Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,143 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,143 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, super screws delivery could be quicker.”

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Posted 3 years ago

“The only company in Britain that is unable to post things to the Isle of Skye .Unbelievably poor”

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Posted 3 years ago

“Competitive rates and arrived when they said. Well packaged. Will use again”

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Posted 3 years ago

“As advertised, good price and delivery cost is reasonable”

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Posted 3 years ago

“Bit of a hic-cup with delivery over separate days. Products installed and working fine. Good value generally but Clark drill press CDP5 has more backlash in vertical shaft than I would have liked. Overall a decent budget machine, at a good price.”

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Posted 3 years ago

“Great quality product at a decent price. Good quick delivery too.”

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Posted 3 years ago

“A good company to deal with . My order was processed and delivered without problem. The price was also very keen . To be recommended”

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Posted 3 years ago

“Excellent vslue and service”

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Posted 3 years ago

“good apart from packaging, jiffy bag was falling apart on arrival and it was just sheer luck that all contents were still inside. Best not to use them for shears etc....”

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Posted 3 years ago

“Timely delivery at an unbeatable price to compete with any online suppliers”

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Posted 3 years ago

“Good service, great price and speedy delivery.”

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Posted 3 years ago

“Easy to find and purchase item online. Postage was swift”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Product competitively priced and quickly delivered.”

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Posted 3 years ago

“Tool box ordered based on it being in stock with delivery 3/5 days paid in full and nothing after 5 days so chased up buy email to be informed it was on its way direct from the manufacturer, chased again after 10 days to be told it’s coming from Holland and could take 15 days still no tool box. Customers understand delays but need to be given the chance of a refund if no longer in stock, And updated on delivery changes. Management refused to phone me back and discuss.”

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Posted 3 years ago

“Ordered a nail gun. After reading some of the other reviews I was a bit dubious about it. Im glad I took no notice. The item was cheaper than any other site I could find and was delivered earlier than originally stated. Tracking was updated regularly and the 1 hour time slot from DPD was really helpfull. The only downside was trying to order the item as the site kept sending me back to the start of the order just as I was trying to pay. This happened a few times and really needs sorting out because I nearly gave up on it and I'm pretty sure plenty of people will have. Hence 4 stars. Otherwise Excellent !!”

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Posted 3 years ago

“Excellent service and fast delivery”

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Posted 3 years ago

“Fine. An excellent service.”

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Posted 3 years ago

“Fast service, great communication, perfect.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,143 reviews