Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,055 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a CS6-9D combined sanding disc and belt. Prior to purchase, I made several enquiries about the machine and spare abrasives. I was promptly answered by sales assistant, Gosia, who was extremely helpful and became my reliable contact throughout the purchase. After delivery, I discovered a couple of issues which were no fault of Power Tools Direct. Gosia remained my point of contact throughout, providing prompt responses to my e mails and effectively liaised between PTD and the tool manufacturer to achieve a satisfactory outcome. Throughout our interaction, Gosia has been a credit to Power Tools Direct, being prompt, diligent and highly professional in all respects. I would recommend this company for which Gosia is an excellent ambassador. Thank you Power Tools Direct. Ian”

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Posted 11 months ago

“I ordered some loft floor risers which I am extremely pleased with. They were fitted at the weekend, by my Son and his partner, along with some floor boards. I am now able to store things in the loft, so very happy. Power Tools Direct supplied them in good time, very reasonable prices, I cannot fault the company or the quality and prices. I will be ordering again, as there are more boards to be fitted. Thank you Power Tools Direct.”

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Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

“Great service.👍🏻”

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Posted 1 year ago

“Stunning bit of kit, delivered well on time, can’t praise this company enough, I’ll definitely use them again, absolutely spot on 👍”

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Posted 1 year ago

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Posted 1 year ago

“Solid tool. Yet to use it but looks very sturdy”

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Posted 1 year ago

“Ordered the items & they turned up happy days….”

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Posted 1 year ago

“Order process was quick and simple.Delivery very prompt.Bought as a present for my husband but he's unfortunately not been able to use it yet due to the lovely weather we've been having in Scotland !”

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Posted 1 year ago

“Great from start to finish .. definitely use again .”

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Posted 1 year ago

“All good. From ordering to delivery.”

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Posted 1 year ago

“First time buyer, I found the site very easy to use, great prices and good communication. Many thanks shall visit you again soon!!!”

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Posted 1 year ago

“Excellent service and website. Not the cheapest but reliable.”

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Posted 1 year ago

“Great prices mega fast delivery first time using ptd well impressed with service will use again for future work projects”

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Posted 1 year ago

“Great Product, Great Price, Super Quick Delivery.”

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Posted 1 year ago

“Ordered online on the basis that the item was shown in stock. Then informed that it wasn't! Now waiting, been told it will be with you on the 15th Nov with dispatch 2 days later. We shall see..... If you let me down you will not be used again”

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Posted 1 year ago

“FedEx was poor took ages to deliver”

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Posted 1 year ago

“Still not received my package”

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Posted 1 year ago

“Fast delivery, great price A+”

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Posted 1 year ago

“First time order with PTD - Great prices on products even when factoring in the delivery charge still made it a worthwhile purchase. Would definitely use again.”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,055 reviews