Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,060 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,060 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought branded items and by far the best price with excellent fast service too, owned a tool supply business for over 30 yrs so feel well qualified to recommend Power Tools Direct to all.”

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Posted 2 years ago

“Good price great delivery will definitely use again. Thankyou”

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Posted 2 years ago

“Very good service.”

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Posted 2 years ago

“Purchase from them 3HP SIP dust extractor. Unfortunately they send me 2HP SIP dust extractor, apparently wrong description on website. And nothing wrong with that have my refund. But it was 2 weeks ago and description remain the same.”

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Posted 2 years ago

“Efficient delivery”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“Good service, good product but please think about packaging, the black plastic you wrap the product in is awful, difficult to remove and cannot be recycled, would be great if you could replace with something more sustainable”

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Posted 2 years ago

“Please a bit more for a more efficient service than DPD. I stayed in for the delivery and they didn't turn up Compost sieve is an excellent product”

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Posted 2 years ago

“great service, came very quickly”

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Posted 2 years ago

“Order despatched promptly and delivered on date stated.”

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Posted 2 years ago

“Very prompt service and shipping, product fairly priced (2x tool wall racks) and accurately described. Will use again.”

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Posted 2 years ago

“Prompt delivery without any issues”

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Posted 2 years ago

“Order arrived in good time. However, I sent an enquiry email to sales@powertoolsdirect.com on 24th July and still haven't received a reply.”

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Posted 2 years ago

“The clarks 12 litre trolley hand spray which I ordered was just what I wanted , but unfortunately it was damaged on arrival. I have tried to contact power tools direct six days ago but haven't had any contact with them at all so have not been able to use it .”

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Posted 2 years ago

“Very competitive prices. Great website and order delivered on time.”

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Posted 2 years ago

“Items sent out were chipped and scratched (they were decorative bits). Response to my complaint: "this is how they are supplied from the supplier so we are unable to achieve any better quality." A typically British, miserabilist response. No respect for what they sell, no respect for customers.”

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Posted 2 years ago

“Got a decent price and it was delivery very quickly. I will use this shop again.”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Superb and fast postage”

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Posted 2 years ago

“Not what l ordered; very difficult to return”

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Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,060 reviews