PRIDE+GROOM Reviews

Name: PRIDE+GROOM
Address: 247 W. 12TH ST., 2D, New York, New York
Rating: 4.69

4.7 Rating 658 Reviews

93 %

of reviewers recommend PRIDE+GROOM

4.7

Based on 658 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

646-849-2908

Location:

247 W. 12TH ST.,
2D,
New York
New York
10014

Write Your review

Tell us how PRIDE+GROOM made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PRIDE+GROOM 5 star review on 18th February 2025

222

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“love your product, BUT with that being said, disappointed in the delivery time. I liked purchasing it in store so MUCH BETTER!!! BUT our stores don't carry your pride and groom any MORE!!!! AND NOT a hugh Oprah FAN .... used your product Long before I knew of that! C. Martin”

Helpful Report

“I recently tried The Shedder Dog Shampoo from Pride+Groom, it was gifted, for my Pembroke Welsh Corgi, Opal, and I couldn’t be happier with the results! Here are my thoughts: Pros: - Effective Shedding Control: This shampoo does a fantastic job at reducing shedding. Opal’s coat feels noticeably less loose fur after just one wash. - Gentle on Skin: It’s gentle and soothing on Opal’s sensitive skin, which is a huge plus. No irritation at all! - Pleasant Scent: The fragrance is lovely and not overpowering, leaving Opal smelling fresh for days. - Easy Rinse: The shampoo lathers well once you mix with a bit of water in a different bottle and rinses out easily, making bath time quick and hassle-free. Cons: - Price: It’s a bit on the pricier side, but the quality and results make it worth the investment. Overall, The Shedder Dog Shampoo is a must-have for pet owners dealing with shedding issues. It’s effective, gentle, and leaves your furry friend looking and smelling great. Definitely recommended!”

Helpful Report

“Excellent quality shampoo, conditioner, and supplies. We are pleased to have found P&G. Note: the microfiber towel did not meet our expectations but everything else is top-notch.”

Helpful Report

“Works great on my Lagatto Romagnolo”

Helpful Report

“I haven’t received my order yet”

Helpful Report

“I ordered the Tool Kit and Shedder Box Bath set thru GMA Deals & Steals. I've only used the Bath brush and and the conditioner. Both worked well and both dogs still smell good and their coats are still soft after a week and a half. The products are a bit pricey and I wouldn't have ordered what I did if it weren't for the discount available.”

Helpful Report

“I purchased the Leave-In and the brush. Very happy with how the Leave-in and brush make removing little knots on my pups fur easier ! Only con is that there was quite a lot of spilling out of product when trying to spray it. I checked the bottle closure/nozzle and it was tight. Not sure why the Leave In product is spilling out when spray g?”

Helpful Report

Hi Susan I am so sorry your bottle is leaking. Please email bark@pridegroomnyc.com if you would like us to send you a new cap. thanks! Jane

“I love your products but wish they were available in larger sizes with a easier delivery method. I have a large doodle (85 lbs.) that is constantly moving around which makes it difficult to get the products on him. Products are the best!”

Helpful Report

“I'd give 5 stars but there's one small thing not so good. It makes my tile floors VERY slippery where my dog lays after I've used Pride+ Groom. We have lots of hair. Other than that amazing product.”

Helpful Report

Hi Lori, this is super helpful. Can you tell me what product you are referring to? We are always looking to improve and like to hear the good and the bad!

“I couldn’t really tell that the detangler helped with his tangles which weren’t severe.”

Helpful Report

Thanks for the feedback. We love hearing the good and the bad and the so so!

“We liked everything but the cologne. The fragrance was not pleasant at all.”

Helpful Report

Thanks for the feedback. We are always trying to make our products better and really appreciate hearing what customers think.

“Shampoo is doing the trick.”

Helpful Report

“I just used the non shedding shampoo on a client and although the scent isn't the same as the Leave-in spray (which is the main reason I purchased) it did leave the coat very soft. So I like the fact that all of those oils in the ingredients are very beneficial for the skin and coat. The dilution rate works better at probably 8:1 though, as I like a good lather.”

Helpful Report

We only have 1 scent that is the same throughout our entire product line. That said, It's hard for the scent to be exactly the same in all products because each product is made up of it's own unique blend of essential oils which can vary the scent a bit

“Detangling spray works well. Very highly perfumed. I was directed to spray on the brush or use less product. Still very scented. I love my dog but she doesn’t need to smell like grandma”

Helpful Report

Hi Marthe, thank you for your feedback. We will definitely take it in deep consideration and could be looking to create unscented products.

“Detangling spray works well. Very highly perfumed. I was directed to spray on the brush or use less product. Still very scented. I love my dog but she doesn’t need to smell like grandma”

Helpful Report

“Very good products. My dog smell wonderful.”

Helpful Report

Thank you Maria!

“I did try the conditioner today since my Yorky was a total matted mess, I soaked him in it literally it's working!!! I have one side brushed out, now the other side is tomorrow. It a keeper. The shampoo is not so much , it didn't have a nice smell and pours like water and still carried a dog smell after rinse I put the conditioner on let sit and rinsed and still smelled of a wet dog.”

PRIDE+GROOM 4 star review on 12th April 2023

Helpful Report

Thank you Sandra, we are so glad that the FINAL COAT Conditioner tamed your yorkie's mats! Such a cutie :)

“I was a little disappointed with the size of me products. I guess I didn’t pay attention to description when I ordered. I love the scent of the products. I’m still trying to figure out if it is causing her to scratch more but I’m not sure. Overall I’m pleased with the products. I’ll have to weigh the results with the cost before I decide to reorder.”

Helpful Report

“I would’ve given it 5 stars but I would’ve liked the product a bit thinner in consistency and have a spray bottle instead of squeeze bottle. Otherwise, it smells awesome and works GREAT!!!!!”

Helpful Report

Hi Alice! The product can be diluted if you prefer a thinner consistency, thank you for your review :)

“I wasn't successful at working through the mattes on my Havi's ears, partly because she didn't like me doing that. Other than that, it's smells great and made all 3 dogs coats shiny and fragrant. Felt I applied more than I needed though as I went through 1/2 bottle on 3 10lb dogs”

Helpful Report

Thank you Cindy for your review! You can actually dilute the product to get more out of it!! :)

PRIDE+GROOM is rated 4.7 based on 658 reviews