Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,141 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,141 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good choice of products and quick delivery”

Helpful Report

Posted 1 year ago

“Delivered on time”

Helpful Report

Posted 1 year ago

“19/12/23 A few issues that let this company down Firstly I paid for express delivery and it came with palletways on economy. Secondly they claim they can have a parcel out to you in two days when ordering whereas I ordered on the 7th of December and only received the package on the 19th. No apologies for it being late no explanation as why it wasn’t on express delivery. As a business owner myself if something is wrong or we haven’t met up to our customers standards we try our up most with plenty of communication and try to resolve the issue as well as offering an apology. Very poor service with no sign of a refund on the express delivery charge which I didn’t receive and no apology either for the inconvenience.”

Helpful Report

Posted 1 year ago

“Aw Thanks so much for providing a positive & professional service guys 🙏🏻 I managed to purchase my partners Xmas gift at the best price with youz 🙏🏻 this was massive to me as I’m on a tight budget and the prices on the item I ordered really varied and went into the hundreds…..not with you though ☺️ thanks so much 🙏🏻🙏🏻🙏🏻 I wish youz lots of love, light, laughter and continued success for 2024 🌟🙏🏻💖”

Helpful Report

Posted 1 year ago

“Good prices and delivery was fast.”

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Posted 1 year ago

“I ordered the goods I wanted and they arrived just as they said they would! perfect! Thank you. 😊”

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Posted 1 year ago

“Great product Great service”

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Posted 1 year ago

“Excellent pricing and a great range of products. My purchase of a jump starter pack was effortless. PTD kept me constantly appraised and my item was delivered even more swiftly than promised. A great company to do business with. Thank you PTD.”

Helpful Report

Posted 1 year ago

“Great service”

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Posted 1 year ago

“Received promptly!”

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Posted 1 year ago

“Item delivered promptly and was a good price, thank you.”

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Posted 1 year ago

“Swift delivery, no fuss service.”

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Posted 1 year ago

“Product was well priced, well packaged and arrived promptly. There is nothing more to say except that I would certainly use them again.”

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Posted 1 year ago

“Goods purchased are great,but delivery charges are high”

Helpful Report

Posted 1 year ago

“The delivery was meant to be Friday For a job on Saturday but they didn’t deliver until Monday so it was a waste of time and money”

Helpful Report

Posted 1 year ago

“Accepted my order, then cancelled it 3 days later. I did get a refund, but disappointed that they were unable to fulfil my order.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“have not used Polisher yet, but looks good, promptly delivered, but was not found until next day as it had been left in a barn on our farm in full public view and not delivered to my address on the farm. ANYONE COULD HAVE WALKED OFF WITH IT.”

Helpful Report

Posted 1 year ago

“The goods arrived as ordered but it took eight days before I had notice that they were being sent”

Helpful Report

Posted 1 year ago

“Fast and good service, good price”

Helpful Report

Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,141 reviews