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qlinkwireless.com Reviews

3.1 Rating 140 Reviews
60 %
of reviewers recommend qlinkwireless.com
3.1
Based on 140 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour

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qlinkwireless.com 1 star review on 4th November 2024
Dorsii
qlinkwireless.com 1 star review on 2nd November 2024
TS
qlinkwireless.com 1 star review on 30th October 2024
Brandy
qlinkwireless.com 5 star review on 24th September 2023
Donny Dwain Bruce Jr
qlinkwireless.com 4 star review on 14th September 2023
Anonymous
Anonymous
Anonymous  // 01/01/2019
Service is free
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Posted 1 month ago
I have been asking for a transfer pin and my account number from this wireless company for over one week but deliberately they won't let me have them. Is it a must to use your service? On one occasion they kept me on the phone line for 1hr and 45 minutes. I can't wait to join a class law suit against this uncouth and shameless company.
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Posted 1 month ago
Yes qlinkwireless make me very happy I love it.
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Posted 1 month ago
Known actually as a carrot that could boost my royalty.
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Posted 1 month ago
Gave me an option to switch from major carrier and they're very helpful
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Posted 1 month ago
I’m still waiting on my sim card, I have a question for you.My phone isn’t working right and I need to know how I can get another phone that will take your sim card,will you please respond to my question thank you Dean Ryan.
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Posted 1 month ago
Third Day on Hold. I have been trying to contact QLink for 3 days & unfortunately I’m having no success. Received text messages & emails about my service being disrupted on 11/08, and I have to choose another provider. I tried switching to ESIM but still no luck this way either. Been waiting for a call back but no luck with that either. I’ve been on hold for 3 hours for the last 3 days waiting for customer support only to have the phone hung up on me after all that waiting. I just need them to unlock my phone so that I could keep my original phone number that I brought to Qlink over a year ago. My phone number was originally from Verizon but I switched to Qlink because of my regional location, I’m trying to get Verizon back but Qlink has to unlock my sim in order for me to switch carriers and still keep my original phone number. My number is very valuable to me, it’s connected to my gmail, bank log in, work log in. Unfortunately I am locked out of all my accounts because my phone number is no longer active, so I’m not an to use it for verification. This is very stressful.
qlinkwireless.com 1 star review on 4th November 2024
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Posted 1 month ago
Electronic notifications are very good. Getting to a human for answers... not so much.
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Posted 1 month ago
Finally got sim card. What if I get a phone elsewhere, will the sim card still work with other phone with my current phone number. Please, advise me. Thx
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Posted 1 month ago
This company is ridiculous. I waited for a live agent for 2 hours and 06 minutes but had no luck, so I decided to disconnect. Q Link Wireless has the worst customer service of all time.
qlinkwireless.com 1 star review on 2nd November 2024
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Posted 1 month ago
The worst customer service ever. They told me I'll be assisted after a 23 minutes waiting period. I wait 30 minutes on the call and they never answered. The service itself is regular/accetable. But if you got a problem you may die waiting on the phone for their answer
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Posted 1 month ago
I was contacted by Assurance and told my service with Qlink would stop as of 11-08-24. Called and texted the Q but never got an answer, tried Assurance and no call back, I might go back to Consumer Cellular where price was low and no hassle!
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Posted 1 month ago
This company is ridiculous, you CANNNOT get ahold of them!!! I’ve sent them 8 messages, requested 9 call backs and spent 22 hours on hold trying to get my number transferred from them to another company. The last call is pictured 3+ hours and was hung up on!!!!!! I’m beyond livid they are incompetent and the service is sub par at best. Do yourself a favor and go elsewhere.
qlinkwireless.com 1 star review on 30th October 2024
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Posted 1 month ago
Stay far away from any free government phone service. Every few months they make you reverify your stupid stuff and then when these retarded services get in trouble, you gotta drop everything to sign up for some new pathetic provider. Completely avoid if you have a brain.
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Posted 1 month ago
Terrible customer service. On hold over 2 hours and counting, just to speak to someone
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Posted 1 month ago
😃 site no problems always up and running
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Posted 1 month ago
Good and free service I couldn’t afford so that’s Qlink😊
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Posted 1 month ago
very nice heip
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Posted 1 month ago
Their customer service sucks!!!! Have my services suspended because it said I transferred to another provider which I didn't. Been calling 3 days now and no response yet. Went on their chat support and after each one was given a form to fill out for some Technician Expert services they provide ($1 refundable) but you become a member that is $49 monthly. So, I can't get pass that before they pass my issue to customer support to restore my services. Overall, I was satisfied with the service but need better support for their customers....
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Posted 1 month ago
Stay clear of Qlink Wireless or any government subsidized phone service. How the government hands over tax payers money to these corrupt cell phone management company's is incomprehensible and ridiculous. They were just sued buy the same entity pays for government cell services, see the irony in that? Has been one issue after another for 2 years and assurance wireless was ever worse.
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Posted 1 month ago
qlinkwireless.com is rated 3.1 based on 140 reviews