Pure Heavenly Chocolate Reviews

Name: Pure Heavenly Chocolate
Rating: 3.96

4.0 Rating 747 Reviews

74 %

of reviewers recommend Pure Heavenly Chocolate

Company Reviews

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Metrics

4.0

Based on 747 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Pure Heavenly Chocolate 1 star review on 17th November 2023

SMW

Pure Heavenly Chocolate 1 star review on 7th September 2022

Chris Visk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a member of the Heavenly Chocolate VIP club for a few months and can highly recommend the products they sell. What’s not to like, less sugar wonderful flavours and delivered to your door. Highly recommended by me and my family. I will be trying all the flavours Over time.”

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Posted 4 years ago

“I've been a 'VIP' member for a while now, on the 4 bars a month subscription, which is a great saving and I have no plans to cancel, though you can pause or cancel your subscription easily at any point. Customer service is brilliant, I've only ever had a couple of problems with orders and after one email it's resolved quickly and they are very friendly. The chocolate itself is absolutely gorgeous. I have allergies so tried it thinking it'll be 'better than nothing' but it was way beyond my expectations, it's better than some 'normal' chocolate! My mum is diabetic so I gave her some to try and she's also hooked on it now, even my dad likes it and he usually hates my 'free from' food! My favourites are banana, coffee and salted caramel. Cannot speak highly enough about this wonderful company and their delish choc!”

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Posted 4 years ago

“I have been a VIP for a while now and get a regular delivery of this Great Chocolate! I started a Keto diet and wondered how I was going to get a small hit of chocolate without over stepping the carbs. This chocolate is perfect for this as you only need a couple of squares at a time and it's not too sweet so doesn't set off the sugar cravings again. My favourites are Coconut, Salted Caramel & Dark. I tried a Tesco (low carb) chocolate and it was sickly sweet. Horrible! I love getting the texts letting me know when my next delivery is on its way. Customer service is excellent. They always let you know if there are any problems or delays. Well worth the price, but VIP is best value. I hope they never go out of business.”

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Posted 4 years ago

“Really fast delivery the choc is very nice especially the coconut love them all joined the 4 weekly delivery service and the saving is amazing Recomend you try this”

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Posted 4 years ago

“This chocolate is great especially when you have children that have different dietary requirements. They can still enjoy their favourite sweet treat! Even better when you join the VIP and get it delivered as regular as you want. Service is really good. The kids love it when it’s delivered. I’ve even started eating it too, it’s a much healthier option for us all.”

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Posted 4 years ago

“Absolutely delicious chocolate. I buy for my 2 year old as she has a dairy allergy and so impressed with the flavour despite being low in sugar which is very impressive. I also love the chocolate myself, the new dark raspberry is really good. The VIP subscription service is reliable. The customer service is excellent.”

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Posted 4 years ago

“Beautiful chocolate, low in sugar, I have a monthly order and it’s so easy to change flavours if needed 👍”

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Posted 4 years ago

“Tasty chocolate and a reliable, flexible service.”

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Posted 4 years ago

“Delicious! Swift delivery and will be buying more!”

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Posted 4 years ago

“This is the most delicious chocolate and worth getting. I have a monthly subscription and look forward to getting the different flavours (you can change them whenever you want!) Delivery is quick and packaging is not plastic! I’d urge any one to sample the mini bars; they are brilliant as a snack, low in sugar and very reasonably priced. My three favourites are the dark chocolate, raspberry and banana. Well worth every penny!”

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Posted 4 years ago

“I love it, the VIP club helps with cost, its guilt free chocolate and dairy free. dont expect the sweet hit. My fav is plane silk.”

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Posted 4 years ago

“Gorgeous chocolate. My favourite is the raspberry with milk or dark chocolate. I've ordered several times now and just recently joined VIP. I particularly love the chocolate as its low on sugar 😀.”

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Posted 4 years ago

“This chocolate is called what it is!! Heavenly - Pure Heavenly. I love the fact that I can eat it without feeling guilty due to the very low sugar content. 1% in my favourite dark ginger!!! it’s great!!! Love it!!!”

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Posted 4 years ago

“Lovely smooth chocolate which is also helping my Dad as he’s a diabetic he loves the regular small bars that we take round to him ...”

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Posted 4 years ago

“Love this chocolate, especially the Coconut and Salted Caramel.”

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Posted 4 years ago

“Recently became vegan and obviously missed choccy. Tried a few brands but they were full of terrible artificial ingredients. All is well now I have found Heavenly though. It’s delish. So good I ate my first batch in a few days and have had hubby hide my current bars and ration me 😮”

Helpful Report

Posted 4 years ago

“As a lifetime chocoholic I can honestly say that this is the best chocolate I have ever tasted. The flavours are amazing. My favourites are salted caramel, mint, silk, orange. And the texture and creaminess of the chocolate is just dreamy. I didn’t order quite enough to begin with and, unfortunately, had to eat Dairy Milk of a famous brand for a week. It tasted so unpleasant after several months of eating only Heavenly Chocolate. It tasted sickly sweet and cloying and that ‘never get enough feeling’ which I don’t get with Heavenly, and to think I actually thought I used to enjoy that chocolate! I have 4 bars of Heavenly delivered regularly and they fit nicely through my letterbox, and I also get an email telling me the day and 4 hour time slot when Royal Mail will deliver. Health and dental benefits are: Vegan, Dairy Free, 2 grams of sugar per 100 grams, compared with Dairy Milk which is a horrifying 56 grams of sugar per 100 grams. Heavenly is also 43% cocoa solids (great for health) compared with only 20% in Dairy Milk. I’ve compared with DM here because that is what I used to eat in huge quantities until I discovered Heavenly. And now I just eat a modest 3 squares of Heavenly each day and it keeps me fully satisfied. I won’t even mention the quantities I used to eat of the other chocolate because it’s horrifying. So my figure and also my teeth (from less sugar) are benefitting greatly from having made this swap to Heavenly. Can thoroughly recommend on all counts. By the way I am neither Vegan nor intolerant of dairy. I eat this chocolate simply because taste and texture wise it is the best chocolate I can buy, and all other chocolate now taste 2nd rate to me. At the top left of this page there is info saying average delivery time is over a month. Perhaps that was the case in the very early days of Heavenly Chocolate but definitely not so now. All my orders come through within 2 or 3 days regularly as clockwork and my orders have always been accurate and undamaged.”

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Posted 4 years ago

“I get a great deal by being in their club. My chocolate always arrives as expected and I’ve never had need to return or refund. Why would you?! Mmmmnomnomnom 😁”

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Posted 4 years ago

“Great idea and brand chocolate tastes amazing and with packaging and after service that shows they care about the product.”

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Posted 4 years ago

“These chocolate bars are far better than I expected them to be. I am def placing a recurring order.”

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Posted 4 years ago

Pure Heavenly Chocolate is rated 4.0 based on 747 reviews