refund only to be told that this will only happen when the shipment has been located. I would of thought insurance would be included in the delivery charge. Meanwhile I have nothing for my money.”

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Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,060 reviews