Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,826 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delay with delivery. Phone is brilliant”

Helpful Report

Posted 5 years ago

“delivery took over 2 weeks . i dont need the phone anymore , as had to buy one from a local shop”

Helpful Report

Posted 5 years ago

Hello, We are sorry to hear this. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Purchased a iPhone 6s, within 2 weeks it stopped working. They offered to fix it meaning I would have to send it back. My son needs a phone for school so i just took it to a phone shop an they replaced the battery. Not really impressed with the service”

Helpful Report

Posted 5 years ago

Hello Bradley, We are sorry you were having a problem with your order. We do provide a warranty with the phones we sell so if you do have a problem you can get in touch and we will resolve the matter, however, as you have taken the device to a third party this has voided your warranty. If you have any questions or inquiries please contact us Kind regards Quick Mobile Fix

Posted 5 years ago

“Quick & efficient service. Would recommend.”

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Posted 5 years ago

“Do not buy from this company. They take your money then do not send a phone out. They lie constantly withhold refunds and then do not answer your queries. There are hundreds of people waiting on refunds. Do not trust them, they are out to get your money.”

Helpful Report

Posted 5 years ago

Hello, We are very sorry we experienced a delay with dispatching your order. Your order has been canceled and a refund is being processed. If you have any questions or inquiries please contact us Kind regards Quick Mobile Fix

Posted 5 years ago

“They are scammers that only try to take money. Customer service is terrible, product quality is terrible, delivery time is terrible. Do not recommend unless you want to donate to them.”

Helpful Report

Posted 5 years ago

Hi Iryna, We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Poor service and still not return phone which was sent in for repair no communication on what is happening to my phone. A disgraceful organisation David Gillett”

Helpful Report

Posted 5 years ago

Hello David, We are sorry to hear you are unhappy with the service. We kept your order updated on the online tracker where you can keep track of the progress. Apologies for any incovneince this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Very good quality”

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Posted 5 years ago

“Delivered quickly however should be guaranteed next day with a name called 'quick' instead of up to ten days...”

Helpful Report

Posted 5 years ago

Hello, We are very sorry we have experienced a slight delay with dispatching your order. We take feedback seriously to improve the service as your opinion matters. Kind Regards Quick Mobile Fix

Posted 5 years ago

“Revived phone in October all looked fine and was for my son birthday present in November. When he put it on charge the screen was flickering and battery kept cutting out. Sending this away to get repaired from them was advised would take 7-10 working days which didn’t happen. They then said they would make it priority and have it fixed within a further three working days. Again this passed and I have to contact them again for them to say they are looking into it and will be back in contact. No one can seem to tell me what is wrong with the phone or when we will receive it back. Shocking customer service and unacceptable to go over a time scale giving twice. Would not use this company again and certainly would not recommend anyone else to”

Helpful Report

Posted 5 years ago

Hello Megan, We are sorry to hear you have had a bad experience with us. We take feedback seriously to improve the service as your opinion matters. Apologies for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 5 years ago

“Excellent service and arrived within 2 days”

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Posted 5 years ago

“Good quality phones.”

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Posted 5 years ago

“Phone was slightly delayed but is just as described. Good condition & working well.”

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Posted 5 years ago

“Very very good I ordered a good iPhone 7plus and you cannot even see the marks unless you look at it very close”

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Posted 5 years ago

“Speedy delivery, very good condition, no issues”

Helpful Report

Posted 5 years ago

“Took the money as with loads of other people but didn't deliver or refund”

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Posted 5 years ago

“Phone good took a while to arrive though”

Helpful Report

Posted 5 years ago

“If I could give this a minus star I would have. My experience with this company has been terrible. I ordered a phone back in Dec for my Daughter for Xmas I received an email to say that the phone was dispatched and would be here on time but never received a tracking number a day or so later I then received another email to say that there was a glitch on the computer and if you did not receive a tracking number then your item was not being sent out. After many a phone call back and forth they then told me it would not be sent out until after Xmas and would be sent by Royal Mail which would take even longer to get here. I explained this was a Xmas present and was no good if it was not going to get here in time I was then told I would be given a full refund. So after wks waiting on my refund at this stage it was now Feb I had to contact them again to which they told me it was being refunded that day they sent me an email to confirm it had been done. I had forgot about it and trusted that they had done what they said they were going to do. I then received my statements out to realize they had never refunded me I have emailed them again and was told it would take 6 to 8 wks now for a refund or I could do a chargeback to say I never received the goods as this is now April I think this is a joke to be still waiting for a refund I will never recommend this company to anyone or Oder from it again. To be honest I think they had never planned on giving me a refund and was hoping I would just forget about it and not chase it up. I am in the process of putting in a complaint but stay clear of this company”

Helpful Report

Posted 5 years ago

Hi We are sorry you are having a problem with your order. A member of the team contacted you regarding this. If you have any questions or inquiries please contact us. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Phone was in prestige condition and delivery arrived quicker than expected.”

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Posted 5 years ago

“Phone is excellent, condition brilliant for reconditioned but didn't arrive when promised & in time for my daughter's birthday.”

Helpful Report

Posted 5 years ago

Hello Tracey, We are glad you are happy with the phone you ordered. We are sorry there was a delay in dispatching your order. We take feedback seriously to improve the service as your opinion matters. Apologies for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,826 reviews