Name: Quick Mobile Fix
Rating: 3.18

Quick Mobile Fix Reviews

3.2 Rating 6,826 Reviews

Shipping & Delivery

Delivery Methods

Postal Service, Courier

Average Delivery Time

Over 7 Days

On-time Delivery

Greater than 54%

Accurate And Undamaged Orders

Greater than 82%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Over A Week

Customer Service

2.4 out of 5

Returns & Refunds

Refunds Process

Difficult

Returns Process

Could Be Better

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“Came after two weeks. Was not very happy to be honest.”

Helpful Report

Posted 5 years ago

“took longer than 10 working days for delivery and 50 mins on phone trying to sort out it out. product good though”

Helpful Report

Posted 5 years ago

“Great quality phone. just took a while to arrive. When chasing it up, sent an email but got no response then telephoned but was on hold a long time. Thanks”

Helpful Report

Posted 5 years ago

“Bought this for my daughter. I thought it was going to come with headphones but it didn’t & then I found out I needed to buy an adapter for headphones to fit.”

Helpful Report

Posted 5 years ago

“Phone came on time. Great condition. No problems so far”

Helpful Report

Posted 5 years ago

“Good price and so far so good!”

Helpful Report

Posted 5 years ago

“Poor responses and constant chasing”

Helpful Report

Posted 5 years ago

“The product is good but the wait for delivery was almost 2 weeks which was much longer than I expected. After all they do call themselves ‘Quick mobile fix’!”

Helpful Report

Posted 5 years ago

“Great quick delivery and the phone was in excellent condition like ordered! Very happy”

Helpful Report

Posted 5 years ago

“The phone works great, no complaints there, the only issue was that it took 10 days to arrive which, as it turned out was very inconvenient. Other than that the product is perfect.”

Helpful Report

Posted 5 years ago

“Upgraded 3 times now with quick mobile fix every phone as good as new ...never had any problems ...i will continue to purchase my phone's gone here.... Very good”

Helpful Report

Posted 5 years ago

“Try not to take too long with the delivery dates.”

Helpful Report

Posted 5 years ago

“Good Service.. Quick Delivery”

Helpful Report

Posted 5 years ago

“Purchased a refurbished iphone 7 for my son. We waited a longer time than expected for delivery but once we contacted the seller they were very prompt and efficient in sending the phone. The iphone is exactly as expected, used but in good condition and works well. My son is delighted with it. Would use this seller again.”

Helpful Report

Posted 5 years ago

“Good phones”

Helpful Report

Posted 5 years ago

“Very good service”

Helpful Report

Posted 5 years ago

“Very good phone as described, delivered on time and in good packaging.”

Helpful Report

Posted 5 years ago

“Good quality phone purchased but waited an eternity for delivery then didn’t receive everything I ordered,poor customer care I’d of gone elsewhere if I’d known”

Helpful Report

Posted 5 years ago

“The i.pad looked brand new good service overall very pleased with the company”

Helpful Report

Posted 5 years ago

“This company is a disgrace. I ordered a phone for my son on the 4th June 2019 it stated that the phone would be sent out within 7 days, this did not happen. I contacted them by email and asked to cancel and asked for a refund for the phone, I was told I would receive a refund within 14 days. I have now received a text saying that they are taking 4 further payments out of my bank account starting on Friday 4th July for the remaining payment for the phone. Again I contacted them to be told the finance department are looking into this ! NO PHONE AND THEY ARE STILL CHARGING ME FOR IT ! Tried calling and was on hold for 85 mins and didn't get through to anyone. DO NOT USE”

Helpful Report

Posted 5 years ago