Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,832 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two phones in stock on the 20th February, one of which was for my kids birthday in March. 7 days came and went; no phones...chased and told in quality control and will be dispatched in 1-4 days. 4 days went, no phones. Chased again and told dispatch will urgently get them to me. It's now the 14th of March (past kids birthday) and still no phones and status still "processing". I don't believe they ever had the phones they claimed to be in stock and I'm reporting them to trading standards. DO NOT USE THEM”

Helpful Report

Posted 5 years ago

“SCAMMERS Phone takes 3 weeks to arrive, mine arrived FAULTY, sent it back end of Jan, and of Feb still no refund. If anyone else is having issues like this, go to your bank and request a chargeback, that's the only way I could get my money back, they literally stopped replying and started giving excuses about "accounts department" will email you, which they won't, but when you intiate chargeback they reply next day.”

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Posted 5 years ago

“Bought two iPhone 7s and there great.”

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Posted 5 years ago

“Phone took over as month to arrive. When it arrived it was faulty so was advised to return. That was 8 weeks ago and despite a few emails promising its arrival no phone. Asked for a refund and had no response in 2 weeks. Hopeless, thank goodness for Barclaycard!”

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Posted 5 years ago

“Terrible company 1st phone not in stock , didn't tell us .sent another phone terrible condition .got a refund but 15 day later still waiting for my money , but been told to wait another 14 days”

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Posted 5 years ago

“Literally the worst company I've dealt with in 20+ years. Not evil, just incredibly, painfully bad. Refused to give me an update on my order, constantly telling me it my order was still within their 14 day limit (which isn't advised of at all until you have completed purchase and equally, so what? Can I not be told where it is?), then when that finally came and went I was told there were issues in the "quality control department" and it would be a further week at least with no guarantee. For a phone advertised on their site as in stock! After requesting a cancel/refund 3 times I was told it would be a further 14 days for that AND it turned out they had charged me twice originally and that would have to be dealt with as a separate refund which I would get within a further 14 days. Honestly there are 100's of company's doing what they do and vastly better. Don't waste your money, go literally anywhere else instead.”

Helpful Report

Posted 5 years ago

“Dire customer service - actually non existent - despite emailing them no response .. you’re left guessing as to when your delivery will be Fraudulent Apple phone. Daughter getting message that not a genuine battery and not charging”

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Posted 5 years ago

“my phone was faulty from the start. company promised full refund but i did not get a penny even when i threatened small claims court action. Do not deal with these law breakers who could not care less about customer care.”

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Posted 5 years ago

“Yes it’s good but takes long to come”

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Posted 5 years ago

“The site is great and easy to use., The delivery took a little longer than expected but when I sent a query I got an answer the next day. Unfortunately I need to send the phone back because the screen isn't very responsive.”

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Posted 5 years ago

“Good condition of the phone. Quick delivery and helpful customer service.”

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Posted 5 years ago

“Again excellent service and value as always great roy thanks again.”

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Posted 5 years ago

“To long for delivery. The time should be stated befor being able to purchase. My daughters 11th birthday was completely ruined.”

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Posted 5 years ago

“Good price, quality product, but communication with customer could be much better, faster, and more assuring. I was left in limbo regarding reasons for delayed delivery of my order.”

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Posted 5 years ago

“customer services absolutely shocking”

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Posted 5 years ago

“Quick delivery, great iPad in excellent condition very pleased..”

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Posted 5 years ago

“Fast and efficient”

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Posted 5 years ago

“Didn't provide the product that was ordered. Deliver time unacceptable.”

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Posted 5 years ago

“I would advise anyone not to buy from this awful company I brought a phone from them was told I would get a delivery notice on 7 working days I never then I waited 10 working days to which I was told I would receive my phone by! Then had a email to say we may be able to dispatch your phone early next week.. I was fuming.. don’t buy awful company”

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Posted 5 years ago

“phone not received after a MONTH wait ! I ordered a phone and a MONTH later I still did not receive my phone ! Then this company refused to refund me my money! I had to get my bank involved to get a refund! AVOID this company at all costs ! DONT BUY FROM THIS COMPANY! You have been warned. I advise anyone who has had problems with this company to seek legal assistance and report them to trading standards! My order number for this phone is 272031 , this is a genuine review!”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,832 reviews