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            The day before completion, they lost vital paperwork I had paid a lot of money to send recorded delivery.            
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                         - Anonymous
        
     
    
        
            
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            They keep asking me for documents they have already returned to me by recoded delivery. The last phone call I had they said completion would take between 17 and 34 weeks Wtf?            
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                         - Ken Moore
        
     
    
        
            
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            As a result we served a legal 'letter before action' on PPL and the next day received a bundle of papers via recorded delivery
One of the documents was 'a certified copy' of a document, the original of which we had paid for and needed.            
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                         - Craig Vaughan