Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

customersupport@quickmobilefix.com

Write Your review

Tell us how Quick Mobile Fix made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made a payment of £107.98 on April 8th last for an iPhone 6s. It is now Wednesday 6th May which is over 20 working days since I made a payment. They have completely failed to fulfil the order. This company are a disgrace. Warning: Stay away. I will be making a complaint under Consumer Contracts Regulations and to any and every organisation and media outlet concerning this organisation.”

Helpful Report

Posted 4 years ago

“This is a genuine customer I'm a pensioner I've pur loads of bad reviews about this dreadfull company they lie about everything told me delivery 1wk to 10 days then told me had been dispatched not to count wk end or bank holidays then that went past they told me I could cancel so I cancelled they then told me 14 for .y money to go into bank yes you got it still no money I'm a genuine customer these people are the scammers avoid avoid avoid or just through your money out the window I am signing my name Nancy blane theyr the scammers”

Helpful Report

Posted 4 years ago

“Not received my refund after nearly 3-weeks”

Helpful Report

Posted 4 years ago

“Hi I ordered an iPhone on 27 March and after I bought the iPhone I changed my mind before it was dispatched and asked for a refund bu t they keep on changing my refund date this is bad nobody is saying anything to them taking money from other people and not giving it back this is terrible”

Helpful Report

Posted 4 years ago

“I ordered I phone Xs I pay by credit card 27th March I chance my mind cancel my order they promise me refund in 14 Woking day than change date 8may keep changing date I complain credit card by on line I hope they get money from team...”

Helpful Report

Posted 4 years ago

“Ordered phone on April 7. No sign. Emails back and forth, often with what I felt was a generic response which didn't address my queries. Received email on April 24 stating they had a phone available but in a different colour, available for immediate dispatch. I accepted the offer, expecting it to be dispatched immediately! No sign. More emails back and forth. Coronavirus was then blamed for the situation (which I fully understand is having a significant impact on most businesses) however I'm inclined to think this was an excuse. I asked if they actually had the model I wanted in stock - no reply to this. Have ordered a phone elsewhere this morn and have cancelled this one. Hope to receive full refund within their specified timescale of up to 14 working days. Very disappointed.”

Helpful Report

Posted 4 years ago

“Good price for iphone 7, their service is excellent, and delivery. Many thanks Quick Mobile Fix.”

Helpful Report

Posted 4 years ago

“AVOID at all costs. Ordered phone on 4th May with the delivery date 18 th. Cancelled on 22nd. Promised money back in 14 days. Now they have extended refund for another month. Unbelievable. As said keep well away unless you want a load of real problems.”

Helpful Report

Posted 4 years ago

“I ordered my reconditioned iPhone and paid for it on April 18th. Nothing has arrived and there has been no answer to my three email. I don’t know what to do.”

Helpful Report

Posted 4 years ago

“Tried to con me, false information, ignored emails, didnt pay back refund, would fix just one fault as they said phone needed all 3 fixed local shop fixed 1 fault phone worked fine.”

Helpful Report

Posted 4 years ago

“DO NOT BUY FROM THEM! I have tried to buy an Iphone8, it was at a good price. After waiting 10 WORKING DAYS the phone does’t arrive. I chase and they promise me they would deal with a order ad a priority. After 4 WORKING DAYS I chase again and they say they are dealing with it and to wait. I really needed a new phone so I decided to cancel the order, the waiting time to receive my REFUND was 14 WORKING DAYS (Very weird). I waited and waited and now they haven’t paid and don’t answer my email!!!! THEY JUST TOOK MY MONEY!!!! I will definitely report them to SMALL CLAIMS COURT.”

Helpful Report

Posted 4 years ago

Helpful Report

Posted 4 years ago

“AVOID AVOID AVOID Disgraceful company who have still not responded either via email or phone to our complaints. I have not received the phone I ordered on 15th March and haven't received a refund either. I have Trading Standards involved and they are now looking into their Company.”

Helpful Report

Posted 4 years ago

“Absolute shocking service. Ordered an iPhone, came broken. Got in touch and was told to send back. Then they shut up shop and are asking me to pay to have the same broken phone sent back to me! This has been going on over eight months now. All they do is ignore messages and make stuff up. No prospect of getting money back, obviously. Whenever I message under a new medium (Twitter, emails, Facebook etc...) they reply initially, but as soon as I give my order number they stop replying again.”

Helpful Report

Posted 4 years ago

“This company should be taken to court theyr crooks lie and deny is all they know 13 e mails no response eventually when I put it on trust pilot they said I could cancel so I cancelled then told had to wait 14 days for refund these people are playing on the vulnerable scammers crooks should not be allowed to trade disgusting Nancy blane look on trust pilot please do not buy off these vultures”

Helpful Report

Posted 4 years ago

“Dreadfull company avoid lie and deny is all they know after 5 wks I'm going to have to go through my bank I shall contact them today scammers feeding off the situation of the cover virus fodder avoid avoid avoid or open your window and through your money out it”

Helpful Report

Posted 4 years ago

“Service good.”

Helpful Report

Posted 4 years ago

“Excellent service and great products of high quality. I have bought 2 phones over the last couple of years and plan to buy another - no hesitations in buying a refurbished phone from Quick Mobile Fix.”

Helpful Report

Posted 4 years ago

“it what you get for the price of iPhone”

Helpful Report

Posted 4 years ago

“Ordered 2 iPhones £800 on 28 March kept getting fobbed off with excuses for a month Eventually asked for refund never came so got the bank to do charge back and got it with 3 days Bad bad company never again”

Helpful Report

Posted 4 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews