Puckator Reviews

Name: Puckator
Address: Lowman WorksEast Taphouse, Liskeard
Rating: 4.69

4.7 Rating 1,326 Reviews

93 %

of reviewers recommend Puckator

Company Reviews

Questions

Metrics

4.7

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0116969

Email:

customerservices@puckator.co.uk

Location:

Lowman WorksEast Taphouse
Liskeard
PL14 4NQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of products, great prices, just wish i could get an order without damages. Also thanks so much for the easter egg...it made me smile :)”

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Posted 7 years ago

“Well packed delivered on time. Very pleased with items. Also thank you for Easter egg!!”

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Posted 7 years ago

“As always with the team at Puckator the service was great. As a cash and carry customer its always nice to have a quick look around the showroom but even better I get good advice on whats "hot," when lines are running low, when lines are due back in etc. This plays an important part in my buying. Thanks”

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Posted 7 years ago

“The delivery service was very quick and the items were packaged so none where damaged, unlike any other company I've dealt with before. Would happily recommend and use their website again :)”

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Posted 7 years ago

“As always, great service, quick delivery. No problems whatsoever”

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Posted 7 years ago

“Excellent service, put my online order in on Tuesday and my order was delivered on Wednesday. You can't beat that.”

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Posted 7 years ago

“Really impressed with the speedy delivery. Products appear to be of good quality. Will definitely be using a lot.”

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Posted 7 years ago

“I love the items that Puckator sells. Unfortunately, the packaging department lets them down. I placed an order and it all came in one box. It was so heavy, the courier could not lift it and asked me for my help (I am a 60 year old woman). He was not be lazy, either. The box weighed around 30 kilos (it felt like 35+). What were they thinking packing EVERYTHING into one box? The items should have been packed into at least two boxes but they were obviously trying to save money. It is unacceptable and it puts me off ordering from them (this is not the first time this has happened). I have given you a three-star rating. It would have been much lower but the rest of your service is good.”

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Posted 7 years ago

Hi Angela, I am very sorry you have had this issue with your order. I have spoken to our warehouse manager and the staff member that packed the order this morning as this is not acceptable from our warehouse team. Our courier allows us to pack up to 31.5kg per box but we should not be packing the boxes that heavy as it is not a manageable weight for our customers, the courier or our staff in the warehouse. Please accept my apologies for the inconvenience caused, our customer service team will be in contact with you shortly to make sure you have no further issues with the order or the products received. Kind regards Louise

Posted 7 years ago

“Great Selection of products and of a High Quality. Super Fast Delivery”

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Posted 7 years ago

“fabulous service as always ! next day delivery, beautifully packed. first class”

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Posted 7 years ago

“Great customer service, great products”

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Posted 7 years ago

“Lovely items, fast delivery! Thank you 😀👌”

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Posted 7 years ago

“You always give us a first class service whenever we order from you.”

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Posted 7 years ago

“Excellent hassle free transaction, packed well, very efficient service thank you Founzou Barrington”

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Posted 7 years ago

“Lovely range of goods to suit all our customers. Frustrating delays waiting for new items to come into stock but speedy delivery on arrival. Goods mostly well packed so rarely any damage”

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Posted 7 years ago

“Brilliant service. Products received in good condition. Refunds received promptly. Was kept up to date with progress of delivery up to the hour. Highly appreciate doing business with them.”

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Posted 7 years ago

“Kerrie made me happy. She is the best. She takes of all the problems I have with Pukator. Thank You Kerrie”

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Posted 7 years ago

“Brilliant first class service. Thank you”

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Posted 7 years ago

“In plain old common English - Well good, I'm really happy with Puckator fast delivery and exact. Allan”

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Posted 7 years ago

“User friendly website, quick delivery, nice products, no quibble refund for broken items.”

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Posted 7 years ago

Puckator is rated 4.7 based on 1,326 reviews