Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,826 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Used this company before delivery could be faster but company easy to get in touch with if required.”

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Posted 5 years ago

“Great phone Really good condition Got it in the post within a week or so Very happy with my purchase”

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Posted 5 years ago

“The phone I ordered came quick enough but the phone isn’t working properly. Filled in the online contact form and haven’t had a reply. Hunted the internet for a customer services number, because it’s not listed on the web site or Facebook page. The number is currently under maintenance. Wasn’t sent an invoice with the phone but a did get two small bits of paper telling me that the phone is covered by a twelve month warranty. Which is great, only I have no way of getting in contact with the company to get the benefit of the warranty”

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Posted 5 years ago

“a small delay in dispatching the phone but other that all good”

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Posted 5 years ago

“Very good service and thanks 🌹”

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Posted 5 years ago

“Sadly the request for review comments is more frequent than delivery, which has failed. numerous chase up and no goods delivered tell a pro customer service story. Don't waste your time here!”

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Posted 5 years ago

“Purchased a refurbished phone from my daughter. Phone arrived quickly and was in the condition stated on the web site. Happy with the purchase and would use again”

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Posted 5 years ago

“DO NOT USE THIS COMPANY! What a joke! Order placed 29th July. Still no phone on 16th August so cancelled for refund as we were going away. 17 working days later and still no refund. Phone lines down, online chat a joke (when available) and email waste of time. Have now passed to my bank to deal with as I am getting nowhere!”

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Posted 5 years ago

“Initially I complained because they made no contact within the stated time period,I was out of order because I had not taken the weekend and Bank Holiday into account.Replies to my e mails were within the 24 hour timescale. The phone was despatched and received in the stated timescale. The phone described as good had no scratches and a perfect screen with excellent battery condition .I checked it out on the Apple data base and it was a genuine clean phone and updated to the latest software when connected to i tunes. There were no problems with our sim and it worked well as a phone. Wi Fi and all other functions work with no problem I would purchase agai”

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Posted 5 years ago

“Worst experience ever. Nearly a month now waiting for a replacement phone. A maddening list of ever changing excuses made when they do actually reply. I am reporting to Ofcom and Trading Standards and ask anyone else to do the same. Avoid at all costs.”

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Posted 5 years ago

“Horrendous service. Promises broken. Deadlines not met. Incredibly difficult to contact then useless when contact is finally made. Still waiting for news of the phone I ordered 34 days ago!! I wouldn't recommend Quick Mobile Fix to anyone.”

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Posted 5 years ago

“Quick delivery! Buzzing”

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Posted 5 years ago

“Very very bad service.i never recommend any body this site.wast money,and waste time.usless customer service”

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Posted 5 years ago

“1 star is far too many!!! They are rude, insulting and do not care what they say to you. They do not respond to live chat and there phones are conveniently not working and they say they will respond to your emails within 24-48 hours but i am still waiting for a response from last week Wednesday! 120 hours and still nothing! I finally got a response on live chat today to be told they have emailed dispatch and I will receive receive a response in 24-48 hours! I’m not holding my breathe! And then they offered me a £10 accessories offer, what use is phone accessories if I do not have a phone because they have not sent me the phone I ordered from them from weeks ago! I have ordered from them in the past but never will again! I’d advise everyone to stay well away from this company!!”

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Posted 5 years ago

“Absolutely useless, failed to complete my order then refused to refund my money. I had to go through my credit card company to get a refund. They never answer here phone so if you have a problem you're on your own (go ahead try and call them). DO NOT BUY FROM QUICK MOBILE FIX!!!”

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Posted 5 years ago

“Do not use this company, If you do you will regret the day You did. When thing's go wrong you will have a fight on your hands. If you decide to go a head and buy a phone pay by credit card it's the only you will get your money back.”

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Posted 5 years ago

“Although the delivery time is 2-3 weeks the product itself is amazing, definitely worth the wait!”

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Posted 5 years ago

“Atrocious. Unbelievably awful. This is a warning I wish I had read before I dealt with this company. They will take your money, refuse to reply and then will not comply with any formal request for a refund. I ordered an emergency phone which simply did not arrive. Every email I wrote demanding it be sent to me was responded to with a half-a*s variation of the same excuse. Fabricated, of course, because I realise now I paid for a phone that simply does not exist. I am currently in the process of kicking up as big a fuss as I can to get my money back. I've even started a legal process. I feel totally scammed, completely stupid and more than anything, super angry. Don't touch this company. My time, money and energy have been utterly wasted on fighting them over these past weeks.”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,826 reviews