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Pure Lakes Reviews

5.0 Rating 1,898 Reviews
99 %
of reviewers recommend Pure Lakes
5.0
Based on 1,898 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pure Lakes Reviews
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
13
Anonymous
Anonymous  // 01/01/2019
Excellent website with products to match. Gifts arrived promptly and beautifully packaged.
Helpful Report
Posted 3 years ago
These products were a present for my mum for Christmas, she was really pleased with them. She loves this brand, as do I. Prompt delivery, well packaged. Thank you.
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Posted 3 years ago
i was really pleased with the products purchased for gifts. the packaging of the gift sets were great. Thank you. i will be ordering again.
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Posted 3 years ago
The fragrances of these lovely soaps, hand washes, shampoo and conditioner are just amazing! Combine this with supporting a small business and you just can’t go wrong. They also offer a top-up service once your bottle is empty, which is a great idea. We will keep on using them and trying out the different fragrances.
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Posted 3 years ago
It has been a while since I have used Pure Lakes, but they were very helpful and prompt in responding to an email. The service provided was very efficient and my partner was very pleased with the products provided I will definitely use them again and would highly recommend them to others.
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Posted 3 years ago
I ordered the Lemon Grass hand sanitiser- Excellent service and beautiful smelling product.
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Posted 3 years ago
Well presented, delivered on time. Smelt beautiful and the recipients were delighted with the hand spa and the cyclists set
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Posted 3 years ago
I am delighted with your refill service! Its good to know I am not using up more plastics and the lower cost of the product without a new container makes it really good value for money even allowing for the cost of posting the containers back . I wanted refills of some products not on your website so I ordered the closest similar thing, assuming you no longer made these products .I didn't realise you could only put the same product in the original container and you kindly did this as well as sending me the new products for free! This was incredibly generous of you and much appreciated, allowing me to enjoy an even greater range of your lovely products. As an NHS worker I have also enjoyed your NHS discount and appreciated very much your support of key workers during the pandemic. Many Thanks .
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Posted 3 years ago
Beautiful product which arrived promptly. Highly recommend
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Posted 3 years ago
Very good service and sent with care.
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Posted 3 years ago
We discovered Pure Lakes whilst on holiday in the Lake District. On return home we found we can order very easily from their excellent website, and can get advice on products over the phone.
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Posted 3 years ago
Beautiful products we discovered on holiday our step mum who has terminal cancer loved the body lotion so for christmas we got her the range bath oil heal balm body lotion hand wash and sanitizer she was over the moon x x Beautiful natural products x x staff in shop amazing
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Posted 3 years ago
Wonderful, up to date products from a family business in the Lakes.
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Posted 3 years ago
The contact free pickup was effortless and very efficient! The products themselves feel of high quality and the scent is very natural. Highly recommend this company following discovering them from a local hotel & spa.
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Posted 3 years ago
The most beautiful packaging and delightful products. Lovely to know they are all pure ingredients and locally made. All of pure lakes products are incredible
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Posted 3 years ago
Most of the purchases have been for presents , for friends and family . Who enjoy your products.
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Posted 3 years ago
This was my first purchase from Pure Lakes and I was very impressed with the service and quick delivery. Their Website was secure and easy to use.
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Posted 3 years ago
I bought Pure Lakes for each of my two daughters for their birthdays. They were delighted with the products (different for each one) and impressed that such high quality items were produced in the U.K.
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Posted 3 years ago
Really good service. Wish we could buy the product locally.
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Posted 3 years ago
Prompt service lovely fragrances and clean bright packaging very impressed
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Posted 3 years ago
Pure Lakes is rated 5.0 based on 1,898 reviews