Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.46

4.5 Rating 1,525 Reviews

86 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,525 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 25th April 2025

Richard Lewis

Purple Parking 5 star review on 16th April 2025

Keith Strachan

Purple Parking 1 star review on 14th April 2025

Anonymous

Purple Parking 1 star review on 10th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use”

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Posted 1 month ago

“Just worked perfectly. Arrived half an hour early but car there ready.”

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Posted 1 month ago

“Was very efficient quick and Customer Service and Care was Great - Bus Driver was jolly and helpful too Thankyou Karen Chapman”

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Posted 1 month ago

“I've used park and walk at Liverpool JLA (Park Smart) many times and it's all straightforward from booking to entry and exit. You get to keep your keys and it's only a 5-minute or so walk to the terminal.”

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Posted 1 month ago

“Perfect, everything was seamless! Friendly team!”

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Posted 1 month ago

“Easy to park and to get the bus used many times.”

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Posted 1 month ago

“Excellent service, really streamlined and smooth process. Would use again and recommend to others”

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Posted 1 month ago

“Everything went very smoothly which was great. We dropped our car off, took the shuttle bus to the airport. On our return we were picked up by the shuttle bus shortly after leaving the terminal and picked up our car. No hitches at all. Will most certainly use Purple Parking again.”

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Posted 1 month ago

“The customer service was excellent, I was impressed. I made a mistake with the car park that I booked and realised the night before. I phoned first thing on the day, it was all sorted very quickly in a friendly and professional manner. As others have mentioned, we had a slight problem finding the parking, but that’s because a competitor has purple signs that are confusing and distracted us, so we went to them first. Checking in, and collecting the car was very smooth, the only negative thing I’d say is that the car was covered in mud down one side, so not sure what the parking situation was”

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Posted 1 month ago

“I parked at Jet Parks 3 at Manchester airport. According to the information I was given by Purple Parking, on arrival to the barriers the car number plate is read by the system and the barrier opens. This did not happen, I had to talk to somebody over the phone, pick up a token at the barrier and use this token to open another barrier for me on the way out. Early in the morning, in the dark, some of the above was not immediately obvious.”

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Posted 1 month ago

“As usual, excellent service. Smooth deposit & collection of keys, car parked not to far from office.”

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Posted 1 month ago

“Love the convenience and the overall service”

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Posted 1 month ago

“Very happy with the service. Easy to find and plenty of staff available to check the car in. On return, the car was ready for us. Very impressed and will use again.”

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Posted 1 month ago

“Easy, fast, reliable!”

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Posted 1 month ago

“Called the customer services to help me solve the issue I had with my parking at Stansted Airport. The lady was very polite and friendly. Even helped me to solve the issue to which I though it would cost me an arm and leg. Turn out they wanted to help and understood my situation. To my surprise I end up not incurring an extra cost. Lovely.”

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Posted 1 month ago

“Excellent hassle free service gives great peace of mind.”

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Posted 1 month ago

“Happy with service and no delay in meet and greet even after we flu into a different terminal than expected”

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Posted 1 month ago

“Great service from arrival to pick up.”

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Posted 1 month ago

“Happy with service”

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Posted 1 month ago

“Easy drop off and collection. Staff at meet and great were very friendly”

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Posted 1 month ago

Purple Parking is rated 4.5 based on 1,525 reviews