Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My phone took very long for it to come but seems okay”

Helpful Report

Posted 6 years ago

Hi David, We are sorry that you were not 100% happy with our service. We do advise dispatch within 5-7 working days and our order was dispatched on the 7th day. Please be aware working days do not include bank holidays or weekends. Kind Regards, Quick Mobile Fix.

Posted 6 years ago

“Product was good and as expected but felt the delivery time was longer than usual in this day and age, particularly for an items which was described as a stock item. Otherwise all fine”

Helpful Report

Posted 6 years ago

HI, We are very sorry to hear this. Although we do aim to dispatch within 5-7 working days, delays can occur due to quality control. Kind Regards, Quick Mobile Fix.

Posted 6 years ago

“Good price offered”

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Posted 6 years ago

Hi, We're glad that you were happy with the price offered as it matched the condition you booked it in for. We would be interested why you were not 100% satisfied with this service. If you could take the time to email in with your comments that would be much appreciated Kind Regards Quick Mobile Fix

Posted 6 years ago

“Quite a while in coming, then unusable and no suitable replacement. Then took a long time in sending the refund.”

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Posted 6 years ago

Hi, Thank you for your review, we are sorry to hear the issue you were having, your feedback has been taken on board Kind regards, Quick Mobile Fix

Posted 6 years ago

“I said acceptable, not happy.”

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Posted 6 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 6 years ago

“Good general condition”

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Posted 6 years ago

Hi Francesco, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 6 years ago

“The first phone I received was not the colour I wanted and did not work. It took 3 weeks from my original order to get the second phone. This phone works perfectly and is the colour I wanted. The phone is pristine and and I’m very happy with it.”

Helpful Report

Posted 6 years ago

Hello, We are sorry there was a delay in shipping your order, we did contact you via email to inform you of this delay, we offered another colour as we could ship this sooner and you were happy to accept this. We do apologize for any incovnience this may have caused. Kind Regards Quick Mobile Fix

Posted 6 years ago

“Always takes along time to get through to yourselves and my last order took from 15/5 till 1/6 to arrive, I've also enquirer about returning a phone under warranty, but were surprised to find that turn around was 5-7 days, I assume working days, whereas if I sent it to you not under warranty it would take 48hrs!! Surely loyal customers should come first?”

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Posted 6 years ago

“Ordered an iPhone 7 off this website and it came in perfect condition only problem I had was that it took 3 weeks to come”

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Posted 6 years ago

Hi Sarah, Thank you for your review, we are happy you are pleased with your phone. We aim to dispatch devices within 5-7 working days but there can be delays due to quality control checks. We apologise for any inconvenience caused. Kind Regards, Quick Mobile Fix.

Posted 6 years ago

“I was offered a good price, but obtaining payment was more difficult than it should have been. I had to to chase up 3 times before I actually received payment.”

Helpful Report

Posted 6 years ago

Hi Stephen, We are sorry to hear this, we do process payments within 3-5 working days. Looking at your order everything was processed within the timescale. Apologies for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 6 years ago

“Disappointed that I was knocked down in price after giving my opinion on condition.”

Helpful Report

Posted 6 years ago

Hello, The condition of the phone is different to what you booked in this is why there was a reduced offer if you were unhappy with this you could have rejected the offer, however, you accepted the offer and the funds have now been processed. Kind Regards Quick Mobile Fix

Posted 6 years ago

“The phone was delivered on time and was well packed. Unfortunately the screen had a large number of small scratches.”

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Posted 6 years ago

Hello, We are sorry to hear you have a problem with your order. Please do get in contact and a member of the team will be happy to assist you Kind Regards Quick Mobile Fix

Posted 6 years ago

“Fine thanks.”

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Posted 6 years ago

Hello, We are sorry you are unhappy with the service. We would be interested why you were not 100% satisfied. If you could take the time to email in with your comments that would be much appreciated Kind Regards Quick Mobile Fix

Posted 6 years ago

“Bought my mobile phone”

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Posted 6 years ago

“iPhone 6S at good price but your repair services are not user friendly or competitively priced. You could double or treble your business with more realistic prices.”

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Posted 6 years ago

Hi Patrick, We're glad you're happy with our pricing. Your feedback regarding our services has been taken on board. Kind Regards, Quick Mobile Fix

Posted 6 years ago

“Paid me £102, not on time but satisfactory”

Helpful Report

Posted 6 years ago

Hi Nazain, We do process payments within 3-5 days, however, there was an error with payment which was rectified ASAP. The payment will show in your account in the next 3-5 days. We do sincerely apologise for any inconvenience this may have caused. Kind Regards, Quick Mobile Fix

Posted 6 years ago

“I received the money for my old phone without any fuss.”

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Posted 6 years ago

Hello William, Thank you for your review. We would be interested why you were not 100% satisfied. If you could take the time to email in with your comments that would be much appreciated Kind Regards Quick Mobile Fix

Posted 6 years ago

“Great price, poor execution as it took two weeks for testing and payment.”

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Posted 6 years ago

Hello Carl, Thank you for your review, we are so happy you are pleased with your payment, and we are sorry there was a delay. Kind regards, Quick Mobile Fix

Posted 6 years ago

“Condition of phone was as advertised, battery life not great”

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Posted 6 years ago

Hello Drew, Thank you for your review, we are so happy you are pleased with your order. Please email customersupport@quickmobilefix.com regarding the battery fault, as you have a 3-month warranty on it. Kind regards, Quick Mobile Fix

Posted 6 years ago

“It's adequate for price”

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Posted 6 years ago

Hello Sharon, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews