Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a phone that was meant to be in stock for work. Waited 2 weeks, nothing arrived so I’ve cancelled the order. It’s been a month now and I still have no refund. I do not recommend buying a phone from them and I certainly won’t ever again.”

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Posted 4 years ago

“Did not send phone and have not refunded money company is clearly fraudulent DO NOT BUY FROM THIS COMPANY THEY ARE CORRUPT.”

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Posted 4 years ago

“I cancelled my order as they did not have it in stock. Still waiting three months later for refund. AVOID THIS COMPANY.”

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Posted 4 years ago

“Dreadful company who do not refund for faulty products they sell. Ordered a phone at the beginning of April and it was faulty and i returned it immediatley. The company keep putting me off and changing expected refund date. I have now been given a date of 6th August. How can it take 3 months to refund my money? AVOID”

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Posted 4 years ago

“fast postage, no issues with the phone!”

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Posted 4 years ago

“decent prices, but battery warranty is only three months whereas the phone warranty is advertised as a year”

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Posted 4 years ago

“Take them to court They don't like that. Pay £25.00 small claims court . Fill in a form, register a claim against them and get your money back. I did and won It will cost you £25 , you could claim that back as well but they are so crafty they refunded my money just before the deadline so not having to pay me the £25 court fees. Try it Avoid the stomach ache and wasted breath. I did and it worked”

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Posted 4 years ago

“Quick mobile fix lie through their teeth Avoid them at your peril After 58 e mails since march I had to go to small claims court It cost me £25 They appear to have caved in because my refund arrived in the night Typical of them no e mail nothing. You have been warned.”

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Posted 4 years ago

“The sound was awful so could not make calls. Tried to contact but no one got back to me”

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Posted 4 years ago

“Unfortunately my review is like so many others here. I ordered a phone and it didn't arrive. After a while I cancelled the order and asked for a refund. There followed a very long string of lies and excuses and the only way I got my refund in the end (after 70 days) was because my credit card company did a charge back. A shockingly bad company that lie and cheats money out of people. Absolutely don't use them unless you want months of frustration and being out of pocket.”

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Posted 4 years ago

“no complaints. just as it said on the tin”

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Posted 4 years ago

“After sales service is chaotic at best, and not at all helpful. My phone has an intermittent fault which I accept is not easy. It was sent back for repair and came back with the same fault. I asked for it to be replaced with another phone and this was agreed. I returned it to them and the same phone came back. They apologised and asked me to return it again - and guess what they sent the same phone back to me. I have told them I do not trust their systems and told them I would send my phone back to them after I receive the replacement. They have refused to do this. The saga goes on. I would never use this company again.”

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Posted 4 years ago

“excellent phone and really helpful company! very impressed with their prices!”

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Posted 4 years ago

“Brilliant phone thanks”

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Posted 4 years ago

“Ordered an iPad 2nd of April 2020. As of 10th July, no iPad and no return of funds. Countless emails sent With many dates confirmed for refund. No telephone number.”

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Posted 4 years ago

“I have purchased a number of phones from these guys... always a speedy delivery and good service.”

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Posted 4 years ago

“Phone never did arrive - three months chasing my money back & three times a date given has passed and no money back!!!! AVOID THIS COMPANY”

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Posted 4 years ago

“One of the best companies for mobile phone purchase. It was easy and all confirmed in under 10 Minutes. Mobile arrived on day they said it would and I have been using it ever since with no problems.”

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Posted 4 years ago

“Absolutely awful, never had worse customer service. My phone arrived pretty much broken already could shake the phone and all the parts would move. Tried to send it back took almost a month for me with no phone, finally asked for a refund and I’m still awaiting it. By far the worst place to buy a refurbished phone.”

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Posted 4 years ago

“Excellent company highly recommend”

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Posted 4 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews