Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,092 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,092 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered item a week ago, after a few days I got an email saying item was shipped. DHL tracking shows they haven't got it yet. I dont have it either. I cant review the item yet so I reviewed my experience with PowerToolsDirect on this order. Poor show.”

Helpful Report

Posted 8 months ago

“Said it would be arriving on Monday and it did with a 1 hour delivery slot and it came in well within the time slot. Quite surprised the handle as been treated, that's saved me a job. Thank you Mark”

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Posted 8 months ago

“Very easy to find the item I was searching for on the website and the goods arrived the following working day. Excellent service.”

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Posted 8 months ago

“Fast delivery and good prices. Thanks.”

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Posted 8 months ago

“Straight forward purchase and prompt delivery.”

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Posted 8 months ago

“Great service.”

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Posted 8 months ago

“Excellent service and some hard to find items available.”

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Posted 8 months ago

“Quality Service, Managed to mess up my order as I’m basically stupid. Emailed sales and Gosia just fixed it, machine arrived today and will be in use tomorrow 😁”

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Posted 9 months ago

“Excellent service, quick delivery and a great price. I had a problem and Gosia from sales sorted it with no problem kept me informed. Overall a great customer experience.”

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Posted 9 months ago

“Good service good prices”

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Posted 9 months ago

“Easy ordering. Fast delivery.”

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Posted 9 months ago

“I have ordered tools from this company more than once, I can say that this company is worthy of attention 👍”

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Posted 9 months ago

“The website was easy to use, always a help with making a purchase. The products are at a nice price and whenever I've had to speak with the staff they are polite, easy to do business with.”

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Posted 9 months ago

“Brilliant service and an unbeatable price. £££££'s less than the competition for the exact same item ( Clarke bench pillar drill ). Delivered rapidly and securely, and with great communication. Will look here for any tools required in the future. Thank you.”

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Posted 9 months ago

“fast delivery, product as described”

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Posted 9 months ago

“Excellent to deal with - really competitive pricing - well packaged and super-fast delivery - even the 'Standard' delivery option turned out to be just 2 days!”

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Posted 9 months ago

“I needed some Plastikote, stone fleck paint. The colour I needed was not available at my local stores. PowerTools Direct had the colour I wanted and it was still cheaper than the stores with p&p. Easy to order did not need to contact them as they emailed several times with updates.”

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Posted 9 months ago

“Great price for a product that is highly recommended. Easy to use website with no hidden charges and super fast delivery with great communication. A+”

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Posted 9 months ago

“Order Tuesday and paid for Thursday delivery which didn't arrive after paying for express delivery. When I called on the Friday to ask for tracking I was told they hadn't even despatched it because they had no stock. This meant we were scrambling around for 1/2 trying to purchase the item locally.”

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Posted 9 months ago

“The purchase was straight forward and a quick delivery promised. The item arrived bang on time and well wrapped to prevent any damage. A simple and efficient transaction from start to finish, will use this company again.”

Helpful Report

Posted 9 months ago

Power Tools Direct is rated 4.6 based on 13,092 reviews