Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I returned a phone for a refund in February 2020. I contacted them in March as no refund paid They said there were delays in the returns department and I would be kept informed. I queried this again in May and they said it was lost and it was my fault for not checking the tracking of the return o their website. But that tells me nothing! They have replied to my emails three times with the same request for the tracking no and parcel no. And I have given it to them three times. Still no refund.”

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Posted 4 years ago

“Very good quality iPhone. It's like brand new. I am really happy with my purchase. A+++”

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Posted 4 years ago

“Decent service. Pleased with phone.”

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Posted 4 years ago

“I’ve ordered multiple devices from this company all work totally fine but there delivery and customer service is shocking”

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Posted 4 years ago

“DO NOT USE THIS COMPANY, they take your money and then do not refund you . There are hundreds of reveiws on google and trust pilot all with the same story of not getting their money back. They promised me a refund after 14 working days. I havent had the money and now they say I have to wait another month for the refund. All I get it the same nonsense email back saying its due to covid but this is a nonsense and they have been scamming people for years according to the reviews. I'm now going via the bank to claim the money back that way and have reported them to trading standards. Its effectively fraud and an outrage they are still able to operate.”

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Posted 4 years ago

“Great website, needed a “new” phone for my wife’s birthday and tried other sites but they just didn’t seem quite right somehow. Chose the phone managed to get it on instalments via dividebuy. Handset arrived two days earlier than expected so bonus there. Got a refurbished A category phone absolutely no damage works perfectly. My wife is very pleased with it as am I”

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Posted 4 years ago

“hassle free - no issues”

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Posted 4 years ago

“The quality of the product purchased was excellent, the packaging was thoughtful, the customer service was very good, but the time it took to arrive was over five weeks!”

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Posted 4 years ago

“phone sent straight way but case ordered at same time was not and needed three separate reminders to credit back cost charged to my card . No explanation as to why it was not sent with original order either so had to get one from elsewhere”

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Posted 4 years ago

“Delivery was on time, What I ordered was perfect, definitely be ordering from here again..”

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Posted 4 years ago

“Excellent service used QMF 4 or 5 times now & have never disappointed! Quick professional service every time!”

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Posted 4 years ago

“Excellent customer service from start to finish. Even had the option to spread the cost which helped would recommend again.”

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Posted 4 years ago

“excellent product, fair price and speedy delivery. thank you”

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Posted 4 years ago

“Like hundreds of other customers, my phone never arrived and QMF was of no help - gave no explanation why, no updates on where it was. Actually, the few responses I did get from customer service had such little relevance that they could have been for anyone, they clearly have a script to stick to so any response you get leaves you more frustrated, as there is no actual information pertaining to your order in it. I place my order in April. It’s now June. No phone, no refund. Customer service is a joke. Stay far, far away. Other sites have similar prices but are much more trustworthy, don’t be tempted by knocking a few pounds off the price - big mistake.”

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Posted 4 years ago

“Nice phone works perfectly”

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Posted 4 years ago

“Didn’t receive my goods. Customer service ignoring my emails and DMs on social media. I am now having to pursue this legally to get my money back. Save yourself the hassle.”

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Posted 4 years ago

“Long battle for refund for item they never had. Do not ever buy from them. ever, ever.”

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Posted 4 years ago

“I cancelled my order after they gave me a very long delivery date. The phone never arrived after the cancellation so they promised a refund. 2 months on and lots of chasing they've now told me I wont get a refund because they claim it was delivered to someone with a different name!”

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Posted 4 years ago

“Phone never arrived (ordered for my 70 year old mum during lockdown) despite me emailing to check it was on track and them reassuring me it was. Eventually they admitted they didn’t have it and said they would refund. This was March 16th, it’s now June 12th and still no refund although they are saying they have processed it. Got my bank involved as I refuse to give up. Bunch of thieving, lying fraudsters. If I ever get my refund I will update this review but don’t hold your breath.”

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Posted 4 years ago

“The iPhone I bought was really good and worth the price. Thumbs up all round.”

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Posted 4 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews