Preppers Shop UK Reviews

Name: Preppers Shop UK
Address: Unit 11-12 dunveth Business Parl, wadebridge, Cornwall
Rating: 4.57

4.6 Rating 1,158 Reviews

89 %

of reviewers recommend Preppers Shop UK

4.6

Based on 1,158 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Preppers Shop UK:

Preppers Shop UK was founded in January 2014 to meet the ever growing demands of UK preppers.

With ever growing instability worldwide, be it financial, military or enviromental, problems are imminent and showing ever increasing signs of problems arising rapidly. If you are not prepared your chances of survival are extremely slim.

Whether you are looking to start prepping and looking for the best way to start or are an experienced prepper looking to add the final pieces to your kit, We have everything you will need.

Visit Website

Email:

hello@preppersshop.co.uk

Location:

Unit 11-12 dunveth Business Parl,
wadebridge
Cornwall
pl27 7fe

Preppers Shop UK 5 star review on 25th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick fast delivery. Safety was there first priority”

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Posted 4 years ago

“Very imprew with service and quality 5*****”

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Posted 4 years ago

“the crossbow pistol is as it says on the tin ,,very easy to assemble , easy to load and very good product all around ,,,very pleased”

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Posted 4 years ago

“The Preppers Shop website is all right, even very quick dispatch but the main problem is shipping. I have received email from UPS that delivery will be next day but finally was 5 days later even I have paid for express delivery.”

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Posted 4 years ago

“Awsome product cant complain just what i ordered”

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Posted 4 years ago

“Excellent service with impressively fast delivery. I would definitely recommend these guys”

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Posted 4 years ago

“You could throw a stone from the Preppers Shop (online only) and hit my house, slight exaggeration, I live 1/4 mile away. They charged me £4.95 for 'Next Day Express Delivery' and it took 4 Days for my items to arrive. I emailed them to check where my stuff was and it took them 5 days to reply. Guess where I won't be shopping again. The Only reason you got 1 Star is because I can't select ZERO Stars. Hey Boys - WAKE UP - It's Time to Up your Game a bit!!!!!”

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Posted 4 years ago

Hi Andy, Its a shame you didn't come a chat to us if there was an issue with your delivery especially with you being so local. I can see that you emailed us Friday afternoon and we responded on Monday after 1 working day, it certainly wasnt 5 days by any standards. (We haven't heard back from that email).

Posted 4 years ago

“Good products can't say same for the service I'm a newbie with crossbows and bought and expensive crossbow from Preppers and another item. I also sent an email asking their advice about accessories and what they would recommend for taking good care. Received zero reply. The update on dispatch was the bare minimum too. This was also the case with another company, EK Archery, both displayed that old school grudging way of doing business, that customers are somehow an annoyance and cutting into our day vs here's a person who is saying 'I have money and would like to spend more of it with you". It boggles the mind in this day and age. What makes the difference is customer service.”

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Posted 4 years ago

Hi Felix, Im sorry you feel this way. With regards to tracking, once it is dispatch we send an email letting you know the order status has been updated to dispatched. The customer then receives an email from the courier with the tracking details and the day of delivery. We are limited by couriers as to how there notification works and generally customers have no issues with it, if you do have any specific feedback on what could have made that better though we would certainly be happy to take it on board. With regards to not responding to your email with regards to accessories. Please understand that we are a very small independent company with limited staff and capabilities. At times such as over a weekend when your order was received we simply cannot respond to all customers immediately. As yours was a technical question it would have been forwarded through internally to the crossbow expert to pick up and advise you on. I am sorry that this has not been quick enough for you.

Posted 4 years ago

“Great shop, plenty of choice and the prices are a fare. Delivery fine”

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Posted 4 years ago

“Great products at great prices , fast delivery time,”

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Posted 4 years ago

“Fast service, very easy to navigate the website and all at very affordable prices for a good product. The only minor is that most of the ones I'd originally wanted to buy were sold out, and still are. Otherwise excellent.”

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Posted 4 years ago

“Love preppers shop”

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Posted 4 years ago

“although i never received the items ordered, (dpd courior lost them) i received and instant refund. great communications and really helpfull.”

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Posted 4 years ago

“Very good.excellent service.quick and easy”

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Posted 4 years ago

“A slightly complicated issue that was generally ignored about a damaged product because profit matters only and not customer service. I still have the damaged goods and no response via email or phone. Shame, intially they seemed ok, i wasn't asking for to much.”

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Posted 4 years ago

Hi Stuart, You returned a crossbow to us believing it to be faulty. We received it, tested it and it was completely fine and then returned it (At our own cost) back to you. Im not quite sure how that could be classed as ignoring you?

Posted 4 years ago

“Amazing service very quick and efficient i will be shopping with you again”

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Posted 4 years ago

“Delivery was quick! And the knife was awesome! Super sharp and sturdy. Will be ordering from here again!”

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Posted 4 years ago

“Great shopping experience Really deliver great products Always on time”

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Posted 4 years ago

“Everything was as described including a swift delivery. Many thanks.”

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Posted 4 years ago

“Excellent service and quality products prices very reasonable and postage quick keep up the good work preppers shop uk.”

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Posted 4 years ago

Preppers Shop UK is rated 4.6 based on 1,158 reviews