Profile Pensions Reviews

Name: Profile Pensions
Address: Norwest CourtGuildhall StreetPreston, Preston
Rating: 4.63

4.6 Rating 309 Reviews

94 %

of reviewers recommend Profile Pensions

Company Reviews

Questions

Visit Website

Phone:

01772 977426

Email:

contact@profilepensions.co.uk

Location:

Norwest CourtGuildhall StreetPreston
Preston
PR1 3NU

Write Your review

Tell us how Profile Pensions made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication and very helpful”

Helpful Report

Posted 9 years ago

“I would like to say from the first time of contact I have been totally informed of all my options in reviewing my pensions, I feel the correct advise and structure, were presented in a professional manner and I am now in a better place with my future for retiring, I had pensions lying dormant not working for me were I had no idea they were not performing as they should have been, The advisor I am in contact with explained all my options available to me at the time of interview, I feel this was exceptional advise given to me and I now feel very happy and looking forward to my pensions performing as they should, Thank you to profile solutions for all the professional advise and help I have received so far. Mr Stephen Smith”

Helpful Report

Posted 9 years ago

“Their phone call finally pushed me into doing something ive been on about doing for a while but not got around to it,very informative and stress free process,thank you”

Helpful Report

Posted 9 years ago

“Don't know yet only bin with u a month ask me in twelve months”

Helpful Report

Posted 9 years ago

“Everything was explained to me about moving my pension which I now have done. I did contact Profile via email to help me set up contributions to the new pension. I am still waiting for a reply.”

Helpful Report

Posted 9 years ago

“I was impressed with the service considering they were a new company. I would recommend you to any family or friends. You had a very efficient service and made all the jargon more understandable.”

Helpful Report

Posted 9 years ago

“very clear instructions on what to do and very prompt.”

Helpful Report

Posted 9 years ago

“So far, so good. Too early, time will tell.”

Helpful Report

Posted 9 years ago

“I have only just gone with your company but what you have done for me so far has been excellent. You have explained every thing to me in a way I can understand. I am very happy so far with every thing you are doing for me. And long may it continue and be a good partnership for the future”

Helpful Report

Posted 9 years ago

“Chris Whitehead who dealt with me was patient helpful and explained everything to be in a professional manner. He did not pressurize me and I feel he understood my pension requirements.”

Helpful Report

Posted 9 years ago

“Always a concern when dealing with large amounts of money over the phone. But happy to say review and phone call with adviser was very professional, very open with information on my existing pensions and the recommended future investment. Upfront with costs involved. My only concern was not receiving a closing letter from one of my previous investments about the transfer, but happy to login and see that all had gone ahead. Thats hope investment continues to grow!! Fingers crossed..”

Helpful Report

Posted 9 years ago

“To be honest in the first instance I found it hard dealing with your company. After the initial contact and consequent contact with the Financial advisor I was contacted again to do the very same thing, in error. I rang 3 times and left messages for Carly (my contact) and she never came back to me. I had to go through the switchboard to get through to her. Also at times when I have rung up I have been met with what I can only describe as a totally unprofessional response, too loud and full on is the only way I can describe it. However I have also spoken to some very professional people in your company and I have been very impressed by Paul, my financial advisor. You see I have run business's, have been in telesales and management so I have an understanding of the various people I have come into contact with. I actually wrote an appraisals programme and carried them out for a PLC down here in the South in the past, so I appreciate as you will, the importance of this feedback, so that you might be able to appraise the people and the systems in your organisation and therefore improve things. That concludes Kind regards Nigel Hickman”

Helpful Report

Posted 9 years ago

Dear Mr Hickman, thank you for your feedback both on the review and by phone. At Profile any concerns our clients might have are important to us. We are pleased that your overall experience was positive and that the advice call in particular was good – your comments regarding ease of communication are appreciated and have been taken on board.

Posted 9 years ago

“good advice friendly helpful service”

Helpful Report

Posted 9 years ago

“Your people were very helpful and I would recommend them to anyone.”

Helpful Report

Posted 9 years ago

“Very easy and professional service. Would recommend anyone to use. Well done!”

Helpful Report

Posted 9 years ago

“I found the service was of a high standard, with prompt and clear communications. The advice was helpful, and without pressure, so I could make my own decisions. I would be happy to recommend Profile Financial Solutions to others.”

Helpful Report

Posted 9 years ago

“Very helpful, took time to look at my pension and help me to decide where best to go with it, explaining in detail so I understood it better”

Helpful Report

Posted 9 years ago

“very pleazed with your team,”

Helpful Report

Posted 9 years ago

“Having had a bad experience and been given poor advice with a previous pension review I was very sceptical about trusting to another pension review over the phone. However after speaking to Independent Financial Solutions all my fears were allayed. My adviser Mark Collins explained my review in a professional, polite, friendly and in a unhurried manner. He answered my concerns and gave me good advice, such was the professional way in which my pension was transferred I have now asked them to look into transferring another pension so that my pension is in one place rather than scattered across different pension providers. I am awaiting their response at the time of writing this review. So happy I was introduced to Independent Financial Solutions, I would highly recommend.”

Helpful Report

Posted 9 years ago

“Excellent service”

Helpful Report

Posted 9 years ago

Profile Pensions is rated 4.6 based on 309 reviews