Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,832 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used this service a number of times & the order is deliver within the time scale set via a secure delivery service”

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Posted 5 years ago

“Do not use this company. I'm still waiting for a refund. The more folk who have been scammed by this company who make a report to ActionFraud the better. The directors are Leela Emechebe and Chinedu Ken Emechebe.”

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Posted 5 years ago

“The mobile phone I bought said it was unlocked but wasn’t.”

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Posted 5 years ago

Please contact customersupport@quickmobilefix.com regarding your issue. Thanks, QMF

Posted 5 years ago

“I enjoyed the services provided”

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Posted 5 years ago

“Terrible. Just one work”

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Posted 5 years ago

“The phone is great but delivery very slow Chased on 2 occasions but never received a reply”

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Posted 5 years ago

“Great service.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Used this company before delivery could be faster but company easy to get in touch with if required.”

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Posted 5 years ago

“Great phone Really good condition Got it in the post within a week or so Very happy with my purchase”

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Posted 5 years ago

“The phone I ordered came quick enough but the phone isn’t working properly. Filled in the online contact form and haven’t had a reply. Hunted the internet for a customer services number, because it’s not listed on the web site or Facebook page. The number is currently under maintenance. Wasn’t sent an invoice with the phone but a did get two small bits of paper telling me that the phone is covered by a twelve month warranty. Which is great, only I have no way of getting in contact with the company to get the benefit of the warranty”

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Posted 5 years ago

“a small delay in dispatching the phone but other that all good”

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Posted 5 years ago

“Very good service and thanks 🌹”

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Posted 5 years ago

“Sadly the request for review comments is more frequent than delivery, which has failed. numerous chase up and no goods delivered tell a pro customer service story. Don't waste your time here!”

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Posted 5 years ago

“Purchased a refurbished phone from my daughter. Phone arrived quickly and was in the condition stated on the web site. Happy with the purchase and would use again”

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Posted 5 years ago

“DO NOT USE THIS COMPANY! What a joke! Order placed 29th July. Still no phone on 16th August so cancelled for refund as we were going away. 17 working days later and still no refund. Phone lines down, online chat a joke (when available) and email waste of time. Have now passed to my bank to deal with as I am getting nowhere!”

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Posted 5 years ago

“Initially I complained because they made no contact within the stated time period,I was out of order because I had not taken the weekend and Bank Holiday into account.Replies to my e mails were within the 24 hour timescale. The phone was despatched and received in the stated timescale. The phone described as good had no scratches and a perfect screen with excellent battery condition .I checked it out on the Apple data base and it was a genuine clean phone and updated to the latest software when connected to i tunes. There were no problems with our sim and it worked well as a phone. Wi Fi and all other functions work with no problem I would purchase agai”

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Posted 5 years ago

“Worst experience ever. Nearly a month now waiting for a replacement phone. A maddening list of ever changing excuses made when they do actually reply. I am reporting to Ofcom and Trading Standards and ask anyone else to do the same. Avoid at all costs.”

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Posted 5 years ago

“Horrendous service. Promises broken. Deadlines not met. Incredibly difficult to contact then useless when contact is finally made. Still waiting for news of the phone I ordered 34 days ago!! I wouldn't recommend Quick Mobile Fix to anyone.”

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Posted 5 years ago

“Quick delivery! Buzzing”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,832 reviews