qlinkwireless.com Reviews

Name: qlinkwireless.com
Rating: 3.05

3.1 Rating 144 Reviews

59 %

of reviewers recommend qlinkwireless.com

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Metrics

3.1

Based on 144 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had Qlink for quite awhile. I’m 100% pleased with their service. I would recommend everyone to check them out.”

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Posted 2 months ago

“I have waited over 12 hours in the past two days. When I finally get through after three hour increments, they answer and disconnect.”

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Posted 2 months ago

“I have been calling this company for 2 weeks to get info to port my number. Every day I spend around 2 or 3 hours on hold. This company is a major joke. Don't waste your time. I'm going to another company and they can keep the number.”

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Posted 2 months ago

“Well not happy got a replacement tablet but didn't receive it then asked they said that they not giving anything so yea not happy”

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Posted 2 months ago

“Service is free”

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Posted 2 months ago

“I have been asking for a transfer pin and my account number from this wireless company for over one week but deliberately they won't let me have them. Is it a must to use your service? On one occasion they kept me on the phone line for 1hr and 45 minutes. I can't wait to join a class law suit against this uncouth and shameless company.”

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Posted 2 months ago

“Yes qlinkwireless make me very happy I love it.”

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Posted 2 months ago

“Known actually as a carrot that could boost my royalty.”

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Posted 2 months ago

“Gave me an option to switch from major carrier and they're very helpful”

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Posted 2 months ago

“I’m still waiting on my sim card, I have a question for you.My phone isn’t working right and I need to know how I can get another phone that will take your sim card,will you please respond to my question thank you Dean Ryan.”

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Posted 2 months ago

“Third Day on Hold. I have been trying to contact QLink for 3 days & unfortunately I’m having no success. Received text messages & emails about my service being disrupted on 11/08, and I have to choose another provider. I tried switching to ESIM but still no luck this way either. Been waiting for a call back but no luck with that either. I’ve been on hold for 3 hours for the last 3 days waiting for customer support only to have the phone hung up on me after all that waiting. I just need them to unlock my phone so that I could keep my original phone number that I brought to Qlink over a year ago. My phone number was originally from Verizon but I switched to Qlink because of my regional location, I’m trying to get Verizon back but Qlink has to unlock my sim in order for me to switch carriers and still keep my original phone number. My number is very valuable to me, it’s connected to my gmail, bank log in, work log in. Unfortunately I am locked out of all my accounts because my phone number is no longer active, so I’m not an to use it for verification. This is very stressful.”

qlinkwireless.com 1 star review on 4th November 2024

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Posted 2 months ago

“Electronic notifications are very good. Getting to a human for answers... not so much.”

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Posted 2 months ago

“Finally got sim card. What if I get a phone elsewhere, will the sim card still work with other phone with my current phone number. Please, advise me. Thx”

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Posted 2 months ago

“This company is ridiculous. I waited for a live agent for 2 hours and 06 minutes but had no luck, so I decided to disconnect. Q Link Wireless has the worst customer service of all time.”

qlinkwireless.com 1 star review on 2nd November 2024

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Posted 2 months ago

“The worst customer service ever. They told me I'll be assisted after a 23 minutes waiting period. I wait 30 minutes on the call and they never answered. The service itself is regular/accetable. But if you got a problem you may die waiting on the phone for their answer”

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Posted 2 months ago

“I was contacted by Assurance and told my service with Qlink would stop as of 11-08-24. Called and texted the Q but never got an answer, tried Assurance and no call back, I might go back to Consumer Cellular where price was low and no hassle!”

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Posted 2 months ago

“This company is ridiculous, you CANNNOT get ahold of them!!! I’ve sent them 8 messages, requested 9 call backs and spent 22 hours on hold trying to get my number transferred from them to another company. The last call is pictured 3+ hours and was hung up on!!!!!! I’m beyond livid they are incompetent and the service is sub par at best. Do yourself a favor and go elsewhere.”

qlinkwireless.com 1 star review on 30th October 2024

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Posted 2 months ago

“Stay far away from any free government phone service. Every few months they make you reverify your stupid stuff and then when these retarded services get in trouble, you gotta drop everything to sign up for some new pathetic provider. Completely avoid if you have a brain.”

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Posted 2 months ago

“Terrible customer service. On hold over 2 hours and counting, just to speak to someone”

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Posted 2 months ago

“😃 site no problems always up and running”

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Posted 2 months ago

qlinkwireless.com is rated 3.1 based on 144 reviews