Qs Supplies Reviews

Name: Qs Supplies
Rating: 3.15

3.2 Rating 452 Reviews

55 %

of reviewers recommend Qs Supplies

Company Reviews

Questions

Metrics

3.2

Based on 452 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162510051

Write Your review

Tell us how Qs Supplies made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful service on contact with sales staff.”

Helpful Report

Posted 5 years ago

“The best aspect of shopping at Qs Supplies is the ability to finely tune a search by specification. Ordering and delivery all work well too.”

Helpful Report

Posted 5 years ago

“Easy to use website, competitive prices, prompt delivery service, polite delivery driver, excellent product.”

Helpful Report

Posted 5 years ago

“Excellent service and excellent price”

Helpful Report

Posted 5 years ago

“Prompt service but shower tray just left outside house.”

Helpful Report

Posted 5 years ago

“Good purchase and the customer services were good. We are happy with our purchase.”

Helpful Report

Posted 5 years ago

“Shockingly bad customer service. Informed me that an item (£300 shower screen) was not available on the day they shipped the rest of my order- leaving me with a £60 delivery on the remaining items. I would have cancelled the entire order if I had known the product (stated as in stock) on their website was actually discontinued. When I asked for credit on part of the delivery, they credited £9 instead of the £29.95 associated with the shower screen. When I complained and said I wanted to cancel the entire order- they said " too late- its shipped, and if you turn it back we will charge you for full shipping". I asked for their complaints procedure- no response. Avoid Avoid. Other websites offer to match any online price. Go to them.”

Helpful Report

Posted 5 years ago

“They hold nothing in stock. Everything purchased from other suppliers. Weeks after order placed to be informed items are out of stock or discontinued. As they purchase from other suppliers mistakes get made with quantities. When mistakes are pointed out really hard to talk to them and then delivery times get doubled. Delivery costs for large orders is unreal. Again as they order from other suppliers every item has it's own delivery charge. £16,000 order took 3 months to fulfil surprisingly the so called in stock items took longer then the so called special order items. I am a designer / property developer and when you promise a client a job to be done and then you have several delays because of a supplier not having clear and up to date stock levels until you have paid makes things hard work. I would not use again.”

Helpful Report

Posted 5 years ago

“Excellent Service Great Product and Prompt Delivery Was under pressure as ordered days before start of bathroom renovation Stress Free!”

Helpful Report

Posted 5 years ago

“Very happy with the service”

Helpful Report

Posted 5 years ago

“Ordering was straightforward, goods despatched on time and priced competitively - no hesitation in ordering further items from this company.”

Helpful Report

Posted 5 years ago

“Good product”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“QS Supplies proved very obliging when I had to return and replace an item which had a starker grade of white than the other items in my bathroom suite. All refunds have been promptly implemented. Many thanks to Q&S.”

Helpful Report

Posted 5 years ago

“Competitive prices and helpful telephone staff”

Helpful Report

Posted 5 years ago

“Excellent sevice, easy on-line order and fast rapid delivery.”

Helpful Report

Posted 5 years ago

“SUPPER FAST DELIVERY. EXCELLENT PRODUCT.”

Helpful Report

Posted 5 years ago

“Excellent service , very quick delivery product arrived well packaged within 48 hours. Would definitely use this site again and would recommend to others.”

Helpful Report

Posted 5 years ago

“Excellent service, competitive prices and prompt dispatch.”

Helpful Report

Posted 5 years ago

“Great service, no problems.”

Helpful Report

Posted 5 years ago

Qs Supplies is rated 3.2 based on 452 reviews