Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,055 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can’t really review the product as you cancelled it after ordering and paying for it would advise if a product isn’t available or out of stock don’t advertise it, was frustrating as I needed it for a jet washing job and the company have now passed the job on so not really happy neil”

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Posted 5 months ago

“Seven days and order had still.not left warehse”

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Posted 5 months ago

“Very pleased defiantly use you again Delivery driver very pleasant aswel”

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Posted 5 months ago

“Easy to order, quick to deliver”

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Posted 5 months ago

“The tool was delivered at the time stated. Well done.”

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Posted 5 months ago

“Product was fine. Perhaps we have got too used to next day delivery but, for someting stated to be 'in stock' despatch was very slow. 'Delivery by Thursday' turned into delivery by the next Tuesday. Fedex did deliver 24 hours after collection though.”

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Posted 6 months ago

“Main item ordered not available, refunded with no contact , despite messaging calling and emailing to refund entire order ptd preceded to dispatch remains items then 5 min later reply to my email that it was to late”

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Posted 6 months ago

“Waited two weeks after paying £6.95 posting for my first order had to email and ring them when am I going to receive it Won’t be using this company again”

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Posted 6 months ago

“Great service and product. I was kept informed every step of the way. Thank you.”

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Posted 6 months ago

“Straight forward ordering and the delivery was very efficient.”

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Posted 6 months ago

“Great service good!product highly recommend will use company again”

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Posted 6 months ago

“Price was right and shipping was quick”

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Posted 6 months ago

“Great service thanks”

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Posted 6 months ago

“The tools were ok and a good price but the woman on email and the phone refused to send me a receipt! I needed a receipt, not an invoice, but she couldn't/wouldn't understand the difference. Apparently, they don't do receipts! I won't be going back.”

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Posted 6 months ago

“Still awaiting my order to be delivered some 2weeks after payment. Very poor service and follow-up”

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Posted 6 months ago

“First class service and blade”

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Posted 6 months ago

“Ordered a power washer and plenty in stock. Ordered was confirmed and money taken. A few days later already waiting for the washer I received an email saying very sorry none in stock but we will refund you in total. Three days later before I received the refund. In addition free carriage for orders over a certain amount and under certain weight. Charged a significant amount because the washer was 2kg over. Not a happy bunny at all and doubt if I'll ever use them again.”

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Posted 6 months ago

“Excellent prizes and quick delivery service. First class service.”

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Posted 6 months ago

“Arrived on time, great price and very well engineered.”

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Posted 6 months ago

“Very happy with everything, good priced items and speedy delivery. Thank you”

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Posted 6 months ago

Power Tools Direct is rated 4.6 based on 13,055 reviews