“Premier has been really helpful throughout the whole aspect of my course. From finding one that works round my job and is in a good location. As well has helping during with any questions or queries I may have. Customer services are always happy to help, will definitely be coming to them to book future courses!”
Hi Lucy, thank you very much for your feedback. We are glad to hear that you have felt supported from start to finish in your time with Premier and enjoyed the overall experience! We look forward to seeing you booking more courses with us in the future. Best wishes from everyone here at Premier.
Thank you for your feedback, we are glad to hear you are pleased with the course content and enjoyed your overall time on course. Wishing you all the best from the Premier team.
“Very helpful, and friendly. They were able to get me an email confirming my qualification in a short amount of time when I had a job interview the day after.”
Hi Hayley, thank you for your feedback! As a provider we aim to deliver a quality course in a simple and efficient structure that benefits all students. Best wishes for the future from the Premier team
“Amazing atmosphere
People in my group were humble, always helpful and as you can feel the group drive that everyone is eager to learn
Pete (the tutor) always goes extra mile for you
Very happy that premier was my choice”
Hi Slawomir, thank you very much for your feedback, so glad to hear you thoroughly enjoyed your experience on course with us. All the best from the team here at Premier!
Hi Nathan, thank you for your feedback. We are glad to hear that you are finding your time on course with us enjoyable and we hope you continue to enjoy your experience with Premier!
“The course leaders were very motivational and supportive and I thoroughly enjoyed the combination of practical and theory. I would recommend the course to others.”
Hi Polly, thank you very much for your feedback we are so glad to hear you enjoyed your time on course and found it to be an enjoyable experience. We wish you all the best with your future within the health and fitness industry!
We are pleased to hear how happy you are with the service you have received. Many thanks for your feedback. Wishing you all the best from the Premier team.
“The courses are really good and interesting, and the Tutors know what they are talking about.
However, there is some information that needs to be updated with the results of recent studies.”
We are pleased you are finding the course interesting. Thank you for your feedback regarding recent studies. We have passed this on for you. We hope you enjoy the rest of your time with us!
“The course is very intense, the tutor is very prepared and all the learning materials very interesting and well chosen to help prepare us for this career in fitness industry”
Hi Doru,
Thank you for your review. We are glad to hear that our course is helping you prepare for your career into the fitness industry.
We wish you all the best with the remainder of your studies with Premier Training.
Hi James,
Thank you for your review. it is lovely to hear that your tutor has been great and helping you through the course.
We wish you all the best with your studies with Premier Training.
“2 out of 3 of my tutors were excellent. (Gregg and Craig).
The course layout was very poor and the 'online help with jobs' is an absolute joke. I'm still in touch with everyone from my course and we all agree that once you leave premier and compete the course they couldn't care less about us.
The way the practical exams were marked was pathetic as the tutors that marked us didn't even look at us for 95% of the 'exam' and they were not even in the same room. Some people in my class had terrible form attempting squats bending knees inwards and still passed. The way I see it is they will pass anyone in the practicals - capable or not.
The lack of proper tuition is an utter piss take for the money I paid as I could have got the same qualification for £2000 cheaper!!!
I feel as if I have been massively mugged off for money and regret doing the course with premier 100%.
As I said, 2 of my teachers - Gregg issacs(Not sure if that's spelt correctly) and Craig salmon, were brilliant in helping us even staying behind after lessons to help and were great fun in general.
It's a shame how the course turned out as I met some very nice people during my time there.
-Charlie”
Thank you for your feedback. We are sorry to hear you are so disappointed with the experience you have had with us. A member of our team will be in touch as soon as possible to discuss your concerns to see if we can resolve this for you.
Thank you for your feedback Ross. We are really pleased that you were happy with your tutor and class during your course. We wish you all the best for the future!
“I booked myself on the course for level 3 and due to a serious neck injury i was unable to go ahead with the course in the end. I had paid my deposit and made two finance payments while I was awaiting a decision back from the company whether or not i would get a refund after providing documentation of my injury to be taken off the course.
I dealt with Ally throughout the whole process which took 5 weeks from passing over documentation to getting a answer. I have to say Ally provided excellent customer service throughout, very friendly, well mannered while still acting highly processional for the voice of Premier Global.
I was kept informed with everything going on that side and if anything was to be done my side i was contacted immediately and informed of what was to be done so it was sorted out with minimal fuss and in the quickest timescale that was possible.,
Ally thank you very much, as i said on the phone i am very grateful for everything you did for me. I want to say to due to unfortunate circumstances my life is on hold for the time being till i can get sorted out without making myself worse off and possible causing lifelong injuries.
Premier Global thank you for understanding with minimal fuss and questions and when i am fully fit i will be back in touch.
Tom”
“Fantastic instruction from Greg and Craig. Extremely thorough lectures with comprehensive and detailed explanation of key/pertinent points throughout. Inspiring, energetic and motivating course.”
Thank you for your feedback James. We are pleased to hear you enjoyed the course and the instruction from the tutors. We hope you enjoy the rest of the course
Posted 8 years ago
Hi James, thank you for your feedback! We will ensure that your comments are passed along to Greg and Craig. We wish you all the best with your future in the health and fitness industry.