Hi Patricia,
We’re sorry for the delay with your order. Our team has already reached out to you and is waiting for your response on how you’d like to proceed. We’re happy to make this right for you as soon as possible.
If you need anything else, feel free to contact us at (800) 370-3447 or info@qnlabs.com. We appreciate your patience!
Hello, Julie!
Thank you for sharing your feedback. We’re sorry to hear about your experience and sincerely apologize for the inconvenience. Our team will be reaching out to you directly to resolve this issue. In the meantime, please don’t hesitate to contact us at 800-370-3447, Monday through Friday, 8 AM to 6 PM CST. We truly appreciate your patience and look forward to making things right for you.
Hello!
Thank you for bringing this to our attention. We sincerely apologize for the error and understand how important it is to address you correctly. We are reviewing our records to prevent this from happening again and will reach out to you directly to resolve this issue as quickly as possible. If there’s anything else we can assist with, please feel free to contact our customer service team at 800-370-3447, Mon - Fri, 8 am to 6 pm CST.
“I called and asked for your "nutritionist" to give me a list of everything I needed to be a healthy 83-year
old, and she said she would. I haven't heard a word from her, but I did order product because I believe in
Quantum Labs.”
“I was disappointed in your customer service. I placed an order a day before your 20% offer. I called and asked that the 20% be applied to my order. That was not possible so I ask that the next order I place the 20% be applied. The person on the phone said they would have someone call me back. I’ve been a customer of QNL for at least eight years maybe 10. No one called me back. I am truly disappointed.”
“I like your product but your website is abysmal! Tried numerous times to set up auto ship with no success. Called support many times and on hold forever. Eventually will go with another company”