“Grandson had his parcel within 2 days of ordering and love his stuff. Will be back on line to purchase more as love the variety of different things available for young minds.”
“I haven't got my Galileo thermometer I orders. First they said they were unable to deliver , then I requested redelivery and then I got notification that it had been damaged and they were going to contact you. Please advise when you will send one out?
Regards
Kathy Hanly”
“Our 8 year old son purchased a beginners telescope with his own money, and he is so so proud of his investment! The telescope is EXACTLY what he was looking for and has given him countless hours of exploring the sky! Highly recommend Professor Plum - easy to order, fast postage and significantly cheaper than other outlets. We will be back!”
“Best customer service! When there was an issue with the courier not delivering to our home for an unknown reason, the item (the main part of our child’s birthday present) was returned to the sender. I was panicking that we would not be able to get a replacement in time, but emailed Professor Plum and they dispatched a replacement with expedited shipping through a new postage company, and the item arrived the day before the big birthday! I was thrilled and so so grateful for this level of care and commitment to customer service. Thank you SO much.”
“Sega flux arrived with damaged cases for two disks.contact made by phone & replacement cases forwarded promptly by return mail.
Excellent service to rectify from simon”
