Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,138 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,138 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband ordered a standard item Friday 5/7/24 and paid £6.95 for a courier service delivery which we mistakenly thought would be quicker. An email and SIX days later the item arrived. This is why people do not use independent companies we paid £54 (which according to their website was a reduced price) plus £6.95 postage for an item Amazon are selling for £50 and less postage for next day delivery.”

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Posted 6 months ago

“Good product at reasonable prices”

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Posted 6 months ago

“Very easy transaction. Good communication from the vendor and quick dispatch and timely delivery. Postage costs are reasonable. Happy overall”

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Posted 6 months ago

“Very pleased with power tools direct, great price and service. Was a bit slow to despatch, but otherwise very happy.”

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Posted 6 months ago

“Found what I wanted at a good price, ordered and it was delivered next day. Think the postage was a little too much though!”

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Posted 6 months ago

“Prompt accurate delivery and good prices. Thank you”

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Posted 6 months ago

“Item received early well packed and as desribed”

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Posted 6 months ago

“my order of a 1-2 micrometer was delivered within 4days fab service”

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Posted 6 months ago

“Great online service very disappointed not delivered to my address when I paid for this had to collect from pick up point.”

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Posted 6 months ago

“Excellent service and communication through out”

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Posted 6 months ago

“Avoid at all costs, eBay needs to look at this company's policies and postage. Got stung and will never buy from this company again.”

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Posted 6 months ago

“Good seller,good delivery thanku”

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Posted 6 months ago

“Order processed and delivered efficiently”

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Posted 7 months ago

“Very easy to place the order, the website is well organised. Delivery was prompt and well organised.”

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Posted 7 months ago

“Ordered online and received within two days. Very good service.”

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Posted 7 months ago

“First class with everything.Got rotary up and is working good”

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Posted 7 months ago

“Take orders for items they obviously don't have in stock, take payment for express delivery and only inform when chased a week later that they don't have the stock. No response to calls. Email responses in the early hours of the morning! Waiting on a refund and have ordered elsewhere.”

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Posted 7 months ago

“Brought a sealey jack which is faulty Sent email no reply Phone number doesn’t work Bad customer service”

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Posted 7 months ago

“ordered 2 campagas refills last week and contacted Powertools direct.They replied I will look into it. Still waiting for answer to where my order is.”

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Posted 7 months ago

“I paid extra delivery charge to get the item asap, it should be with me between 25th and 26th, today is 27th and i haven't received ir heard from you.”

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Posted 7 months ago

Power Tools Direct is rated 4.6 based on 13,138 reviews