Power Tools UK Reviews

Name: Power Tools UK
Address: Lumsden Stuart Ltd, 11A Law Place, Nerston Industrial Estate, Glasgow, South Lanarkshire
Rating: 4.71

4.7 Rating 2,138 Reviews

93 %

of reviewers recommend Power Tools UK

4.7

Based on 2,138 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01355 234328

Email:

info@powertoolsuk.co.uk

Location:

Lumsden Stuart Ltd,
11A Law Place, Nerston Industrial Estate,
Glasgow
South Lanarkshire
G74 4QL

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Power Tools UK 5 star review on 18th November 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Battery failed on portable drill. Contacted Power Tools, battery in stock, went on web and purchased new battery. Received in less than 24hrs. Brilliant service”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“speedy delivery, great service and great product”

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Posted 4 years ago

“Arrived on time. Good service. Would recommend.”

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Posted 4 years ago

“Very helpful and prompt delivery. Will use again!”

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Posted 4 years ago

“excellent delivery and product”

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Posted 4 years ago

“Great service, great price thank you.”

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Posted 4 years ago

“Goods delivered very promptly, well packaged and all contents included as required. The tool works very well. Would recommend Power Tools for their speedy service and price.”

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Posted 4 years ago

“Great service as usual at a good price”

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Posted 4 years ago

“Always quick delivery. Great prices and great service. Repeat customer.”

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Posted 4 years ago

“Terrible service, tools are good value but service in very bad. Ordered 800 pounds worth of tools i needed for a job, tools said 4 days delivery so i left about 8 days to the job for delays. Called 7 days later asking about my order as had not received it yet to find that they had forgot about it and it hadnt eveb been sent yet. I had emailed them aswell on day 5 asking but never got a reply. Im still waithing on the tools now and im down tools on this job having to make do with what i have and borrow. I understand people under pressure with covid19 but i feel like i gave more than enough space for that with 8 days for delivery. Not very happy with the service.”

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Posted 4 years ago

Hi Ronan Not sure where you are getting your recall from as I have looked into your information and find this review has some glaring errors. You placed a substantial Milwaukee order at 4pm on Sunday 8th November, we picked it up on Monday 9th and e-mailed you at 11.44am regarding the delivery address as it was shown as exporting to the Republic of Ireland with your card address in Shropshire England. Some 5 days later Friday 13th November we received an answer by e-mail confirming where you were working at the time (ROI) and the price of local tools being to expensive against what we could produce the package for. Following confirmation from you on the Friday we shipped the goods next working day Monday 16th November to Tipperary by DPD International Service delivered safely and intact to the address requested 48hrs later. We act at all times to make sure that our customers receive a fully secure service from us, we actually worked on the order for 2 working days, including the shipping day, during the period from the 8th through to delivery some 10 days later. 2 days were weekends, 2 days were transit days, the rest of the time was waiting for further information from you the customer. We cannot be held responsible for delays caused out with our control and feel that your comments do not represent the facts regarding your Milwaukee business with us Regards Lumsden Director Power Tools UK

Posted 4 years ago

“Brilliant customer service and top quick delivery time”

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Posted 4 years ago

“great service”

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Posted 4 years ago

“Excellent service product received on time highly recommended 5 out of 5 will definitely use power tools uk again in the future Regards Alastair Mckean”

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Posted 4 years ago

“Great price and fast delivery. Thank you”

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Posted 4 years ago

“First class service in these difficult times. 4 days from shipping to receipt in the south of France. Thank you.”

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Posted 4 years ago

“Good price, quick delivery.”

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Posted 4 years ago

“Good. I think they are a great pair of safety boots and they look good.”

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Posted 4 years ago

“Fantastic price, quick delivery. I would definitely use this firm again”

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Posted 4 years ago

“Ordered and delivered very promptly.. Excellent service.”

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Posted 4 years ago

Power Tools UK is rated 4.7 based on 2,138 reviews