QuickPlay UK Reviews

Name: QuickPlay UK
Address: Electric Works, 3 Concourse Way, Sheffield, Sheffield
Rating: 4.55

4.6 Rating 1,266 Reviews

89 %

of reviewers recommend QuickPlay UK

4.6

Based on 1,266 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

QuickPlay UK 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

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“Absolutely disgusting is have not received my sons rebound net .”

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Posted 2 years ago

“Had a delay and contacted service dept. Problem resolved no probs.”

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Posted 2 years ago

“I ordered and paid for two football nets but only one arrived. I have sent and email but still waiting on a reply. This is a Christmas present so I’m eager to get this resolved soon or I’ll have a very disappointed wee boy.”

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Posted 2 years ago

“Havent got the item yet”

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Posted 2 years ago

“This was a difficult one to score. Quickplay's ordering and dispatch were good, but their courier (Evri) apparently lost the parcel. I had a 'we're waiting for it' tracking message for days and no update. I eventually contacted Quickplay who gave a prompt response that they would urgently follow this up, and I contacted them 2 days after to ask for an update. Their response was very good and they ordered another item to be sent via a different courier. Shortly after this, I got a message from Evri saying they were going to deliver it! It arrived on the day Evri eventually said it would. Quickplay has also offered to amend the price as the item appeared in their Xmas promotion between my initial order and it not arriving, which is a nice gesture. Item was ordered 28.11 and arrived 08.12. If it wasn't for the courier issue, I'd have given 5 stars based on their customer service.”

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Posted 2 years ago

“I haven't received order yet !!”

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Posted 2 years ago

“AWFUL, AWFUL service! Money taken from a charity collection and no product provided or communication. I've tried so many different ways of making contact with no response. Wish I'd never found QuickPlay and I've raised a case with PayPal to try and get my money back. Will spread the word far and wide to AVOID this company.”

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Posted 2 years ago

“Unfortunately still have not received this as it is still showing as being on route to the courier company. It’s been like this for a week now. Why would any company use evri to deliver there shipments.”

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Posted 2 years ago

“I will update this review once I have received my order. Item ordered on 29/11 and has not yet been received despite receiving an email on the 30/11 that the item has been despatched. Where is it?”

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Posted 2 years ago

“I placed an order on the 30th November. I have tried to track my order. Shop App says it’s been dispatched to the courier company Evrit app show as waiting to receive my order. I have emailed twice but have not had a reply.”

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Posted 2 years ago

“Ordered and delivered very quickly.. not been uses yet as its a Christmas present but am sure its gonna be loved and well used”

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Posted 2 years ago

“Can’t fault this company’s products and services. Purchased a number of golf nets over the years and always had excellent after sales service.”

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Posted 2 years ago

“Good quality pop up goals and great value. Would recommend these when playing small sided games”

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Posted 2 years ago

“Very easy to put together, took my daughter out built it and she loved it, i would defo recomend this product, its great”

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Posted 2 years ago

“Good service and price”

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Posted 2 years ago

“Ordered on 20Nov on 2-3 day delivery….., still waiting Evri beyond hope saying “‘on way” then delayed Then nothing Still waiting and not patiently Trading Standards advising”

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Posted 2 years ago

“Excellent quality item and speedy delivery. Highly recommended!”

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Posted 2 years ago

“I have attempted contact with the company multiple times regarding the damaged shipment I received and still waiting on a response? Unacceptable customer service at this time of year especially when your website directs contact with yourselves via email.”

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Posted 2 years ago

“Received goods not opened yet as a Christmas present arrived very quickly thank you”

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Posted 2 years ago

“Excellent 👍”

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Posted 2 years ago

QuickPlay UK is rated 4.6 based on 1,266 reviews