Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,092 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,092 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even though I paid for express delivery it still took the standard time dispite the items being in stock and at the time of payment it stated it would be delivered within 2 working days. Not much point in offerering an express delivery if it cannot be fulfilled.”

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Posted 10 months ago

“They are cancelled my order”

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Posted 10 months ago

“You would not send to Northern Ireland.”

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Posted 10 months ago

“fair pricing, delivered on time and as described, would use the company again”

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Posted 10 months ago

“Decent and easy to use website and competitive pricing of a wide range of tools. Reasonably quick paid delivery.”

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Posted 10 months ago

“Competitevely priced components and the order was delivered in good time”

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Posted 10 months ago

“It took longer than expected receiving the items ordered. In fact I'd forgot about them until they turned up!”

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Posted 10 months ago

“Long standing customer, placed order incorrect items sent, will not replace until incorrect item returned - 'company policy'. Rubbish.”

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Posted 10 months ago

“used these a couple of times now,excellent with communication and delivery”

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Posted 10 months ago

“Thank you for the efficient delivery of the well crafted grass hook”

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Posted 10 months ago

“Great prices. Deliver on time. Excellent service”

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Posted 10 months ago

“nothing wrong with the order just takes 4/5 days for delivery.NOT NEXT DAY”

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Posted 10 months ago

“Power Tools Direct were easy to deal with. My order arrived promptly, as predicted following easy ordering. Finally the goods were as described and of quality thank you.”

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Posted 10 months ago

“Although my order was of low value it was treated with speed and I was informed of the status at every stage. Delivery was as promised, goods packaged well and arrived in good condition. All round good supplier and I will use them again.”

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Posted 10 months ago

“Speedy delivery and all correct as ordered”

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Posted 10 months ago

“Fast delivery and good quality”

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Posted 10 months ago

“easy buy thanks”

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Posted 10 months ago

“Ordered 2 saws, didn’t get a dispatch email for over a week, only when I emailed customer service did I receive one. Took 10 days to deliver”

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Posted 10 months ago

“Great company, with a great website & they have everything you could want tool wise. I purchased a bundle of air tool & spraying bits & 3 days after delivery put in an order for welding bits. How have I not found this company before now? Thank you!!”

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Posted 10 months ago

“Good quality product arrived promptly”

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Posted 10 months ago

Power Tools Direct is rated 4.6 based on 13,092 reviews