Preppers Shop UK Reviews

Name: Preppers Shop UK
Address: Unit 11-12 dunveth Business Parl, wadebridge, Cornwall
Rating: 4.57

4.6 Rating 1,158 Reviews

89 %

of reviewers recommend Preppers Shop UK

4.6

Based on 1,158 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Preppers Shop UK:

Preppers Shop UK was founded in January 2014 to meet the ever growing demands of UK preppers.

With ever growing instability worldwide, be it financial, military or enviromental, problems are imminent and showing ever increasing signs of problems arising rapidly. If you are not prepared your chances of survival are extremely slim.

Whether you are looking to start prepping and looking for the best way to start or are an experienced prepper looking to add the final pieces to your kit, We have everything you will need.

Visit Website

Email:

hello@preppersshop.co.uk

Location:

Unit 11-12 dunveth Business Parl,
wadebridge
Cornwall
pl27 7fe

Preppers Shop UK 5 star review on 25th May 2024

Anonymous

Anonymous // 01/01/2019

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“Honestly a great community. Ive order a far few of there products and they all arrive very quickly and are all good quality, good prices and good customer service. Would definitely recommend”

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Posted 4 years ago

“Great product, works well, better quality product than expected , other half more than happy with his birthday present!! Excellent delivery too”

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Posted 4 years ago

“Failed to cancel an order when asked and still charged my card, The next order you sent the wrong item. Doesn't respond to emails, probably have to do a charge back on my credit card to get anywhere. I'll do a youtube video about the service and what I received. Rubbish company don't use.”

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Posted 4 years ago

Sorry to hear you are unhappy stuart. I feel I need to feedback the actual situation. You placed your order on the 14th and paid, your card is charged at that point not at a later time. You emailed us on the 17th asking to cancel your order as you hadn't complete the age verification request, (We didn't charge your card after this point as you seem to be implying, as iv said its charged at the point of placing your order of course). 11 minutes later you completed the age verification request so that it could be sent. It was then dispatch the next day on the 18th. Since the age verification email you sent we haven't has any email from you to state there is any issue at all. If there is any issue at all please reach out to us so we can solve it for you - hello@preppersshop.co.uk

Posted 4 years ago

“nice web site good photos of products good prices prompt delivery nice shop.”

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Posted 4 years ago

“Everything done well - including the quality of the product”

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Posted 4 years ago

“Amazing products really good price I would recommend to anybody”

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Posted 4 years ago

“Awesome shop.”

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Posted 4 years ago

“Smashing quality! Fast delivery thanks again! :)”

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Posted 4 years ago

“Items as described, delivered promptly. Low prices!!”

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Posted 4 years ago

“Amazing I love this website grate products, fast delivery fair prices. Will definitely be buy more of hear. Thankyou”

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Posted 4 years ago

“the postage was quick but packaging was less then adequate with items loose inside of box(one item broken). the customer service is non-existant i have emailed them multiple times about my order and age verification with no reply even after a week my only hope is that they see this and reply i understand there will be a lot more orders and custom due to covid-19 but i belive you should not take on this workload if you cannot handle it, in my opinion the postage and packaging was rushed due to too many orders being made for them to handle and too many customers for them to handle the customer service side of things. i do not belive my order or experience has reflected the professionalism that they advertise and would advice others to only order when there is less demand for them to supply as they cannot handle the workload as they could've before covid-19 hope this helps, also hope Preppers Shop UK can find ways to improve in this unprecedented time.”

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Posted 4 years ago

Sorry to hear of your issue matthew. With regards to packaging we have virtually no complaints of items being damaged in transit or not being wrapped enough but this will of course despite our best efforts happen on occasions so I can only apologise if its arrived damaged. If any products are damaged we will of course be more than happy to replace them for you. Iv had a search of your email address on your account and we've only ever received 1 email from you on the 11th june asking about age verification which was sorted. We haven't had any other emails reach us apart from that. Had we received one we would of sorted any issues straight away. Please drop us an email at hello@preppersshop.co.uk and we can resolve any issues for you.

Posted 4 years ago

“Love the knives, going to have to get a bigger display case, ready for my next purchase.”

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Posted 4 years ago

“Great product only took a week to get here ,worth the wait . thanks”

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Posted 4 years ago

“great products and very fast delivery... 5 stars”

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Posted 4 years ago

“Many purchases from this seller. Best prices anywhere. Quality products. Fast delivery. Very satisfied.”

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Posted 4 years ago

“Very good service, and very fast delivery. And the goods are top notch. Very pleased.”

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Posted 4 years ago

“Arrived within 48 hours, very good quality products.”

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Posted 4 years ago

“They charged me twice for shipping, I emailed twice for refund on one of the shipping charges.. no reply and don’t answer phones! Thumbs down for me on customer service”

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Posted 4 years ago

“I was very pleased with the service I received from Preppers Shop UK I will gladly recomend the website and will definitely be shopping with you again”

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Posted 4 years ago

“Arrived on time. Very happy. Nice well made knife”

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Posted 4 years ago

Preppers Shop UK is rated 4.6 based on 1,158 reviews